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Electric Evolution

Liz Allan, Full Circle Continuous Improvement
Electric Evolution
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  • Episode 167: Liz Allan and Laura Wilkes - Paua-ing Real Change in EV Charging
    We love hearing from you! After listening to an episode, if you’d like to share a comment or ask a question, just click here to send us your message.Episode 167: Liz Allan and Laura Wilkes - Paua-ing Real Change in EV ChargingLiz Allan speaks to Laura Wilkes, Customer Support and Operations Manager at Paua, to explore how one of the UK's most dynamic eMobility service providers is reimagining what “powering up" really means.At the heart of Paua is a spirit of constant innovation, turning complex charging challenges into seamless, driver-friendly solutions. From Paua Access, their roaming network connecting over 69,000 chargers across the UK, to Paua Reimburse, which fairly repays fleet drivers for home charging, and Paua Share, enabling councils and depots to collaborate through shared charging infrastructure, Paua is redefining the EV experience at every level.Laura reveals how these innovations were born from real-world problems: fleets needing fairer reimbursement, councils needing shared access, and drivers needing simplicity. She also talks about Paua's newest frontier, integrating salary sacrifice charging bundles to make public charging more accessible and affordable for employees.Laura shares stories about helping fleet managers embrace EVs, the psychology behind charging habits, and her own journey to buying her first electric car, the MG4. Laura Wilkes Bio:Laura Wilkes is the Customer Support and Operations Manager at Paua, where she helps fleets and businesses make the shift to electric with confidence and clarity. With a background in customer experience and operations, Laura brings a deep understanding of both people and process, ensuring every innovation at Paua delivers real-world value.Known for her enthusiasm, empathy, and problem-solving mindset, Laura plays a key role in turning Paua’s ideas into practical tools that simplify EV charging for drivers nationwide. Her journey from marketing into sustainability reflects her passion for meaningful change and her belief that small actions and big ideas can transform how we move and power our world.Quote of the episode:“Go and test drive one. Just get behind the wheel and see if you like how it drives; that’s the starting point. Once you do, you’ll realise there’s really no difference… except it’s better.” Laura Wilkes, PauaLaura Wilkes LinksWebsite: https://www.paua.comLaura LinkedIn: https://www.liSupport the showIf you enjoyed this episode of Electric Evolution, please take a moment to leave us a review on your favourite podcast platform. Your feedback helps us improve and enables more people to discover valuable insights from our amazing guests.Click the link below to find out how to add a review on Apple or Spotify https://bit.ly/4dtiMJK The Electric Evolution Podcast is proudly produced by Podforge, helping purpose-driven voices be heard. Links for Full Circle CI:Visit our website: https://fullcircleci.co.uk/podcasts Electric Evolution LinkedIn Page: https://www.linkedin.com/company/electric-evolution-podcast Support our podcast here: https://www.buymeacoffee.com/electricevolutionpodcast
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  • Episode 166: Liz Allan and Tim Dexter - Tackling the UK’s EV Charging Lottery
    We love hearing from you! After listening to an episode, if you’d like to share a comment or ask a question, just click here to send us your message.Episode 166: Liz Allan and Tim Dexter -  Tackling the UK's EV Charging Lottery.Liz Allan speaks to Tim Dexter, UK Vehicle Policy Manager at Transport & Environment (T&E), one of Europe's leading organisations campaigning for cleaner, fairer, and more sustainable transport.Together, they review the findings from T&E's influential "Charging Lottery" report, which used AI to analyse over 250,000 public charging reviews across the UK. The results reveal both progress and persistent challenges in reliability, repair times, and accessibility.Tim shares insights into how air pollution shaped his career, from leading air quality campaigns at Asthma and Lung UK to influencing EV policy at the European level, and why ensuring fairness for all drivers, including those without driveways, is critical to a successful transition to net zero.This episode explores the growing gap between regulation and repair, how local authorities can navigate funding and delivery challenges, and why public reporting of broken chargers could be a game-changer for transparency.Liz and Tim discuss what must happen next to ensure that EV charging infrastructure becomes not just widespread, but reliable, inclusive, and fit for the future.Tim Dexter Bio:Tim Dexter is the UK Vehicle Policy Manager at Transport & Environment (T&E), a Brussels-based NGO driving sustainable transport policy across Europe and beyond. With a background in air pollution advocacy at Asthma and Lung UK, Tim has spent his career connecting environmental data with human impact. At T&E, he focuses on decarbonising road transport, improving EV infrastructure policy, and ensuring a just transition that benefits everyone, from manufacturers to everyday drivers. His work reflects a deep commitment to cleaner air, fair access, and the future of sustainable mobility. Quote of the episode:"Everybody, whether you're rich or poor, rural or urban, should have the right to affordable, reliable charging. This transition has to work for everyone." — Tim Dexter.Tim Dexter Links:Website: https://www.transportenvironment.org/te-united-kingdom/articles/charging-lottery-a-consumers-perspectiveTim Dexter LinkedIn: https://www.linkedin.Support the showIf you enjoyed this episode of Electric Evolution, please take a moment to leave us a review on your favourite podcast platform. Your feedback helps us improve and enables more people to discover valuable insights from our amazing guests.Click the link below to find out how to add a review on Apple or Spotify https://bit.ly/4dtiMJK The Electric Evolution Podcast is proudly produced by Podforge, helping purpose-driven voices be heard. Links for Full Circle CI:Visit our website: https://fullcircleci.co.uk/podcasts Electric Evolution LinkedIn Page: https://www.linkedin.com/company/electric-evolution-podcast Support our podcast here: https://www.buymeacoffee.com/electricevolutionpodcast
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  • Episode 165: Liz Allan and Amy-Jane Marsden - Revolutionising Automotive Training for an Electric Future
    We love hearing from you! After listening to an episode, if you’d like to share a comment or ask a question, just click here to send us your message.Episode 165: Liz Allan and Amy-Jane Marsden - Revolutionising Automotive Training for an Electric Future.Liz Allan speaks to Amy-Jane Marsden, Co-Founder and Managing Director of Pro-Tech MOT & Automotive Academy, a pioneering training centre equipping technicians, emergency services and MOT testers with the hands-on skills needed for the EV age.Amy shares her remarkable journey from working within the DVSA and Derbyshire Fire and Rescue Service to leading one of the UK's most innovative automotive academies. Together, Liz and Amy-Jane discuss how MOT standards must evolve to reflect the realities of electric and hybrid vehicles, why practical EV training saves lives, and how Pro-Tech's real-world approach is transforming safety culture across the industry.They discuss the crucial need for education, communication, and confidence in EV maintenance across garages, technicians, and first responders. There are also powerful insights on MOT reform, EV safety, and the future of skills in a fast-changing automotive landscape.Amy-Jane Marsden Bio:Amy-Jane Marsden is the Co-Founder and Managing Director of Pro-Tech MOT & Automotive Academy, a leading UK training provider specialising in MOT, hybrid, and electric-vehicle qualifications. With a career spanning heavy-goods transport, the Driver and Vehicle Standards Agency (DVSA), and Derbyshire Fire and Rescue Service, she combines deep regulatory knowledge with real-world automotive experience. Amy-Jane is passionate about improving road safety, championing hands-on EV education, and building technician confidence through practical, high-impact training. Quote of the Episode:"People are frightened of EVs because they don't understand them, but with the right training, confidence follows, and safety becomes second nature." — Amy-Jane Marsden.Amy-Jane Marsden Links:Website: https://pro-techacademy.co.ukLinkedIn: https://www.linkedin.com/in/amy-jane-marsden-52198051Support the showIf you enjoyed this episode of Electric Evolution, please take a moment to leave us a review on your favourite podcast platform. Your feedback helps us improve and enables more people to discover valuable insights from our amazing guests.Click the link below to find out how to add a review on Apple or Spotify https://bit.ly/4dtiMJK The Electric Evolution Podcast is proudly produced by Podforge, helping purpose-driven voices be heard. Links for Full Circle CI:Visit our website: https://fullcircleci.co.uk/podcasts Electric Evolution LinkedIn Page: https://www.linkedin.com/company/electric-evolution-podcast Support our podcast here: https://www.buymeacoffee.com/electricevolutionpodcast
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  • Episode 164: Liz Allan and Ralf Kernchen - Making EV Charging Predictable with Reserve and Charge
    We love hearing from you! After listening to an episode, if you’d like to share a comment or ask a question, just click here to send us your message.Episode 164: Liz Allan and Ralf Kernchen -  Making EV Charging Predictable with Reserve and Charge. Liz Allan speaks to Ralf Kernchen, Founder and CEO of Reserve and Charge. Together, they explore how predictability and planning can reshape the EV charging experience for drivers, fleets, and cities alike.Ralf shares the journey behind Reserve and Charge, a platform designed to give drivers peace of mind by allowing them to book charge points in advance, while helping Charge Point Operators optimise utilisation and reliability. From commuter car parks in the West Midlands to complex fleet logistics, Ralf explains how data, design, and human behaviour intersect to make charging more efficient for everyone.Liz and Ralf discuss what “good user behaviour” looks like in public charging, how reservation systems can encourage fairness and accessibility, and why collaboration between operators and local authorities is essential for achieving Net Zero goals.They cover the psychology of planning, the technical challenges of managing infrastructure, and the customer-first principles that make innovation truly meaningful.Quote of the Episode:"Reservations aren’t about restriction, they’re about encouraging good habits and making charging fair for everyone.”  — Ralf Kernchen, Founder & CEO, Reserve and Charge. Ralf Kernchen Bio:Ralf Kernchen is the Founder and CEO of Reserve and Charge, a UK-based technology company enabling EV drivers to reserve charge points in advance. With a background in computer science and smart mobility research at the University of Surrey, Ralf has spent over two decades developing user-centric digital solutions across Europe. His work bridges innovation and practicality — from connected-vehicle communication to parking and EV charging platforms — all with a focus on creating seamless, stress-free experiences for end users. Ralf Kernchen Links:Website: https://reserveandcharge.comLinkedIn: https://www.linkedin.com/in/ralfkernchenSupport the showIf you enjoyed this episode of Electric Evolution, please take a moment to leave us a review on your favourite podcast platform. Your feedback helps us improve and enables more people to discover valuable insights from our amazing guests.Click the link below to find out how to add a review on Apple or Spotify https://bit.ly/4dtiMJK The Electric Evolution Podcast is proudly produced by Podforge, helping purpose-driven voices be heard. Links for Full Circle CI:Visit our website: https://fullcircleci.co.uk/podcasts Electric Evolution LinkedIn Page: https://www.linkedin.com/company/electric-evolution-podcast Support our podcast here: https://www.buymeacoffee.com/electricevolutionpodcast
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  • Episode 163: Liz Allan and Katrin Harding - How Wokingham Is Turning Climate Plans into Action
    We love hearing from you! After listening to an episode, if you’d like to share a comment or ask a question, just click here to send us your message.Episode 163: Liz Allan and Katrin Harding - How Wokingham Is Turning Climate Plans into Action.Liz Allan speaks to Katrin Harding, the elected Lead Member responsible for environment and climate work at Wokingham Borough Council. Together, they explore how a climate emergency declaration becomes practical delivery: a live Climate Emergency Action Plan, transparent annual reporting, and resident-focused initiatives from EV education days to micro-mobility and e-bike trials. Katrin discusses why shifting from petrol/diesel to EVs is Wokingham’s biggest lever for emissions reduction, how salary-sacrifice schemes are accelerating adoption, and where canopy solar and charging hubs fit into local energy plans. They also discuss heat pumps and home upgrades, the role of trust and clear information, and why solutions must be designed with communities, not imposed on them. Katrin Harding Bio:Katrin Harding steers Wokingham’s environment and climate portfolio, overseeing countryside services, renewable energy projects and delivery of the borough’s Climate Emergency Action Plan. A Cambridge-educated mathematician, she built her early career in energy trading and environmental markets before turning to local public service. Her priorities centre on practical measures residents can feel safer, active travel, accessible EV charging, and local generation, such as canopy solar, all underpinned by clear reporting and community engagement. Quote of the Episode:“We need solutions that work for people and that people want, because otherwise they won’t stick.” — Katrin Harding.Katrin Harding Links:Website: https://www.wokingham.gov.ukLinkedIn: https://www.linkedin.com/in/katrin-h-a98262101Support the showIf you enjoyed this episode of Electric Evolution, please take a moment to leave us a review on your favourite podcast platform. Your feedback helps us improve and enables more people to discover valuable insights from our amazing guests.Click the link below to find out how to add a review on Apple or Spotify https://bit.ly/4dtiMJK The Electric Evolution Podcast is proudly produced by Podforge, helping purpose-driven voices be heard. Links for Full Circle CI:Visit our website: https://fullcircleci.co.uk/podcasts Electric Evolution LinkedIn Page: https://www.linkedin.com/company/electric-evolution-podcast Support our podcast here: https://www.buymeacoffee.com/electricevolutionpodcast
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About Electric Evolution

Electric Evolution is about the journey to a more sustainable future so we can all do our bit to achieve net zero. Liz Allan will be discussing a variety of topics with experts in their field in order to educate and increase our knowledge of clean and renewable energy, electric vehicles, and the electric vehicle infrastructure. There is so much overwhelming information currently out there and so much to learn. This podcast aims to help people make more informed decisions.
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