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Product Talk

Products That Count
Product Talk
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652 episodes

  • Product Talk

    Giggso Co-Founder on Responsible AI Governance at Scale

    27/03/2026 | 41 mins.
    How can enterprises harness powerful AI responsibly? In this podcast hosted by Mphasis VP of Products Chenny Solaiyappan, Giggso Co-Founder Ravi Venugopal speaks about operationalizing AI safely and responsibly in regulated industries. He shares how governance, security, and observability form the guardrails for enterprise AI, why "AI must be farmed, not left to run wild," and how leaders can balance experimentation, innovation, and compliance while upskilling their workforce in an AI‑native world.
  • Product Talk

    Microsoft Product Lead on Building AI-Powered Customer Service That Actually Works

    25/03/2026 | 25 mins.
    What does it take to build AI for customer service that improves real customer outcomes instead of just sounding intelligent? In this podcast hosted by Boston New Technology CPO Shweta Agrawal, Microsoft Product Lead Madhuri Somara shares how her team is building AI-powered case management solutions that automate routine work while keeping humans in the loop for judgment and empathy. She discusses designing AI systems that increase resolution speed, surface transparency in decision-making, and elevate the overall customer experience in complex service environments.
  • Product Talk

    Automating Every PM Tasks: What We Learned (Descript CEO Laura Burkhauser)

    23/03/2026 | 43 mins.
    Can product management be fully automated with AI, and what happens if you try? In this podcast hosted by Hoda Mehr, Co-founder and CEO of Up My Mojo and a Board Member at Products That Count, Descript CEO Laura Burkhauser shares how her team experimented with automating nearly 100% of the product management workflow using AI. She discusses the surprising results of that experiment, how AI is changing the role of product managers, and why the future of product work may look very different from the processes teams rely on today.
  • Product Talk

    PolyGone Systems CEO & Co-Founder on Removing Microplastics and Improving Planetary Health with Design Thinking

    18/03/2026 | 42 mins.
    Can design thinking and partnerships accelerate climate solutions at the pace the world now demands? The scale and urgency of the transformation required to fight climate change has never been more clear. Building hardware and software products, acquiring the funding and creating a diverse community to enhance talent capacity and to drive innovation, is essential to tackling this global environmental crisis. In this podcast, host Silicon Valley Bank (a division of First Citizens Bank) Climate Tech & Sustainability SVP Maggie Wong will be interviewing PolyGone Systems CEO & Co-Founder Nathaniel Banks to discuss the use of design thinking and partnerships to remove and recover microplastics across bodies of water, the balance of product iteration and customer testing, and and importance of education of a problem and relevant solutions to facilitate adoption
  • Product Talk

    AI Isn't Breaking Work, We Are

    16/03/2026 | 38 mins.
    AI isn't breaking work, we are. So what actually needs to change? In this episode of the Product Talk podcast, host Denise Hemke sits down with product leader Sriram Iyer to explore why today's workplace crisis has less to do with AI and more to do with culture, trust, and leadership clarity. Drawing on decades of experience across platforms, AI products, and scaling organizations, Sriram unpacks how product roles are collapsing, why durable careers now require lifelong learning and generalist skills, and how a growing trust deficit is undermining teams. From the "70/70/70" career framework to practical ways leaders can rebuild trust and clarity, this episode is a must-listen for product managers and leaders navigating change without losing their humanity.

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About Product Talk

Produced by Products That Count, a 501(c)3 nonprofit that helps everyone build great products, this podcast is an award-winning show by and for product minds, with millions of downloads and a 5-star rating on most major platforms. Each of the 300+ episodes features a product leader interviewing another product leader and exploring what it takes to build great products. Recent ones feature the Chief Product Officers of Brex, Glassdoor, Experian and more. About Us: Products that Count is a 501(c)3 nonprofit that helps everyone build great products. It celebrates product excellence through coveted Awards that inspire 500,000+ product managers and honor great products and the professionals responsible for their success. It accelerates the career and rise to the C-suite of 30% of all Product Managers globally by providing exceptional programming – including award-winning podcasts and popular newsletters – for free. It acts as a trusted advisor to all CPOs at Fortune 1000, and publishes key insights from innovative companies, like Capgemini, SoFi, and Amplitude, that turn product success into business success. Learn more at ProductsThatCount.com.
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