The Tech Talks Daily Podcast

Have you ever wondered how cutting-edge technologies are reshaping traditional industries? In this episode, we welcome Marc Jeschonneck, EY's Global Assurance Digital Leader, and Paul Goodhew, EY's Global Assurance Innovation and Emerging Technology Leader. Together, they provide a fascinating glimpse into how auditing—a field with over a century of history—is evolving in the age of AI, blockchain, and cloud computing. We explore the challenges auditors face in an era of increasing regulatory complexity and massive datasets. Marc and Paul reveal how EY's $1 billion investment in assurance technology is empowering auditors to deliver higher-quality insights with unprecedented efficiency. From leveraging AI for document intelligence and anomaly detection to employing blockchain analyzers for digital asset verification, the duo illustrates how innovation is driving productivity and precision in the profession. However,  it’s not all about the technology. Marc and Paul emphasize the importance of fostering a culture of continuous learning and collaboration to ensure auditors can effectively harness these advancements. They share insights into EY's microlearning initiatives, federated development approach, and the role of intuitive design in creating seamless user experiences. We also discuss the future of the industry, touching on emerging trends such as AI agents, quantum computing, and the potential of smart contracts to redefine auditing standards. Whether you're intrigued by how technology is enhancing client satisfaction or curious about how organizations are navigating the rapid pace of innovation, this episode has something for everyone. What technologies do you think will have the greatest impact on the audit profession in the coming years? Let us know your thoughts! Tune in to gain a deeper understanding of the intersection between technology and assurance, and share your perspective after the episode.

How do organizations tackle the growing challenge of transformation fatigue, and what does it mean for the future of innovation? In this episode, Alex Adamopoulos, CEO of Emergn, joins the conversation to explore the realities of transformation fatigue, why it persists in global enterprises, and how Emergn’s unique approach is helping organizations break free from dependency on traditional consulting firms. Alex shares insights from Emergn’s research, revealing that nearly 50% of employees consider leaving their roles due to burnout from repeated organizational changes, and 70% of transformation programs fail to deliver meaningful results. He outlines how transformation fatigue manifests through symptoms like excessive workloads, buzzword-heavy initiatives, and a reliance on outdated methodologies. Alex emphasizes that successful change comes from empowering teams, focusing on incremental improvements, and building a culture where innovation thrives organically. We also dive into Emergn’s differentiators, contrasting their mission to make clients autonomous with the dependency-focused models of larger consulting firms. Through their VFQ (Value, Flow, Quality) learning program, Emergn helps businesses upskill teams and operationalize innovation in ways that are practical, scalable, and sustainable. Alex critiques the traditional models used by firms like McKinsey and the Big Four, highlighting how Emergn’s focus on flexibility and measurable outcomes offers a more client-centered approach. The discussion also touches on AI’s transformative potential. With Emergn’s survey predicting AI integration in 98% of products and services by 2028, Alex sheds light on how companies can navigate ethical, legal, and scalability challenges. From predictive maintenance in manufacturing to automated claims in legal industries, AI’s role is poised to reshape sectors far beyond traditional expectations. What does transformation fatigue mean for your organization, and how can businesses embrace change without losing momentum? Share your thoughts and join the conversation after listening!

How does branded political merchandise shape the way Americans connect with their chosen candidates? In this episode, we’re joined by Rob Mobsby from EverythingBranded, a global hub for high-quality, tangible marketing solutions, to explore the insights from their 2024 Political Merchandise Report. From the enduring appeal of campaign swag to its surprising impact on voter behavior, this conversation dives into the world of branded merch as a powerful communication tool in both politics and marketing. Rob unpacks fascinating data from the report, including the finding that 36% of Americans have purchased or plan to buy political merch to support their candidate, with a striking 77% proudly wearing it to influence others. We discuss how these items, ranging from t-shirts and hats to bumper stickers and pins, transcend election cycles, with many people holding onto them for years, regardless of the outcome. The report also highlights how Democrats and Republicans embrace merchandise differently, with wearables proving to be the top choice across party lines. Beyond politics, Rob sheds light on the broader influence of branded merchandise in advertising. With 63% of consumers more likely to engage with a business they see on a friend’s branded item compared to digital ads or social media posts, it’s clear that physical marketing tools remain a cornerstone of effective campaigns. He also delves into the human connection fostered by these tangible items, especially in a post-COVID era where people crave belonging and shared identity. We also explore EverythingBranded’s commitment to political neutrality, its approach to product customization, and how the company uses AI and data-driven strategies to enhance customer experiences. Whether it’s for businesses or political campaigns, branded merchandise continues to demonstrate its unmatched ability to create long-lasting impressions. How do you think branded merchandise will evolve in the years ahead? Share your thoughts after listening!

  Are businesses overestimating the ROI of AI while underestimating the power of strategic outsourcing? With AI adoption costs soaring to $5 billion globally, companies are grappling with rising budgets and uncertain returns. High-profile cuts at organizations like Intel illustrate the mounting pressures to fund AI initiatives. Meanwhile, a significant shift in business priorities is underway, as "growth at all costs" gives way to a sharper focus on profitability and sustainability. In this episode, I’m joined by Craig Crisler, CEO of SupportNinja, to explore how outsourcing is evolving from a cost-cutting fallback to a cornerstone strategy for achieving growth in challenging economic times. Craig shares insights into how sustained interest rates, reduced venture capital funding, and slowing growth rates are reshaping talent strategies. He breaks down myths and misconceptions about outsourcing and reveals why it should no longer be viewed as a reactive measure but as a proactive tool for scalability and resilience. Craig also delves into his leadership philosophy, one that champions empathy-informed decision-making and "value-centric relationships" in the workplace. Drawing from 20+ years in operational excellence, Craig highlights how modern outsourcing partnerships can unlock long-term success for businesses navigating the complexities of today’s economy. Are businesses ready to embrace outsourcing as a strategic ally in scaling for the future? And how can leaders balance efficiency with meaningful investment in relationships and talent? Join us for this timely conversation, and don’t forget to share your thoughts after the episode!