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Things Done Well

Harry Fletcher-Wood
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  • Things Done Well

    How to Fix Prisons - with Natasha Porter

    10/11/2026 | 1h 13 mins.
    We launch Things Done Well with an interview with Natasha Porter OBE. Having helped set up King Solomon Academy, a transformational London school, she was part of the Coates Review into education in prisons. Based on a recommendation from the review, she created Unlocked Graduates. Over a decade, the charity has placed over 900 prison officers, trained custodial managers, and is now helping to run better prison wings.
    Natasha explains what’s wrong with prisons and how we can improve them. She describes how Vanguard Wings in tough London prisons have cut violence in half. She also reflects on how you launch a startup dependent on government, and explains why government procurement rules and inflexibility mean Unlocked will be closing this month.
    We discuss:
    What differentiates a good wing, and a good prison officer, from a bad one

    How the Brexit campaign supercharged Unlocked’s launch

    Being told it would take two years to get started - and doing it in eight months

    How Unlocked refined its approach to training and support to dramatically increase retention

    How Natasha’s experience of effective schools influenced her approach to prisons

    The small changes in Vanguard Wings which have cut violence in half

    How government procurement rules made it impossible for Unlocked to keep going
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About Things Done Well
Things Done Well finds out how Britain actually builds, runs and fixes things, from the people who make it happen. “Things done well, and with a care, exempt themselves from fear.” Henry VIII, Act I, Scene 2.
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Things Done Well: Podcasts in Family