Truth about Local Government

In this episode, we sit down with Mark Haynes, a seasoned expert in local government services, to delve into the current challenges facing customer and digital services in local government. Mark shares his insights on the complexities and hurdles that local governments encounter in delivering efficient and effective services to their communities. We explore how a well-crafted customer experience strategy can not only address these challenges but also support the broader corporate ambitions of local government entities. Tune in to discover practical solutions, innovative approaches, and real-world examples that highlight the importance of prioritizing customer experience in the digital age.

In this episode, we sit down with Sami Haque, a renowned Public Sector Finance Recruitment expert, to delve into the pressing issue of recruitment and retention during challenging global events. Sami shares his insights on how local authorities can navigate turbulent periods effectively. He discusses innovative strategies to attract top talent, the importance of maintaining a supportive work environment, and the role of flexible policies in retaining staff. Sami also highlights the significance of clear communication and strong leadership in fostering resilience and stability within public sector teams. Tune in to gain valuable advice and practical tips for sustaining a robust workforce in the face of global challenges.

In this episode, we delve into the evolving landscape of total reward and Employee Value Proposition (EVP) within Local Authorities (LAs). Our discussion highlights the need for a shift from a purely monetary focus to a more holistic approach that includes emotional and non-financial rewards. We explore how this shift can enhance employee engagement and retention.We also examine the latest findings from the CIPD Labour Market Outlook report, providing insights into current trends and future projections. Additionally, we touch upon the UK pay gap reporting landscape, especially in light of the upcoming Budget and its potential implications for LAs.Join us as we navigate these critical topics and offer practical strategies for LAs to develop a more comprehensive and appealing total reward proposition.

In this insightful episode, host Matt Masters sits down with Alex Atherton, an expert in generational studies and human resource strategies, to unravel the complexities of integrating Gen Z into the local government workforce. As local authorities grapple with the challenges of recruiting and retaining young talent, Atherton sheds light on the innovative approaches needed to attract this tech-savvy and value-driven generation.Key Highlights:Understanding Gen Z: Atherton begins by painting a picture of the Gen Z demographic, noting their key characteristics, such as their digital nativity, social consciousness, and desire for meaningful work.Recruitment Revolution: The conversation pivots to how local governments can revamp their recruitment strategies, with Atherton emphasizing the importance of transparency, digital engagement, and aligning roles with Gen Z’s values.Retention Tactics: Masters and Atherton discuss the high turnover among young staff and explore tactics to boost retention, including flexible work arrangements, opportunities for growth, and a supportive workplace culture.Technology and Engagement: Atherton highlights the role of technology in both attracting and retaining Gen Z employees, advocating for the use of social media and mobile platforms to create a more engaging recruitment process.Closing the Gap: The interview concludes with Atherton’s insights on mentorship programs, fostering innovation, and the need for local authorities to adapt to the rapidly changing expectations of the workforce.This episode is a must-listen for local government officials, HR professionals, and anyone interested in the future of public sector employment.Feel free to reach out to Alex via his website www.alexatherton.com