TruStone tech execs share AI-driven credit union transformation
At the CIO 100 event, host Lucas Mearian sat down with TruStone’s Gary Jeter and Mayka Thao to discuss post-merger modernization, mobile innovations, and generative-AI tools enhancing efficiency.
https://www.linkedin.com/in/mayka/
https://www.linkedin.com/in/gary-jeter/
https://www.linkedin.com/in/lucasmearian/
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The Tile Shop's CIO Christopher Davis on cloud migration, AI integration
Christopher Davis, CIO at The Tile Shop, joins host Shane O’Neill for this CIO Leadership Live interview. They discuss the challenges and strategies in the home improvement sector, as well as the importance of cloud migration, AI integration, and technologies to enhance the customer experience. This episode is sponsored by DataXstream, which develops AI-enabled sales execution from order to delivery for SAP. Its flagship platform simplifies and streamlines complex sales order processes, which helps your company deliver exceptional customer experiences. For more information, visit them online at DataXstream.com.
Featuring Christopher Davis:
https://www.linkedin.com/in/cmdavis
And host Shane O’Neill:
https://www.cio.com/profile/shane-oneill/
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Boston Consulting Group CIO Merim Becirovic on transforming BCG into an AI-powered company
Becirovic, CIO at Boston Consulting Group, sat down with senior editor Lucas Mearian at Foundry's CIO 100 event to discuss BCG's AI strategy, which emphasizes internal proof-of-concept before external application and focuses on journey-led and experience-led platforms. Becirovic also highlighted the importance of data strategy, upskilling, and managing AI costs effectively.
Featuring Merim Becirovic: https://www.linkedin.com/in/merimb/
Lucas Mearian: https://www.linkedin.com/in/lucasmearian/
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Stanford Healthcare taps AI to cut burnout, boost efficiency in patient responses
Aditya Bhasin, VP of Software Development at Stanford Healthcare, showcased their AI-powered system that automates billing responses to patient inquiries. Launched post-COVID to ease clinician burnout and boost patient experience, the project started with 10 billing reps and saved 17 hours by handling 1,000 messages using 25 smart templates. Now enterprise-wide with 60% utilization, the AI also drafts test results and accelerates software development. Bhasin stressed the need for strong governance, training, and change management.
https://www.linkedin.com/in/bhasinaditya/
https://www.linkedin.com/in/lucasmearian/
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Bentley Motors CIO Kirsty Mason on building the skills foundation for AI adoption
Kirsty Mason, CIO at Bentley Motors, joined host Lee Rennick for this episode of CIO Leadership Live. They discussed building the foundations for AI adoption through data literacy and skills development, defining workplace actions that support women in tech, and creating business and IT partnerships in the automotive industry.
This video interview program features today’s top IT leaders, with rotating hosts, including Maryfran Johnson, Lee Rennick and Matt Egan. Watch new episodes on YouTube and CIO.com.
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