Everything AI in Travel chats to Gabby Gonzalez-Bux from Tango about what personalisation really means in travel
Gabby Gonzalez-Bux is one of the OG female founders of the AI + Travel space.Tango is personalised booking platform for the mass affluent traveller. Gabby had leant on her experience from building digital experiences in cruise industry (where people sail on ships, not boats!!) to give her the grounding around what great curation looks like.We dive deep on what personalisation actually is and how AI can play its role here - as it has in the build of Tango.We also have special offer for those looking to attend the Arival AI Forum for Destination Experiences in early October, happening in Washington DC. You'll hear about it early in this episode.Use Promo Code: FOATOCRDC to get a special discount just for our listeners.I'll be attending so join me this 29–30 September in Washington, DC for the Arival AI Forum for Destination Experiences — a hands-on, intensive learning forum built for destination experiences leaders serious about applying AI in meaningful, measurable ways.
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Everything AI in Travel talks open source with Stu Waldron of the Open Travel Alliance
Square pegs and round holes is how we've cobbled together the travel industry over 3 or so decades online.Actually chatting to Stu Waldron of the Open Travel Alliance, it goes right back to the 70's.Stu breaks down all things open source in travel for us. We talk about why many things are not a competitive advantage and therefore there is no reason to try and build your own new wheel and even how those with good intentions and totally open to the open source world, can still make errors by not seeing the totality of the industry of which they are apart.One of the most fascinating conversations on a subject I've always wanted to know more about. Hope you like it too! We also have special offer for those looking to attend the Arival AI Forum for Destination Experiences in early October, happening in Washington DC. You'll hear about it early in this episode.Use Promo Code: FOATOCRDC to get a special discount just for our listeners.I'll be attending so join me this 29–30 September in Washington, DC for the Arival AI Forum for Destination Experiences — a hands-on, intensive learning forum built for destination experiences leaders serious about applying AI in meaningful, measurable ways.
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Everything AI in Travel chats to Jason Cincotta from Kismet about getting discovered by AI agents
Jason Kismet is a man working his way from the inside of the hotel industry to the outside of travel technology .Jason is solving problem he and his teams feel personally and intimately everyday.His business, Kismet is at the cutting edge of helping his fellow hoteliers, especially those special independents, at getting discovered in the new mode of search - AI agents.In this episode we talk both about the technical side of how that discovery can take place but also what you need to expose about your business to ensure it is a match for the query that started the search in the first place.This is not just a hotel problem. This is an everyone in travel problem.
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Everything AI in Travel chats to Gam Dias, the man who literally wrote the book on AI agents
Gam Dias is at the leading edge of Agentic Commerce—where digital wallets, personal data, and AI agents converge.He is the author of the book Agents Unleashed and has used travel as a core case study in much of his research and examples.We sat down with Gam to break it all down for us as to why AI agents are such a transformation shift in commerce and what it means for travel specifically. Not one you want to miss!We also have special offer for those looking to attend the Arival AI Forum for Destination Experiences in early October, happening in Washington DC. You'll hear about it early in this episode.Use Promo Code: FOATOCRDC to get a special discount just for our listeners. I'll be attending so join me this 29–30 September in Washington, DC for the Arival AI Forum for Destination Experiences — a hands-on, intensive learning forum built for destination experiences leaders serious about applying AI in meaningful, measurable ways.
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Everything AI in Travel chats to Michael J. Goldrich about Hotels + AI
Michael Goldrich knows the hotel marketing business inside out. From digital marketing roles with Starwood, Dolce and Wyndham among others, Michael has learned the trade on the floor.Now Michael is one of the core leading voices in the hotels industry in why and how AI can be applied to gain an advantage.We spoke to Michael as he prepared for his upcoming keynote at HITEC in Indianapolis in the week ahead to get his thought on the opportunities and threats and his upcoming book release which is specifically targeted to AI and hotels.
In this companion podcast to the Everything AI in Travel weekly newsletter, we speak to the makers, shapers and buyers of AI technology in the travel inustry.
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