What does a good user experience look like? How should AV technologies be supporting the business? Does today's generation of customer understand that AV is about business outcomes, and not just tech?
Clive Couldwell tries to answer these and other questions with the champion of service provision, Faye Bennett.
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40:52
Making Waves, Episode 16 - Graham Burgess, CEO of digiLED + Bob Kronman, Director, Kronman Associates
Clive Couldwell has an amazing conversation with the LED aficionados – what they don’t know about LED and projection isn’t worth bothering about. What don’t they talk about? A fascinating history of LED development right up until the present day from the people who were there, and invaluable tips on how to evaluate the tech properly from those who know.
If you’re going to take 40 minutes out of your day, this is what you should be doing – making yourself a nice cup of tea, if that’s your thing, and salivating over a posh pastry as you scoop up some of the best advice you’ll hear.
Enjoy.
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43:11
Making Waves, Episode 15 - Denise Hughes, Director, Woopjobs!
Specialist recruiter, Denise Hughes is a much valued member of the AV community with a deep knowledge of the industry's landscape. Who better then to author the industry's first tome - 'Your Dream Job in Audio Visual - Don't Just Fall Into It' which sets out to provide advice on everything from career planning and networking to the technical knowledge required for success, with insights and advice from notable AV professionals - see https://yourdreamjobinaudiovisual.co.uk
In this episode Denise talks to Clive Couldwell about how the idea for the book came about, analyses the current state of the industry, and suggests what it could be doing to spread the AV message and attract talent.
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37:43
Making Waves, Episode 14 - Higher Education Special (Part 2)
In Part Two, more interesting observations and comment from: Mark Affection, Head of Digital AV Solutions, Information Services, University of Greenwich; Gary Keene, Audio Visual Architect, University of the Arts London; and Daniel Lee, MD, Hewshott.
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25:56
Making Waves, Episode 14 - Higher Education Special (Part 1)
After our recent Higher Education Roundtable, David Berman caught up with our guests to reflect further on some of the subjects discussed in our session, as well as talk about other issues of the day that affect the HE and corporate AV communities.
Here in Part One, David talks to: Adam Harvey, Solution Architect – AV + Digital Media, University of Hertfordshire (LTSMG); Caroline Carter, Head of AV, Imperial College London; and Sheila Egan, AV Design Principal for Teaching + Learning Spaces, University College London.