Car Dealership Guy Podcast

In this episode of the Industry Spotlight, joining host Sam D'Arc are Alex Lawrence, CEO and co-founder of EVauto, and Chris Roig, Director of Sales Engineering at Netchex, to discuss how the country's largest EV-only dealer group is scaling into new states without letting payroll and HR become the bottleneck.

Alex reveals a payroll tax scare that nearly caught EVauto off guard and how a surprise refund from the IRS became a turning point.

Now growing toward 4,000 cars a year across three states, he explains why he trusts AI to approve timecards and overtime, and how automation flags problems like a 40 percent overtime spike before they hit the books.

Chris breaks down why switching payroll providers never means touching the dealer management system, and how EVauto is scaling into new markets without stacking headcount in the back office.

This episode of the Car Dealership Guy Podcast is brought to you by Netchex.

Topics:

02:50 Painful Tesla Hunt Spawned An Empire.

04:45 Zero Floorplan Debt, Nine-Figure Revenue.

06:50 Cringey TikToks Sold Thousands Of Cars.

09:00 Payroll Tax Blindside Fast-Growing Dealers.

11:20 DMS Integration Separates Real Solutions.

16:40 Paperwork Scales Worse Than Rooftops.

18:00 Employee Experience Starts Before Day One.

20:35 Netchex Assumes IRS Compliance Liability.

24:00 New State Means Instant Payroll Learning Curve.

26:50 AI Agents Automate Routine Approvals.

29:50 AI Handles 80%, Humans Manage Exceptions.

31:30 Every Role Justifies Why AI Can't Do It.

Netchex - Drive your dealership forward with Netchex. The only HCM platform built for how dealerships actually operate — deep DMS integrations, technology that understands your business, and a team that understands you. Visit @ here to learn more

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Today's show features:

- Bob Kuehl, Vice President of Fixed Operations at Zeigler Automotive Group

- David Meltzer, Owner at David Meltzer Enterprises

This episode is brought to you by:

Podium – Most AI is a black box. Podium's is yours to control — and it increases conversion by upwards of 26%. Check it out at podium.com Check it out at https://www.podium.com/

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Matt Muilenburg is the Chief Product Officer at Impel, a company building the AI platform used by thousands of dealerships to run sales, service, and fixed operations.

He has spent thirty years working in dealer technology, starting at the Cobalt Group in the early internet era. He has focused on the impact of artificial intelligence on dealership operations over the last several years.

Topics:

09:55 The Trade-In Lead Killing Profits.

18:40 Smallest Dealers Face Biggest Existential Risk.

21:40 First $100K Goes To Fixed Ops.

25:00 50% Of Dealers Use AI Unknowingly.

27:00 Employee ChatGPT Use Is A Legal Timebomb.

37:10 BDC Role Obsolete Within 12 Months.

This episode is brought to you by:

1. Digital Dealer - Join us September 22–23 in Detroit and register today at DigitalDealer.com. Use code CDG25OFF at checkout and bring your team for a generous discount. Visit @ ⁠here⁠ for more info.

2. Uber for Business - The true cost of moving your service customers is bigger than it looks. Visit @ ⁠here⁠ to get started.

3. Impel - Meet the AI Operating System built for a new era of automotive retailing. Visit @ ⁠here⁠ for more info.

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- Jeff Laethem, President at Ray Laethem Buick GMC

- Malcolm Gage, General Manager at Park Place Motorcars Arlington

- Peter McKay, Owner at Car Dealership Kid

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Today I'm joined by Eddie Stivers, President of Stivers Auto Group.

He breaks down why his own cost of people sits at 56% of gross against Carvana's 20%, and the plan to fix it within 36 months.

Eddie also unpacks how he is using Claude to catch missed fleet sales and rethink decades of gut-feel vehicle ordering.

Topics:

03:30Ford Hit Dead Last In Satisfaction.

08:05Stivers Buys Broken Toys.

10:30Repeatable Turnaround Playbook Works.

14:16Car Business Is Now Tech-Driven.

37:35AI Disrupts Dealerships In 18 Months.

37:55Carvana's Cost Crushes Dealers At 56%.

This episode is brought to you by:

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