Within the Trenches

Episode 678 features Scott Sells, who sat down with me to share his son Masons' story, what the Mason Sells AED Coordination Act is, and how it will help 911 professionals locate nearby AED's and help those in need.
This episode is sponsored by RapidSOS - Facebook | LinkedIn | X | Web
Learn more about Mason's story - Web
Episode topics –
The events surrounding the sudden cardiac arrest of Mason Sells and the challenges faced during the emergency

The gaps in AED accessibility and how a locked device and lack of information impacted the outcome

The process of turning personal tragedy into action: advocating for and creating the Mason Sells AED Coordination Act (Senate Bill 399)

How the bill connects 911 telecommunicators to AED locations and incorporates technology to speed up emergency responses

The vision for expanding this legislation beyond Georgia, increasing survival rates, and supporting emergency personnel nationwide

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Episode 677 features Anthony, a 911 professional out of Arizona.
This episode is sponsored by RapidSOS - Facebook | LinkedIn | X | Web
Episode topics –
Transitioning from veterinary ER work to public safety dispatch

What new dispatchers experience during training and their first days on the job

The emotional impacts and burdens of handling critical calls

Real stories of both life-saving moments and calls that haunt dispatchers

Important lessons for dispatchers and the public about emergency communication

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Episode 676 features Heidi, a supervisor and 911 professional with Anoka County 911 out of Minnesota.
This episode is sponsored by RapidSOS - Facebook | LinkedIn | X | Web
Episode topics –
The impact of evolving technology, including AI and non-emergency call triage, on the dispatcher's role

Lessons in leadership and mentorship from over 40 years in the industry

Strategies for supporting new dispatchers and building resilience on the team

Addressing challenges like burnout, low staffing, and the importance of a supportive work culture

Why public education and community engagement are essential for the future of 911

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Episode 675 features a solo episode update for big news on Camp Imagine Listening, wellness initiatives, and behind-the-scenes stories from recent travels.
This episode is sponsored by RapidSOS - Facebook | LinkedIn | X | Web
Vote for me for Top Host here - https://tophost.org/2026/ricardo-martinez-ii
Episode topics –
Recap of recent podcast episodes, travels, and speaking engagements

The story and mission behind Camp Imagine Listening wellness retreat

Partnership details with Alex Sheen and the "Because I Said I Would" foundation

Plans for funding and launching the first Camp Imagine Listening

How you can support through the Top Host competition and future fundraising efforts

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Episode 674 features Mariah, a 911 dispatcher out of the SW part of Indiana.
Episode topics –
How childhood experiences and early influences led to a career in public safety

Challenges and rewards of working in a small-town emergency services environment

The realities of 911 call-taking, from life-or-death moments to routine requests

The impact of critical incidents and the importance of mental resilience

Details about the "Listen Again" initiative focused on improving emergency communication through curiosity and compassion

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.