Next in Tech

While the annual gathering of all things telecom might have been dampened by geopolitical impacts, Mobile World Congress was still a hotbed of everything new and next. Analysts Raul Castañon-Martinez and Rich Karpinski join host Eric Hanselman to discuss what they saw in Barcelona and what it portends for not only the telecom players, but also the wider technology ecosystem that was clamoring for attention. MWC has evolved into an event that spans technology in many different forms. There's a telecom anchor that expands from smartphones, to infrastructure, out to AI and agentic, even out to quantum computing. There seemed to be more quantum computers on display than the perennial stand attraction – Formula 1 cars.
This year presented and more pointed challenge to telecom operators to make the jump into being technology providers. There's certainly a desire to get to a "Connectivity plus" footing, but there are many ecosystem players looking to be the provider of choice for AI services. Operators are trying to avoid the over-the-top displacement of previous tech transitions, but they're facing a much broader set of competitors.
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Credits:
Host/Author: Eric Hanselman
Guests: Raul Castañon-Martinez, Rich Karpinski
Producer/Editor: Feranmi Adeoshun
Published With Assistance From: Sophie Carr, Kyra Smith

We're well underway in the integration of agents into various enterprise workflows, but there are many questions about where and how they can be used effectively. Emily Jasper and Sheryl Kingstone return to the podcast to discuss their recent research and upcoming webinar with host Eric Hanselman. Much has been made of claims that agents are going to replace SaaS applications, particularly in applications like CRM, but that relies on a fundamental misunderstanding of where their value lies. CRM systems are the repositories of crucial enterprise data and agents can help to deliver on many of their unfulfilled promises. Many systems have
 
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The RSAC Conference, a major cybersecurity gathering in the spring, is coming up and the impacts of agents will be on full display. Scott Crawford, Brenon Daly, and Dan Kennedy join host Eric Hanselman to explore their expectations and look at what's been taking place in both the marketplace, investments and M&A activity. Agents are automating tasks, not jobs, and there are a great set of use cases, but they're not a panacea. There will be disruption, but it will be in specific areas, rather than a universal replacement of existing tooling.
Are we industrializing the automated creation of software? Will agents really replace SaaS applications? We're clearly in the early days, but these questions are causing massive market shifts. A better question is how agentic interactions will change how we interact with the applications that drive businesses today.
Join the team at RSAC and get all the details we didn't have time to cover. The annual 451 Research breakfast will be on, as always, so you can meet the team in person. 
 
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Wildfires have grabbed the headlines recently and AI is being put to work to assess risk aid strategic planning in reducing events. The next in our CEO series brings Bryan Spear, the CEO of Technosylva, in to talk with host Eric Hanselman about not only wildfire, but also the ways in which AI can address flood and extreme weather risks, as well. There are interesting commonalities in the datasets that are used and AI has helped them to pivot into new areas as they dig deeper into what, in many cases, was data they already had.
Their computational requirements have driven them to invest in a dedicated compute environment. They're running analyses on scale where they can keep utilization high enough that the costs make sense. It's a calculus that many enterprises are making as they trade off the convenience of cloud with the predictable costs of owning one's own infrastructure. 
 
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We continue our CEO series with Douwe Kiela, the CEO of Contextual AI, who is addressing the challenges of building effective agentic applications. The shift to agentic amplifies the need for enterprises to improve their data management capabilities and infrastructure scaling. The best models won't perform well, if there isn't well built context to support them. Much like people, if there's not enough of the right information, decision making is going to suffer. There's an evolution from the prompt engineering needed to generate better results from LLM's, to the context engineering that crafts the right data to feed agents.
This is an area where agents can also help to tackle the data quality problem that many enterprises face. Standing the old computing paradigm on its head, effective agentic applications ought to take garbage in and put information out. Well built agentic architectures can understand data characteristics and not only evaluate its quality, but also classify it and apply the appropriate security controls to its use. The scope and scale of agentic potential demands much greater thought to achieve its full value. We need only look to the recent Open Claw project to see both the up and downsides.
 
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