135. Dr. Margaret Heffernan (2/2): How boards make the best decisions: agendas, wilful blindness and super chickens
Dr. Margaret Heffernan is author of seven books, including Wilful Blindness, Uncharted and Embracing Uncertainty. A former CEO of InfoMation Corp, ZineZone Corp, and iCast Corp, she was inducted into the Thinkers50 Hall of Fame in 2024. In this episode, we discuss: Balancing rigidity with flexibility in board meetings (1:35) What great board agendas look like (6:47) When ice -breakers help, and when they don’t (8:35) Helpful versus unhelpful challenge (10:58) Wilful blindness - and why smart people suffer from it (13:32) How to mitigate wilful blindness (16:36) Collaboration versus competition - lessons from The Human Genome Project (18:39) The super-chicken problem, and what should boards can learn from it (21:32) And the ⚡Lightning Round⚡(24:06) Host: Oliver Cummings Producer: Will Felton Music: Kate Mac Audio: Nick Kold Email:
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