Enter the Boardroom with Nurole

• 134. Dr. Margaret Heffernan (1/2): How boards make the best decisions: cooling-off periods, embracing uncertainty and deep hanging out

  Dr. Margaret Heffernan is author of seven books, including Wilful Blindness, Uncharted and Embracing Uncertainty. A former CEO of InfoMation Corp, ZineZone Corp, and iCast Corp, she was inducted into the Thinkers50 Hall of Fame in 2024. In this episode, we discuss: What uncertainty does to board decision-making (2:47) Practical ways boards can mitigate it (6:25) Squaring “take your time” with decisiveness (11:10) What a robust boardroom decision process looks like (14:36) Being agile without flip-flopping (18:13) When and how to use cooling-off periods (21:22) What deep hanging out means in practice (22:37) Absorbing context beyond datapoints (25:38) The value of unstructured time in the boardroom (27:54) An example of reaching the right answer without an agenda (32:10)Host: Oliver Cummings Producer: Will Felton Music: Kate Mac Audio: Nick Kold Email: [email protected] Web: https://www.nurole.com/nurole-podcast-enter-the-boardroom

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• 133. Peter Clark: 200 years’ growth - inside the Clarks’ family business

  Peter Clark is a NED at Clarks. Tune in to hear his thoughts on: What makes a great i-NED on a family board? (2:15) What should you look for when recruiting NEDs in a family business? (5:27) What questions do you ask when interviewing a NED candidate? (8:07) What mistakes have you made when hiring NEDs in the past? (11:18) How has Clarks remained a family business for 7 generations? (13:39) What is a family council? (16:01) What discussions do you have on the council? (18:39) How do you navigate a professional relationship with a family member? (21:22) How do you select family members to join the council? (22:28) Where do you think you have added the most value as a NED? (26:42) Why did you bring outside investment into Clarks? (28:10) How did the relationship between the Clarks family and the business evolve post investment? (32:28) What advice would you give to other family businesses looking at external investment as an option? (34:03) And ⚡ The Lightning Round ⚡ (39:19)Host: Oliver Cummings Producer: Will Felton Music: Kate Mac Audio: Nick Kold Email: [email protected] Web: https://www.nurole.com/nurole-podcast-enter-the-boardroom

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• 132. Carl-Peter Forster: Forget Governance. Great Boards Focus on Strategy, People, and Execution.

  Carl-Peter Forster is Chair of Vesuvius plc and Keller Group plc. Tune in to hear his thoughts on: What experiences from your executive career have shaped your non-executive career? (2:09) How would you counsel a new CEO coming into a business looking to set up their own team? (7:06) What lessons did you learn from the General Motors crisis? (10:12) What did you learn from your time at Tata Motors? (13:56) How do you advise a headstrong founder? (17:11) How do you navigate different business cultures? (21:16) What's been the most difficult board conversation you’ve had as a CEO? (22:36) What frameworks best help a new NED navigate an industrial company? (26:57) How useful is spending money on R&D? (31:05) What risks should boards be most alert to in the defence industry? (35:47) And the ⚡Lightning Round⚡ (40:48)Host: Oliver Cummings Producer: Will Felton Music: Kate Mac Audio: Nick Kold Email: [email protected] Web: https://www.nurole.com/nurole-podcast-enter-the-boardroom

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• 131. Laurence Garrett: Featurespace - the board’s role in growth, pricing, US expansion and sale to Visa

  Laurence Garett is General Partner at Highland Europe, a VC firm, and NED at Wirepas, hyperexponential, Modulr, Featurespace Ltd and Goodlord. Tune in to hear his thoughts on: What strategic contributions did the board make to Featurespace’s growth? (2:01)How should board members think about pricing? (9:44) How can board members help organisations bring new products to market? (12:59) What do CEOs and board members need to keep top of mind when moving to the US market? (17:31) What were the toughest boardroom moments in the Featurespace journey? (24:14) What advice do you have to anyone listening who feels they need to replace their chair? (26:28) Featurespace’s exit to Visa was challenging - what lessons are there for listeners? (28:23) Why should start-ups never disclose their price when selling? (33:45) And the⚡ The Lightning Round ⚡(40:25) Host: Oliver Cummings Producer: Will Felton Music: Kate Mac Audio: Nick Kold Email: [email protected] Web: https://www.nurole.com/nurole-podcast-enter-the-boardroom

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• 130. Ian Phillips: How to be a great GoaT (Governor or a Trustee)

  Ian Phillips is Chair of Watling Park Primary, consultant at Clew Education and author of How to be a great GoaT, a guide to being a brilliant governor or trustee. Tune in to hear his thoughts on: What does the role of governor or trustee involve? (1:57) Are there archetypal board member profiles that you think are most needed? (6:20) What questions should candidates be asking to decide whether they take on a role? (10:46) Can board members add value to schools running at a deficit? (17:03) How do you think about the board’s relationship with the headteacher? (18:48) What metrics do you use to assess a headteacher’s performance? (20:31) Why do data and innovation remain such a challenge in the education sector? (24:21) Why should boards encourage headteachers to allocate time to marketing instead of developing a better offering? (29:03) Are school boards doing enough to address the challenge of students for whom English is a second language? (31:26) What did you mean by “the board employs the headteacher, not the other way around”? (32:50) Why do schools get so many exclusion decisions wrong? (35:41) And Host: Oliver Cummings Producer: Will Felton Music: Kate Mac Audio: Nick Kold Email: [email protected] Web: https://www.nurole.com/nurole-podcast-enter-the-boardroom

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