Enter the Boardroom

Jacqui Ferguson started her career as a technologist in Scotland and rose to become a divisional CEO at Hewlett Packard. Today, she is a SID at Croda International plc and NED at National Grid plc. Listen to this episode to hear about: How Jacqui found out she was becoming chair of Tesco Bank (01:52) How a board actually decides who becomes its next chair (08:27) Working for Meg Whitman during Hewlett-Packard’s $8bn turnaround (10:12) Leading the search for Croda’s next chair, and why there’s no such thing as a perfect candidate (14:57) The 30 days it takes to run a FTSE 100 chair search (19:21) What separates the finalists in a chair search (22:13) Why Softcat kept its chair past the nine-year limit (25:38) The succession maths that made Jacqui rule herself out at Croda (30:44) Why 12 months as chair designate creates more problems than it solves (33:38)
Host: Oliver Cummings
Producer: Will Felton
Editor: Penelope Coumau
Music: Kate Mac
Audio: Nick Kold
Email: podcast@nurole.com
Web: https://www.nurole.com/nurole-podcast-enter-the-boardroom

James Thornton is CEO of Intrepid Travel, the world's largest adventure travel B Corp, operating in more than 100 countries with $809 million in revenue and 317,880 customers in 2025. He became the company's first non-founding CEO succeeding co-founders Darrell Wade and Geoff Manchester. Tune into this episode to hear about: The five-year test: how James was quietly auditioned to become CEO (01:38) His advice for any founder building a CEO (04:31) Why becoming CEO felt anticlimactic (08:16) The founder trick for empowering a CEO without micromanaging them (12:55) How to stress-test an acquisition (18:50) What James looked for when hiring board members (22:22) Running a travel company through Covid (34:14) The advice James would give himself looking back on his nine-year journey (37:43)⚡The Lightning Round⚡(39:44)
Host: Oliver Cummings
Producer: Will Felton
Editor: Penelope Coumau
Music: Kate Mac
Audio: Nick Kold
Email: podcast@nurole.com
Web: https://www.nurole.com/nurole-podcast-enter-the-boardroom

Ilse Howling is Chair of Frontier Developments, the AIM-listed video games company behind Planet Zoo and the Jurassic World Evolution franchise. Previously, she spent over a decade as Managing Director of Freeview. Listen to this episode to learn more about: The three things that actually make a great chair (02:23) How to get shareholders to give up what they individually want for what the company needs (07:18) What Ilse learned from Sky about a ruthless focus on the customer (09:29) How disagreeing with the founder got Ilse the job (17:24) The question Ilse asked in her first board meeting that she was told not to ask (23:25) Frontier's 20% cost cut, and the exec team's surprise offer to the board (30:03) ⚡The Lightning Round⚡(36:24)
Host: Oliver Cummings
Producer: Will Felton
Editor: Penelope Coumau
Music: Kate Mac
Audio: Nick Kold
Email: podcast@nurole.com
Web: https://www.nurole.com/nurole-podcast-enter-the-boardroom

Tom Toumazis spent 8 years as EVP and Managing Director of Disney-ABC-ESPN in EMEA. Since stepping off the executive track a decade ago he has built a portfolio career which includes SID at PRS for Music, NED at Directors UK and Deputy Chair of the University of Westminster amongst others. Interested in what it takes to build a portfolio career? Tune in to hear about: How investing his own money became Tom's way into his first board seats (01:35) His rule for the money he put behind those first bets (05:20) What Tom didn't anticipate about small-table board life (07:51) How he figures out what he's actually bringing to a board beyond money (10:11) What nobody tells you about explaining a portfolio career at a dinner party (11:26) How Tom got his first board seat, and the mistake he admits he made once he had it (12:58) Do you need a stellar career to sit on a board? (15:48) Getting a board role is a numbers game (22:05) Tom’s tips for board interviews (26:28) An easy way to enhance your networking strategy (29:39) Enter the Boardroom Community Q&A (32:42) ⚡The Lightning Round⚡(34:51)
Host: Oliver Cummings
Producer: Will Felton
Editor: Penelope Coumau
Music: Kate Mac
Audio: Nick Kold
Email: podcast@nurole.com
Web: https://www.nurole.com/nurole-podcast-enter-the-boardroom

Dame Anne Richards is Chair of Coutts, NED at Land Securities and Chair of TheCityUK Leadership Council. Previously, she was CEO of Fidelity International. Listen to this episode to find out more about: The three boardroom experiences that shaped Dame Anne Richards (01:57) The afternoon the entire board resigned (06:01) Why trust matters more than governance processes (14:38) Why boards should think of their CEO like a battery, and how to recharge them (17:00) How boards can kill good ideas without realising it (18:45) The puddle and stream problem every CEO faces (21:48) Why board agreement doesn’t mean board commitment (24:07) The unexpected risks of planned CEO successions (25:02) The chair's balancing act during a CEO handover(26:29) ⚡The Lightning Round⚡(28:57) Audience Q&A (34:05)
Host: Oliver Cummings
Producer: Will Felton
Editor: Penelope Coumau
Music: Kate Mac
Audio: Nick Kold
Email: podcast@nurole.com
Web: https://www.nurole.com/nurole-podcast-enter-the-boardroom