In episode five of The Digital Shift, our host Chris Fleming is joined by Anne Kinderlerer, chief of medicine at Kingston Hospital NHS Foundation Trust and clinical digital health lead at the The Royal College of Physicians.
Anne speaks about the role that digital, data and Artificial Intelligence (AI) can play in improving patient safety. She reflects on her clinical role and why – at a time where quality, safety and performance are inseparable from data – board members and senior leaders have a responsibility to lead on this agenda, regardless of their digital experience. Anne shares how leaders can ask the right questions of their teams, and warns against having blind trust in AI.
This podcast series is delivered by NHS Providers in partnership with the NHS Confederation and Public Digital, and supported by NHS England as part of their NHS Digital Academy, the series explores how senior leaders in the health sector can confidently lead their organisations in the shift from analogue to digital.
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S13 Ep77: Leading the shift from analogue to digital - the art of the possible for NHS leaders
In episode four of The Digital Shift, our host Chris is joined by Tom Loosemore, one of the founders of Public Digital. Tom started and scaled the UK’s Government Digital Service, led the creation of GOV.UK and wrote the first Government digital strategy.
Tom reflects on the tactics (or ‘levers’, as he calls them) that helped him and his senior peers to push the Digital agenda forward in the UK public sector and ultimately, deliver digital services that are simpler, clearer, and faster for everyone. Tom explores ‘hard’ and ‘soft’ levers and how and when senior leaders within the health sector can apply them.
Related resources:
Blog: Introduction to Levers for Digital Service Groups
Blog: Examples of levers in the international Digital community
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S13 Ep76: How leaders can navigate change whilst driving forward the digital agenda
Our host Chris Fleming is joined by Audree Fletcher, director at Public Digital. Audree leads digital transformation programmes for major public sector organisations and has worked with the Home Office, UK Parliament and Ofcom.
In this episode, Audree shares what leaders can do to deliver in uncertain and changing environments, drawing on her experience as former service director at NHS Test and Trace where she led the development and roll out of the service.
Additional resources mentioned during the podcast:
Team of Teams by General Stanley McChrystal
Retrospective prime directive
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S13 Ep75: How to prepare for a cyber attack
In episode two of The Digital Shift, our host Chris Fleming is joined by senior director and head of local government at Public Digital, Cate McLaurin.
In 2020, the London Borough of Hackney experienced a major ransomware cyber attack and data theft. As head of delivery, Cate was instrumental in leading the council’s response. In this episode she warns that although cyber attacks are inevitable, leaders can reduce the risk to their organisation. Cate shares how leaders can best mitigate, prepare for and respond to similar situations.
This podcast series is delivered by NHS Providers in partnership with the NHS Confederation and Public Digital, and supported by NHS England as part of their NHS Digital Academy, the series explores how senior leaders in the health sector can confidently lead their organisations in the shift from analogue to digital.
Related resources:
Briefing: Keeping your integrated care system safer from cyber attacks
Blog: Leading through a cyber attack: Learning from a crisis
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S13 Ep74: How leaders can embed good Digital practices (and avoid bad ones)
Introducing The Digital Shift, our new podcast mini series! Delivered by NHS Providers in partnership with the NHS Confederation and Public Digital, and supported by NHS England as part of their NHS Digital Academy, the series explores how senior leaders in the health sector can confidently lead their organisations in the shift from analogue to digital.
In episode one, our host Chris Fleming (a partner at Public Digital and delivery partner of our Digital Boards and Digital ICS programmes) is joined by Lara Sampson, a digital transformation and product management expert and partner at Public Digital.
Lara led the product development of Universal Credit from its inception in 2013 through to six million users in 2021. She talks about the role of a senior leader in delivering digital products and services – even if they have little hands-on experience in this area or limited knowledge of technology. Listen for tips on how to enable good practice, and which questions to ask to avoid common pitfalls.
The Provider Podcast is brought to you by NHS Providers. NHS Providers is the membership organisation for the NHS hospital, mental health, community and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.
Hear the latest updates the NHS and health care sector are facing from leading figures and frontline staff.
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