All government departments have been tasked with prioritising AI adoption to drive innovation and improve productivity, but with only 22% leveraging automation and 17% using machine learning, AI uptake remains in its infancy.In this episode, a panel of government and industry leadersshare insights on overcoming common roadblocks on the path to AI transformation, such as budget constraints, outdated systems, and skills gaps. They offer advice on how to scale AI from pilot to full implementation and discuss real-world examples of successful projects improving efficiency and services.Discussion hosted by Jess Bowie, editor-in-chief of CivilService World.
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1:02:09
CSW events: Unlocking rehabilitation
Reoffending costs the economy £18bn annually so finding innovative solutions is critical. In this episode, CSW brings together a panel of experts from across the prisons and rehabilitation landscape to discuss new approaches that can achieve meaningful change.Hosted by Jessica Bowie.
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1:02:05
Changemakers: Robots and Agentic AI in government
Continuing our new Changemakers series, Suzannah talks to Ben Lovatt, deputy director of the Contact Engagement Platform at HMRC, to find out how the agency is using robots and automation to make services better.We also speak to Duncan Brown, head of software engineering at the Department for Science, Innovation and Technology’s AI incubator; and Owen Barry, Capita’s managing director for central government, about how automation, robotics and agentic AI are reshaping work across the public sector – and what it will take to go further.This episode is sponsored by Capita.Hosted by Suzannah Brecknell, editor-in-chief, Civil Service World.Edited and produced by Podot.
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34:30
Changemakers: Fostering innovation in government
In the first of our new Changemakers series, Suzannah talks to Claire Donaldson, Innovation Hub co-founder and lead at the Department for Science Innovation and Technology, about building the conditions for innovation in the public sector, getting creative with your pitches, and the benefits of working in partnership.Hosted by Suzannah Brecknell, editor-in-chief, Civil Service World.Edited and produced by Podot. Produced and edited by Ewan Cameron for Podot
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31:54
Government commercial chief Gareth Rhys Williams on the procurement challenges of Covid
The government’s top commercial official speaks to CSW about the pressures, and lessons, from the government’s response to coronavirus
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