This week on GAEA Talks, Graeme Scott sits down with William Lovell - Head of Future Technology at the Bank of England, co-chair of the Bank's Artificial Intelligence Task Force, Senior Advisor on CBDC, and a technologist with nearly three decades at the heart of the UK's central bank.Will's career spans broadcasting and finance, beginning at the BBC before moving into banking at the Bank of England, where he has spent twenty-nine years learning central banking "the slow way" - by building the technology that underpins it. From application developer to heading up Planning and Design and leading IT Architecture for UK regulatory reform, Will now oversees the Bank's strategy on AI, distributed ledger technology, and the renewal of the UK's Real-Time Gross Settlement system. He co-chairs the Bank's AI Task Force, which has become the model for how a highly regulated institution can embrace AI innovation without compromising compliance.In this episode, Will takes us inside the Bank of England's AI journey - from rolling out smart assistants and training programmes to rethinking what work actually means in an age of intelligent machines. He explains why the Bank created an AI Task Force that deliberately brought practitioners, lawyers, and compliance officers into the same room, how their deeply embedded information classification system became an unexpected AI enabler, and why the most productive thing you can do might be going for a walk. Will makes a compelling case that experienced professionals - not digital natives - hold the greatest advantage in the AI era, and offers a fascinating vision of how agentic AI will reshape commerce, payments, and the very nature of the enterprise.What you'll take away from this conversation:- Inside the Bank of England's AI strategy - how the UK's central bank is deploying smart assistants and building proof of concepts- The AI Task Force model - why bringing practitioners, legal, compliance, and procurement into one room transformed the Bank's approach- Why the Bank tells staff what they can do with AI, not just what they must not - and why that shift has been transformative- How a deeply embedded culture of colour-coded data classification became the unexpected enabler of safe AI adoption- Managing teams of agents, not people - why the next critical skill set mirrors managing human teams- The optimal team size thesis - why five people with AI may outperform fifty without it- Why experienced professionals have the greatest AI advantage and why "the worst day on a trading floor was when the last person to remember the last crash retired"- The typing pool analogy - how an entire class of office jobs disappeared gradually through evolution, not Armageddon- Why the real skill of software development was never writing the if statements - it was understanding the requirement- Shadow AI at the Bank of England - how they took it "out of the shadows" rather than trying to police it- "The best user interface is no user interface" - how AI is bypassing rigid enterprise taxonomies- Agentic commerce and the future of payments - from concert ticket queues to reshaping retail business models- Why AI decisions at the Bank are made by people - and why "human in the loop" is too simplistic- The poison and the antidote - why every AI capability creates both opportunity and riskAbout William Lovell: Will is Head of Future Technology at the Bank of England, where he has worked for twenty-nine years across technology roles from application developer through to heading up Planning and Design and leading IT Architecture for UK regulatory reform. He co-chairs the Bank's AI Task Force and is a Senior Advisor on CBDC, Data, and Payments. He began his career at the BBC, studied at London South Bank University, and speaks regularly at Pay360 and international fintech conferences on AI, CBDC, blockchain, and payment systems.