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Crisis What Crisis with Andy Coulson

Andy Coulson
Crisis What Crisis with Andy Coulson
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213 episodes

  • Crisis What Crisis with Andy Coulson

    JEREMY KING: “Let them take your money but never your soul”

    30/06/2026 | 1h 13 mins.
    In April 2022, after a bruising auction battle with his own investors, Jeremy King lost the company that carried his name. He walked back into the Wolseley – the restaurant he had built into the highest grossing restaurant in Britain – to find his staff in tears and the new owners already arriving. His phone and laptop were taken from him, he felt, as he puts it, like a criminal – stripped of all his possessions and then cast out onto the street.
    But that was just the latest chapter in a career defined again and again by gambles, diligence, loss, and extraordinary success. Jeremy once handed the biggest decisions of his life to the roll of a dice. He built and sold an empire, built another, and now, at 72, is rebuilding for a third time – with Simpson's in the Strand, London’s most talked about restaurant of the moment and a venue he first tried to buy 26 years ago.
    Across the last forty-five years Jeremy has revived or built from scratch some of London’s most loved restaurants: Le Caprice, The Ivy, J Sheekey, The Wolseley and The Delaunay. His patrons have ranged from royalty to the greatest artists of the age, yet his gift has always been to make anyone who walks through his doors feel like they are the most important person in the room.
    POWERED BY KINGSLEY NAPLEY
    I know what it is to have the right legal support around you when facing a crisis. Kingsley Napley are the kind of lawyers I wish more people knew about – there to help you make the right decisions, protect what matters, and build real resilience when the pressure is on.
    This episode is powered by Kingsley Napley. Visit www.kingsleynapley.co.uk for more details.
    FOUR LESSONS FROM JEREMY
    Look for the good before the crisis has even hit. Whatever's going wrong, there's almost always something to salvage.
    Let them take your money. Never let them take your soul. You'll always find another way to make money.
    Don't act fast just to feel in control. People panic and make the wrong moves because they think a crisis demands speed. Often the bravest, smartest thing you can do is wait and see.
    Do the job better than it's ever been done – even sweeping a floor. Pride is yours to keep. That standard, once set, never leaves you.

    CHAPTERS
    04:54 – Why the best operators watch before they speak
    08:04 – How an early knock to your confidence can shape a whole career
    25:00 – Where a true standard of excellence actually comes from
    30:08 – What it really feels like to lose the company with your name on it
    39:26 – Why selling too early can be the smartest deal you ever do
    45:00 – Holding your nerve on the worst day of your business life
    49:16 – Protecting your reputation when the story's out of your hands
    51:44 – What five years with Lucian Freud taught him about risk and danger
    57:18 – Why integrity is simply never trying to get away with anything
    58:32 – The art of defusing a crisis before it becomes one
    01:03:20 – Keeping perspective: why every crisis is relative
    01:07:09 – Starting over at 72
    BUY JEREMY'S BOOK
    Without Reservation: Lessons from a Life in Restaurants https://www.amazon.co.uk/Without-Reservation-Lessons-Life-Restaurants/dp/0008599025
    FOLLOW JEREMY KING
    Instagram – https://www.instagram.com/jeremyrbking/?hl=en
    FOLLOW CRISIS WHAT CRISIS?
    Instagram – www.instagram.com/crisiswhatcrisispodcast
    TikTok – www.tiktok.com/@crisispod
    This was a Crisis What Crisis Production – Rex Fisher (producer), Ioana Barbu (studio manager), Fred Sharp (research), Johnny Seifert (audio), Jasper Cullen (video)
  • Crisis What Crisis with Andy Coulson

    JEREMY HUNT'S CRISIS COMPASS

    23/06/2026 | 2 mins.
    Over 20 years in frontline politics, Sir Jeremy Hunt held three of the great offices of state – Health Secretary, Foreign Secretary, and Chancellor of the Exchequer. He survived some of the most bruising political battles of his generation, and grieved, throughout, the loss of his father, his mother, and his brother.
    In this bonus episode of Crisis What Crisis, I sit down with Jeremy to discuss his Crisis Compass. The four points of navigation he turns to on his darker days – a person, a habit, a comfort and a piece of advice.
    POWERED BY KINGSLEY NAPLEY:
    I know what it is to have the right legal support around you when facing crisis. Kingsley Napley are the kind of lawyers I wish more people knew about – there to help you make the right decisions, protect what matters and build real resilience when the pressure is on.
    This episode is powered by Kingsley Napley, visit www.kingsleynapley.co.uk for more details.
    CHAPTERS:
    01:02 A Person — the one who'll still be there when the job, the title, and the headlines are long gone
    01:21 A Habit — the cross-country team he was forced into at school, and why he still hasn't stopped
    01:55 A Comfort — six and a half weeks of Lent torture, and why Easter makes it worth it
    02:15 A Piece of Advice — why criticism only hurts when it comes from someone you know
    BUY JEREMY'S BOOK:
    Can We Be Rich Again? The Surprising Potential of Britain's Economy – https://shorturl.at/4Kv0D
    FOLLOW JEREMY:
    Instagram — https://www.instagram.com/jeremyhuntmp/
    TikTok — https://www.tiktok.com/@jeremyrshuntmp
    X — https://x.com/Jeremy_Hunt
    LinkedIn — https://www.linkedin.com/in/jeremyhuntuk/
    FOLLOW CRISIS WHAT CRISIS?
    Instagram — www.instagram.com/crisiswhatcrisispodcast
    TikTok — www.tiktok.com/@crisispod
    This was a Crisis What Crisis Production — Rex Fisher (producer), Ioana Barbu (studio manager), Fred Sharp (research), Johnny Seifert (audio), Jasper Cullen (video)
  • Crisis What Crisis with Andy Coulson

    JEREMY HUNT: Frontline politics is poisonous and I'll never go back

    16/06/2026 | 47 mins.
    In October 2022, the British economy was in freefall. Liz Truss's mini-budget had sent the pound into a nosedive, mortgage rates were climbing at a terrifying speed, and the IMF had issued a public warning to the government to reverse course. It was, by any measure, a national crisis.
    Into that emergency stepped Sir Jeremy Hunt who, over a single weekend, dismantled almost the entirety of the economic programme he'd inherited.
    But that was just the latest chapter in a political career defined again and again by an extraordinary capacity to absorb difficulty and get on with the job. All while managing a private grief that would have broken most people in any role, let alone one of the most demanding in the country. The loss of his father, mother, and brother, all lost to cancer.
    His new book, Can We Be Rich Again? The Surprising Potential of Britain's Economy, is an act of deliberate optimism in a country that has largely forgotten how to be optimistic. Sir Jeremy Hunt joins Andy Coulson for a conversation about loss, resilience, reputation, and what it really takes to keep your nerve when everything is falling apart.
    POWERED BY KINGSLEY NAPLEY
    I know what it is to have the right legal support around you when facing a crisis. Kingsley Napley are the kind of lawyers I wish more people knew about – there to help you make the right decisions, protect what matters, and build real resilience when the pressure is on.
    This episode is powered by Kingsley Napley. Visit www.kingsleynapley.co.uk for more details.
    FOUR LESSONS FROM JEREMY:
    Start a business in your 20s if you possibly can. You've got no mortgage, no kids, no dependents – it doesn't matter if things go wrong, and you'll learn more from failure than you ever will from success.
    You can cope with one thing going wrong. It's when two or three things go wrong at once that life gets really hard – so close down the smaller crisis as fast as you can, even if that means caving in.
    The most important thing any leader can build is a team that will tell you when you're wrong. If people are afraid to speak truth to power, you will make bad decisions.
    Grief gives you something a successful career can't: a sense of what actually matters.

    CHAPTERS
    03:34 – Why naive goals are sometimes the most powerful ones
    05:20 – His father's greatest lesson
    07:50 – The tragedy his family never spoke about
    10:35 – What unconditional belief from a parent actually does to a child
    13:37 – Why failure in your 20s is an asset, not a setback
    17:07 – Why business and politics require completely different skills
    22:11 – Starting a business with your best friend
    26:43 – The junior doctors dispute
    30:09 – How to survive being the most unpopular politician in the country
    33:01 – Losing his brother Charlie: what grief teaches you that success never can
    36:56 – Walking into the eye of the storm as Chancellor
    40:59 – How to restore trust when trust is the only thing that matters
    44:20 – Why knowing who you are is the foundation of every crisis skill worth having
    44:59 – Why Britain thinks far worse of itself than the rest of the world does
    BUY JEREMY'S BOOK
    Can We Be Rich Again? The Surprising Potential of Britain's Economy – pick up a copy here: https://shorturl.at/DfIZa
    FOLLOW JEREMY HUNT
    Instagram – https://www.instagram.com/jeremyhuntmp/
    TikTok – https://www.tiktok.com/@jeremyrshuntmp
    X – https://x.com/Jeremy_Hunt
    LinkedIn – https://www.linkedin.com/in/jeremyhuntuk/
    FOLLOW CRISIS WHAT CRISIS?
    Instagram – www.instagram.com/crisiswhatcrisispodcast
    TikTok – www.tiktok.com/@crisispod
    This was a Crisis What Crisis Production – Rex Fisher (producer), Ioana Barbu (studio manager), James Quinn (research), Johnny Seifert (audio), Jasper Cullen (video)
  • Crisis What Crisis with Andy Coulson

    LESSONS ON CONTROL: How to manage a crisis

    09/06/2026 | 17 mins.
    What is the single most important concept in crisis management? Andy Coulson believes it's control — a lesson he first learned sitting on a plastic mattress in a Glasgow police cell, with nothing to focus on but his own breathing.
    In this special compilation episode, he revisits four past guests who each arrived at the same conclusion through very different routes.
    POWERED BY KINGSLEY NAPLEY
    I know what it is to have the right legal support around you when facing crisis. Kingsley Napley are the kind of lawyers I wish more people knew about – there to help you make the right decisions, protect what matters, and build real resilience when the pressure is on. This episode is powered by Kingsley Napley. Visit www.kingsleynapley.co.uk for more details.
    FEATURING
    Ryan Holiday — bestselling author of The Obstacle is the Way and The Daily Stoic, on why Stoicism is history's greatest crisis management framework, and the remarkable story of Admiral James Stockdale tapping Epictetus through a prison wall in Vietnam.
    Alix Popham — former Welsh international rugby player, diagnosed with early-onset dementia and probable CTE, on how the athlete's instinct for discipline becomes a survival strategy when the stakes are as high as they get.
    Natasha Silver Bell — international model turned recovery coach, on the moment she stopped blaming her external circumstances and took control of her internal state.
    Cally Beaton — comedian, writer, and former Viacom CBS executive, on surrender, mayhem, and why she refuses to call herself a stoic — despite sounding exactly like one.
    Control the controllables. It sounds simple. It isn't. But as every guest in this episode shows, it is learnable — and it might just be the most important lesson crisis has to offer.
    FULL EPISODES:
    Ryan Holiday: https://podcasts.apple.com/gb/podcast/crisis-what-crisis-with-andy-coulson/id1517015748?i=1000755722247
    Alix Popham: https://podcasts.apple.com/gb/podcast/crisis-what-crisis-with-andy-coulson/id1517015748?i=1000712166764
    Natasha Silver Bell: https://podcasts.apple.com/gb/podcast/crisis-what-crisis-with-andy-coulson/id1517015748?i=1000722574377
    Cally Beaton: https://podcasts.apple.com/gb/podcast/crisis-what-crisis-with-andy-coulson/id1517015748?i=1000717250391
    FOLLOW THE GUESTS:
    Ryan Holiday: https://www.instagram.com/ryanholiday/
    Alix Popham: https://www.instagram.com/alix_popham/
    Natasha Silver Bell: https://www.instagram.com/natashasilverbell/
    Cally Beaton: https://www.instagram.com/callybeatoncomedian/
  • Crisis What Crisis with Andy Coulson

    HOMESERVE FOUNDER: Going from broke to billions | Sir Richard Harpin

    02/06/2026 | 45 mins.
    Sir Richard Harpin wanted to be an entrepreneur since before he knew the word. He sold conkers in the playground, bred and sold rabbits in his garden, ran a tuck shop from his school locker, and by 15 was bunking off chemistry to cash cheques with the bank manager.
    In this special episode of Crisis What Crisis – recorded in front of a live audience at the Walbrook Club in the City of London – Andy sits down with the founder of HomeServe, the company Richard built over 30 years and sold in 2023 for £4.1 billion. Richard was knighted in the 2024 New Year Honours. His Sunday Times bestselling book, How to Make a Billion in Nine Steps, is out now.
    This episode is for anyone who has ever wanted to start something, scale something, or is simply looking for guidance on how to manage the day-to-day crises of running a business.
    POWERED BY KINGSLEY NAPLEY
    I know what it is to have the right legal support around you when facing crisis. Kingsley Napley are the kind of lawyers I wish more people knew about – there to help you make the right decisions, protect what matters, and build real resilience when the pressure is on. This episode is powered by Kingsley Napley. Visit www.kingsleynapley.co.uk for more details.
    FIVE BUSINESS LESSONS FROM SIR RICHARD HARPIN
    1) Copy. Richard didn't invent the HomeServe model – he openly admits that he copied it (and then did it better). If someone else is doing it and it works, the risk is lower.
    2) Prove the model before you scale it. HomeServe burned through half a million pounds trying to grow a loss-making business. With modern technology, Richard says, you really don't have to do that.
    3) The best time to build is when conditions are hardest. Comfortable conditions produce cautious thinking. The best businesses are built with their backs against the wall.
    4) Admitting the mistake is often the fastest route out of it. Richard told the stock market he'd wasted £130 million, wrote off the assets, and said sorry. The share price went up £250 million the same day. The market doesn't punish honesty. It punishes opacity.
    5) Not taking a risk is itself a risk. Staying still has a cost that compounds invisibly. The test isn't whether the risk is scary. It's whether you can live with not taking it.
    CHAPTERS
    04:52 – Why Richard wanted to be an entrepreneur
    10:35 – His first businesses
    13:28 – What working at P&G taught him
    19:22 – How HomeServe started
    19:22 – Running out of money at Christmas
    21:07 – Taking investment at the wrong terms
    22:00 – The moment he nearly quit
    23:00 – The £50 letter that saved the business
    24:43 – The importance of copying
    25:34 – Why he hired someone to replace himself
    27:06 – Breaking America
    30:01 – The £100m mistake he made publicly
    30:59 – How he structures his day
    36:10 – Negotiating a £4.1bn exit
    37:37 – What selling actually feels like
    38:55 – Why he's still working
    42:25 – His advice on AI and careers
    44:46 – Starting over with nothing
    BUY SIR RICHARD'S BOOK
    How to Make a Billion in Nine Steps – Sunday Times Bestseller https://www.amazon.co.uk/How-Make-Billion-Nine-Steps/dp/034944644X
    FOLLOW SIR RICHARD HARPIN
    LinkedIn – https://www.linkedin.com/in/rharpin/
    Instagram – https://www.instagram.com/richard_harpin/
    TikTok – https://www.tiktok.com/@richard.harpin
    FOLLOW CRISIS WHAT CRISIS
    Instagram – www.instagram.com/crisiswhatcrisispodcast
    TikTok – www.tiktok.com/@crisispod
    FOLLOW THE WALBROOK CLUB
    This episode was recorded live at the Walbrook Club, London. Special thanks to Philip Palumbo and his team for hosting us.
    Instagram – https://www.instagram.com/thewalbrookclub/
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About Crisis What Crisis with Andy Coulson
Hard-earned lessons from people who've faced the worst and come back stronger. Hosted by Andy Coulson. Follow for weekly insights into the art of the rebuild. Crisis What Crisis? is powered by Kingsley Napley — the lawyers you want in your corner when the pressure is on. Visit kingsleynapley.co.uk
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