Imagine a world where more people can just get their purpose out of them, into a plan and then actually make it happen. What a world that would be - People ever...
For this episode, David shares 8 leadership skills that when learnt and applied well can turn a good leader into a great one. We are living in an increasingly complex world. The leadership of the past won't help you in the world of the future. People are too well informed, and things move too fast for the traditional lead and command approach to work. Today´s leaders must lead by example and empower their teams to take the right action quickly. David shares the 8 attributes today´s leaders need to cultivate to ensure that they can do that effectively. David helps owners and leaders to build their business without having to do it all themselves, so that they have a business that is ready to sell when they are ready. To build your business, so it is ready to sell, without the frustration and overwhelm, Download David's Free Guide '3 reasons you will never sell your business and how to fix it FAST! https://businessbreakthrough.live/3reasons/3-reasons KEY TAKEAWAYS The traditional lead and control approach no longer works. Empowerment is more important. Great leadership makes a huge difference when it comes to staff retention. Replacing someone and getting them productive typically costs between £15k and £50k, so good leaders are vital. Great leaders create strategies for the future and select the right people to deliver them. Tailored support is essential. People need the right skills and tools to be able to grow and be empowered to deliver your vision. Make sure everyone feels heard. Effective communication is a crucial leadership goal. Keep in touch with the change as it is happening. Spot problems bubbling up and tackle them before they become a crisis. Great leaders have very strong emotional intelligence. That starts with self-awareness, understanding your strengths and weaknesses, and your natural orientations. A good understanding of your own emotional intelligence can help you to align the team to either avoid a crisis or take fast action in a crisis. Learn to keep your cool under any circumstances. BEST MOMENTS “A leader creates a vision …. and works to a longer horizon.” “How well do you as a leader, bring people together and motivate them as individuals to work together and all pull in the same direction?.” “How do you show up each day? … The behaviors you exhibit will be copied and emulated by people that respect you.” “Being an agent for change is not just coming up with ideas, and then swanning off to let everybody else deal with the chaos that you've created.” “Delegate how that crisis is handled.” “How comfortable are you taking a calculated risk, both to prevent a crisis and to resolve one?” EPISODE RESOURCES Maslow - https://www.verywellmind.com/what-is-maslows-hierarchy-of-needs-4136760 ABOUT THE HOST David Roberts is a highly regarded CEO, mentor, and investor with 30 years of experience across multiple sectors. As an intrapreneur and entrepreneur, David has bought, grown, started and sold several businesses, working with values-driven start-ups, award-winning SMEs, and multinational corporations on strategies for service excellence, leadership, and profitable growth. David’s passion is for purpose and creating an environment where everyone can succeed, through building teams that get things done, execute on their mission with passion, deliver exceptional service and really make a difference. CONTACT METHODS LinkedIn - https://www.linkedin.com/in/david-roberts-nu-heat Facebook - https://www.facebook.com/DavidRobertsPeopleWithPurpose David’s Facebook - https://www.facebook.com/dave.roberts.5076798 Instagram - https://www.instagram.com/davidcroberts_ Email - [email protected]
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16:17
Shalini & Shailendra Jain - When Brands Transgress and How to Avoid It
Today, David is joined by Dr Shalini Jain and Dr Shailendra Jain. They are renowned business professors and global marketing and brand management thought leaders. Today, they and David look at what happens when brands let their employees, partners, financiers and customers down by failing to follow their brand values. They share 8 principles any business can use to avoid making a mistake or giving into temptation and transgressing. As well as explaining how to recover and realign if a transgression does occur. David helps owners and leaders to build their business without having to do it all themselves, so that they have a business that is ready to sell when they are ready. To build your business, so it is ready to sell, without the frustration and overwhelm, Download David's Free Guide '3 reasons you will never sell your business and how to fix it FAST! https://businessbreakthrough.live/3reasons/3-reasons KEY TAKEAWAYS People no longer just believe the marketing; they research whether firms live by the principles they expound. Gen Z will soon be the largest consumer group - they really care about brand values. Living up to brand values is an ongoing endeavour, you will always be tweaking what you do. Even good brands can make mistakes or be tempted to transgress. Be transparent. Never use the say-nothing approach. When something goes wrong, immediately acknowledge the pain. Putting profit before all else never works e.g. thinking the profit you will make will more than cover having to pay compensation. By doing the right thing Tylenol increased sales by 40%. Other examples are shared. Founding your business on strong principles and following them energises your business. They fuel you and push you to always do better. When you and your team strive to work in line with your principles the probability of brand transgressions minimises. Company culture decides whether your employees will follow brand values. BEST MOMENTS “We have found that if you are transparent, treat lives with dignity and do the right thing, you cannot fail to make a profit.” “Both positive and negative outcomes lead back to leadership.” “When a brand transgresses the news spreads at lightning speed.” “When these are the principles that are the wind behind your wings .. the probability of brand transgressions minimizes.” “Acknowledge the pain and the hurt of the victims right away.” “Don´t shy away from your mistakes.” RESOURCES https://www.brandtransgressions.com Book - https://www.amazon.com/Managing-Brand-Transgressions-Principles-Transform/dp/150152108X Volkswagen scandal - https://www.bbc.com/news/business-34324772 Tylenol - https://univpgri-palembang.ac.id/case_study/tylenol-scandal-and-crisis-management ABOUT THE HOST David Roberts is a highly regarded CEO, mentor, and investor with 30 years of experience across multiple sectors. As an intrapreneur and entrepreneur, David has bought, grown, started and sold several businesses, working with values-driven start-ups, award-winning SMEs, and multinational corporations on strategies for service excellence, leadership, and profitable growth. David’s passion is for purpose and creating an environment where everyone can succeed, through building teams that get things done, execute on their mission with passion, deliver exceptional service and really make a difference. CONTACT METHODS LinkedIn - https://www.linkedin.com/in/david-roberts-nu-heat Facebook - https://www.facebook.com/DavidRobertsPeopleWithPurpose David’s Facebook - https://www.facebook.com/dave.roberts.5076798 Instagram - https://www.instagram.com/davidcroberts_ Email - [email protected]
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58:23
Ways to Fix the Cashflow Challenge
In this episode, David looks at one of the biggest reasons businesses fail – a lack of cashflow. A problem that can, on occasion, even lead to profitable companies having to close their doors. The higher cost of materials and labour coupled with increasing tax take, and downward pressure on what they can charge is leading to more firms experiencing severe cashflow issues. David explains what business owners can do to relieve some of that pressure and have access to the money that is necessary to buy the materials needed to fulfil their next order and keep the lights on. David helps owners and leaders to build their business without having to do it all themselves, so that they have a business that is ready to sell when they are ready. To build your business, so it is ready to sell, without the frustration and overwhelm, Download David's Free Guide '3 reasons you will never sell your business and how to fix it FAST! https://businessbreakthrough.live/3reasons/3-reasons KEY TAKEAWAYS ● Businesses are finding mastering cashflow increasingly difficult. ● Worries about having enough cash available to pay tax bills are widespread. ● Some businesses are afraid to take advantage of things like R&D tax credits because they worry it will trigger a compliance check. ● Being able to create, manage and multiply cash flow through a business is essential. ● Create a cashflow forecast as well as a sales forecast. ● Your cashflow forecast needs to cover a rolling 13 weeks. ● When your business is cash rich take advantage of those periods to invest and get things done. ● Make sure you are clear about what your net profit is and the break-even point for each product or service and its timing. ● Getting paid in advance makes a huge difference to cashflow. David shares several ways to do that. ● Make it easy for customers to pay you. ● Remind customers when payment is due and chase up late payers at an early stage. BEST MOMENTS “Cash is a perennial problem…. Everything affects cashflow.” “When you go through a cash flow challenge you learn so that you can prevent future cash flow problems.” “I've seen this as a problem in businesses of all shapes and sizes, £100 million business, as well as £100,000 a year turnover business.” “Make sure that you understand, where the money's moving, but also the timing.” “Find someone who's good with a spreadsheet and make sure that you know where the movement is in your business. It´s a game-changer.” EPISODE RESOURCES https://alexanderclifford.co.uk/blog/hmrc-compliance-check-for-r-and-d-tax-credits ABOUT THE HOST David Roberts is a highly regarded CEO, mentor, and investor with 30 years of experience across multiple sectors. As an intrapreneur and entrepreneur, David has bought, grown, started and sold several businesses, working with values-driven start-ups, award-winning SMEs, and multinational corporations on strategies for service excellence, leadership, and profitable growth. David’s passion is for purpose and creating an environment where everyone can succeed, through building teams that get things done, execute on their mission with passion, deliver exceptional service and really make a difference. CONTACT METHODS LinkedIn - https://www.linkedin.com/in/david-roberts-nu-heat Facebook - https://www.facebook.com/DavidRobertsPeopleWithPurpose David’s Facebook - https://www.facebook.com/dave.roberts.5076798 Instagram - https://www.instagram.com/davidcroberts_ Email - [email protected]
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22:15
Jamie Waller - The Dyslexic Edge for Business Success
For this episode, David is joined by Jamie Waller, who's an award-winning entrepreneur, an author and dyslexic, who also has ADHD. He's on a mission to share and demonstrate the many benefits that Dyslexia has for individuals, businesses, and the wider world. Jamie is helping people everywhere to understand that thinking differently actually has a significant upside. It helps you to see solutions others miss. David helps owners and leaders to build their business without having to do it all themselves, so that they have a business that is ready to sell when they are ready. To build your business, so it is ready to sell, without the frustration and overwhelm, Download David's Free Guide '3 reasons you will never sell your business and how to fix it FAST! https://businessbreakthrough.live/3reasons/3-reasons KEY TAKEAWAYS 35% of entrepreneurs are dyslexic. Dyslexia comes in many forms. It affects people very differently. People with dyslexia are curious about everything. That pushes them to explore lots of business ideas and solutions. Almost every dyslexic person has a strong hatred of injustice. There are downsides to dyslexia and ADHD. It is really easy for a young person with the condition to take wrong turns in their lives. You do not need to take the academic path to be hugely successful. Lots of successful entrepreneurs get started by providing services e.g. window cleaners, plumbers etc. Take advantage of the help the government and charities offer. The Prince´s Trust is excellent. Take every opportunity to learn. Diverse workforces make better decisions. People with dyslexia make decisions faster and can do so even when information is limited. They are also less likely to simply follow the herd. Having a strong purpose provides great motivation. BEST MOMENTS “If you look at all of what people now class as the positive strength of dyslexia. Well, they map identically to the strengths of an explorer.” “I spend a lot of time speaking to people now about dyslexia and it being a superpower.” “35% of entrepreneurs are considered to be dyslexic in the US and the UK.” “I always knew that I could make money. I didn't know what I was going to do, but I knew I would work for myself.” “I would like to see more businesses think about dyslexic thinking as part of their diversity and inclusion strategy.” “Your purpose can be very individual.” EPISODE RESOURCES https://www.linkedin.com/in/jamie-waller-0b04063 https://jamiewaller.co.uk/ Books - https://www.amazon.co.uk/stores/author/B07DZ1RKTC https://www.redonline.co.uk/red-women/blogs/a31130149/kelly-hoppen-business-advice https://www.insights.com/products/insights-discovery ABOUT THE HOST David Roberts is a highly regarded CEO, mentor, and investor with 30 years of experience across multiple sectors. As an intrapreneur and entrepreneur, David has bought, grown, started and sold several businesses, working with values-driven start-ups, award-winning SMEs, and multinational corporations on strategies for service excellence, leadership, and profitable growth. David’s passion is for purpose and creating an environment where everyone can succeed, through building teams that get things done, execute on their mission with passion, deliver exceptional service and really make a difference. ARTWORK CREDIT Penny Roberts - https://www.instagram.com/penpennypencils CONTACT METHODS LinkedIn - https://www.linkedin.com/in/david-roberts-nu-heat Facebook - https://www.facebook.com/DavidRobertsPeopleWithPurpose David’s Facebook - https://www.facebook.com/dave.roberts.5076798 Instagram - https://www.instagram.com/davidcroberts_ Email - [email protected]
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54:35
The 7 Things You Need For a Business To Scale Without You
In this episode, David shares the 7 things you need to do to have a business that is going to scale without you being there. This approach also solves the 3 main problems that most businesses have. You just have to follow it to end up with a business that has the right beliefs, the right patterns of behaviours and the right skills, which means that you're able to work through the fundamental business challenges. David helps owners and leaders to build their business without having to do it all themselves, so that they have a business that is ready to sell when they are ready. To build your business, so it is ready to sell, without the frustration and overwhelm, Download David's Free Guide '3 reasons you will never sell your business and how to fix it FAST! https://businessbreakthrough.live/3reasons/3-reasons KEY TAKEAWAYS Knowing your why, your purpose, and what your business is there to achieve. Even if you love your business and love being there you should still build it in a way that ensures it can thrive even if you can´t be there. A business that relies on one person being there is weak because if anything happens to that person the business can easily collapse. Everyone´s lives evolve. Even someone who is a workaholic can end up not wanting to spend every hour working on their business. Work on your presence, and on how you show up. It has a huge impact on how effective a leader you can be. Get your proposition right. Package your product or service to appeal to and tempt more buyers. Prioritise effectively. Driving momentum is vital. David provides several practical ways to do that. If everything is focused on immediate-term, short-term income you won't be building any equity value in the business. BEST MOMENTS “Many business owners are feeling trapped in their businesses.” “If things get too hard, the business owner potentially just gets frustrated because… things don't really move forward.” “You've got to have a clear plan for your business that's easy to understand.” “Having a mechanism for driving progress in the business that doesn't rely on you being the decision maker all of the time, is a crucial ingredient.” ABOUT THE HOST David Roberts is a highly regarded CEO, mentor, and investor with 30 years of experience across multiple sectors. As an intrapreneur and entrepreneur, David has bought, grown, started and sold several businesses, working with values-driven start-ups, award-winning SMEs, and multinational corporations on strategies for service excellence, leadership, and profitable growth. David’s passion is for purpose and creating an environment where everyone can succeed, through building teams that get things done, execute on their mission with passion, deliver exceptional service and really make a difference. ARTWORK CREDIT Penny Roberts - https://www.instagram.com/penpennypencils CONTACT METHODS LinkedIn - https://www.linkedin.com/in/david-roberts-nu-heat Facebook - https://www.facebook.com/DavidRobertsPeopleWithPurpose David’s Facebook - https://www.facebook.com/dave.roberts.5076798 Instagram - https://www.instagram.com/davidcroberts_ Email - [email protected]
Imagine a world where more people can just get their purpose out of them, into a plan and then actually make it happen. What a world that would be - People everywhere finding meaning and harnessing that to bring inspiration and energy to each and every day, changing lives for the better. But no- one ever achieved anything on their own - we all have something unique to bring and that means we all have to play our part - if we want to go far we have to go together and lead or serve towards a vision of the world we want to see. Everyone has a story to tell and this show is where these stories come to life.
ABOUT THE HOST
David Roberts is a highly regarded CEO, mentor and investor with 30 years experience across multiple sectors. As an intrapreneur and entrepreneur David has bought, grown, started and sold several businesses, working with values driven start ups, award winning SME’s and multi-national corporations on strategies for service excellence, leadership and profitable growth. David’s passion is for purpose and creating an environment where everyone can succeed, through building teams that get things done, execute on their mission with passion, deliver exceptional service and really make a difference.
CONTACT METHOD
https://www.linkedin.com/in/david-roberts-nu-heat/https://www.facebook.com/DavidRobertsPeopleWithPurposehttps://www.instagram.com/davidcroberts_/https://www.clubhouse.com/@davidcroberts?
UK