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The Coaching Crowd® Podcast with Jo Wheatley & Zoe Hawkins

Jo Wheatley and Zoe Hawkins
The Coaching Crowd® Podcast with Jo Wheatley & Zoe Hawkins
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  • Complexities of Team Coaching
    FREE ACCESS to Introduction to Group and Team Coaching: https://www.igcompany.co.uk/gtcnow Why is team coaching often messier, harder and more rewarding than we expect? In this episode, we dive into one of the most nuanced areas of our work: team coaching. If you've ever been asked to work with a team after coaching an individual, perhaps a senior leader, you may have felt that wave of uncertainty: Can I do this? What do I need to know? Am I ready? We’ve been there too. Team coaching is richly rewarding, but it’s also layered, unpredictable, and deeply human. Through this conversation, we unpack many of the real-world complexities you’ll encounter when stepping into this space to show you just how powerful and transformative this work can be. We talk about: Team coaching starts early: success depends on pre-contracting, stakeholder conversations, and clear groundwork before any workshops begin. The team leader’s presence is complex: they may influence or disrupt dynamics; sometimes they lead, other times they step back too far. Nested systems within teams matter: old rivalries, power imbalances, and “ghosts of past managers” can quietly shape the group dynamic. Emotional realities are unavoidable: burnout, reluctance, and anxiety about visibility are common and need sensitive handling. The coach must stay present and neutral: it’s easy to be pulled into the team’s dynamics, but observation without judgement is key. Beware the pull of belonging: coaches can be tempted to become “one of the team,” especially if they miss team environments from past roles, but boundaries are crucial. We wrap up by reminding ourselves (and you) that team coaching is perfectly messy. There’s no tidy formula, but with curiosity, courage, and structure, it becomes one of the most impactful forms of coaching there is. If you’re curious about stepping into this work, we invite you to access our free introduction to group and team coaching course. Whether you’re a coach, a team leader, or someone wanting to navigate team dynamics with more skill and confidence, this is a great place to begin. Key Lessons Learnt: Team coaching starts before the coaching begins. Pre-contracting and alignment conversations are critical. Nested systems matter. Power dynamics, past relationships, and unspoken tensions affect everything. Psychological safety isn’t guaranteed. It must be created, respected, and nurtured. You are not a team member. As a coach, your role is to observe the system without being absorbed into it. It’s okay to feel uncertain. Team coaching is messy by nature, embrace the ambiguity. Timestamps: 00:30 – The reality of being asked to coach a team 01:56 – When the team leader is part of the coaching 03:22 – Nested relationships and power dynamics 05:16 – Creating psychological safety and trust 06:40 – Contracting with the whole team vs. individuals 08:09 – When team members aren’t fully invested 10:19 – Blurred team boundaries and who should be in the room 11:45 – The “ghosts” of past leaders and emotional baggage 13:37 – What to do when someone questions your method 14:35 – Anxiety, exposure, and resistance in team coaching 16:29 – Managing your own bias as the coach 17:53 – The danger of “falling in love” with the team 19:28 – Supervision and support in navigating complexity 20:54 – There’s no one way: team coaching is perfectly messy 21:24 – Free access to the introductory module Keywords: team coaching, complexities of team coaching, coaching team dynamics, psychological safety in teams, coaching resistant teams, coaching team leaders, nested systems in teams, coaching in matrix organisations, team coaching training, group coaching for leaders, how to coach a team, free team coaching course, Links: Free Intro Course: https://www.igcompany.co.uk/gtcnow Main Website: https://www.igcompany.co.uk  
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  • Free Access to Introduction to Group and Team Coaching
    Is group and team coaching the key to unlocking systemic change? In this episode, we explore one of the most common questions we hear from fellow coaches: “How do I actually get started with group and team coaching?” The truth is, stepping into this world can feel daunting, especially if your experience has mostly been in one-to-one sessions. That’s why we’re so excited to offer something a bit special, free access to our Introduction to Group and Team Coaching course. This isn’t a taster or a teaser, it’s the REAL THING. We’re giving you full access to a high-quality, structured programme that’s helped hundreds of coaches begin their journey into group and team work. It’s our way of removing some of the barriers that hold brilliant coaches back, whether it’s cost, confidence, or just not knowing where to start. As we reflect on our own journeys, we remember what it felt like to be curious about group coaching but unsure whether we were “ready” or “qualified enough.” That’s why this course doesn’t just give you tools and techniques, it helps shift your coaching mindset so you can see what’s already possible with the skills you have right now. Inside the course, you’ll find a blend of short videos, live sessions, and practical exercises to help you understand group dynamics and feel confident facilitating real conversations in a group or team environment. Whether you’re a newer coach or you’ve been coaching for years, this free coaching resource will give you a clear path forward. We also share stories from coaches who’ve taken this very step. Some have gone on to work with corporate teams, while others have created their own group programmes or supported community organisations. There’s no single way to do this, and that’s the beauty of it. Once you see how versatile and impactful group coaching can be, your imagination will do the rest. Offering this programme at no cost is something we feel strongly about. The coaching industry needs more confident, skilled group and team coaches – and this is our way of contributing to that. If you’ve been sitting on the fence, we hope this is the nudge you need. You can join the course right now, for free, using the link below. We can’t wait to see what you do with it. Sign up here: https://www.igcompany.co.uk/gtcnow Key Lessons Learnt: 1.      Group coaching is more accessible than you think. Your existing 1:1 skills are highly transferable. 2.      Mindset is everything. Most coaches already have what it takes, but fear or self-doubt can get in the way. 3.      Having a solid introduction matters. Structured learning builds confidence and opens new opportunities. 4.      You don't have to go it alone. Community and support make all the difference when stepping into new coaching territory. 5.      Free doesn’t mean less valuable. This introductory course is full of depth, insight, and practical tools. Timestamps: ·        00:55 – Why we’re offering free access now ·        02:43 – The power and potential of group coaching ·        06:50 – What’s inside the free introduction course ·        10:02 – Addressing mindset blocks and imposter syndrome ·        12:40 – Real stories from coaches who’ve done the work ·        15:30 – How to access the free course and what’s next Keywords: free introduction to group coaching, team coaching course, how to start group coaching, coaching mindset, coaching programme for beginners, group coaching for new coaches, team coaching training, coaching course UK, free coaching resources, how to lead a group coaching session, Links: Sign up here: https://www.igcompany.co.uk/gtcnow Take the Coaching Course Quiz: www.mycoachingcourse.com COACHING TRAINING LEVEL 5 https://www.igcompany.co.uk/l5-diploma COACHING TRAINING LEVEL 7 https://www.igcompany.co.uk/l7-diploma Purchase our bestselling book ”Deciding to Coach”: https://amzn.to/3UvUe9r Join The Coaching Crowd Community on Facebook https://www.facebook.com/groups/TheCoachingCrowd/ In Good Company (UK) https://www.igcompany.co.uk/ Check out our YouTube Channel https://bit.ly/378rY9a
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  • How to Coach Uncertainty
    What if embracing uncertainty was the key to unlocking your client’s greatest growth In today’s episode, we explore a topic that touches all of us, uncertainty. It’s a word we hear often in coaching sessions, whether it’s said outright or disguised in phrases like “I don’t know”, “I’m not sure”, or “I feel stuck.” We recorded this episode because uncertainty seems to be everywhere; globally, personally, professionally. As coaches, it’s our job to help clients sit with it, understand it, and grow through it. We began with the idea that uncertainty is not a single emotion but a cluster of emotions; fear, anxiety, sadness, even frustration. As coaches, we’ve learnt that uncertainty often shows up when clients face a decision they don’t feel equipped to make not because the options are unclear, but because the emotional load of making a choice is too heavy. Clients don’t just want a solution, they want clarity, safety, and a way to process the messiness of what’s going on. And we unpacked how coaching conversations can become a safe space where the client reconnects with what they do know; values, beliefs, and what they’re sure they don’t want so they can start building from there. Sometimes that clarity starts with the simplest of things: “I know I don’t want this job anymore.” That statement alone can become a foundation, a piece of scaffolding that helps the client begin to navigate what’s next. We also reflected on our own uncertainty as coaches, not knowing where a session will lead, how to hold silence, and how to support clients without providing answers. It’s in these moments that coaching maturity is revealed through our ability to sit with the unknown and stay grounded in presence. Ultimately, this episode is a deep dive into what it means to be human in uncertain times, and how coaches can support clients through those spaces; not by solving uncertainty, but by helping them develop the emotional capacity to be in it. If today’s conversation has sparked reflection about how you hold uncertainty for yourself or your clients, come and explore our Emotions Coaching Practitioner Programme. It’s where we go deeper into the emotional foundations of coaching and support you to grow your confidence in even the most uncertain coaching conversations www.igcompany.co.uk/emotionscoaching Key Lessons Learnt: Uncertainty is a layered emotional experience, often masking feelings like fear, sadness, frustration, or self-doubt. Coaching uncertainty means working with both emotion and decision-making; helping clients find clarity, even if just about what they don’t want. Creating scaffolding from what clients do know gives them something to stand on in the fog. Self-trust is central exploring the client’s relationship to trust, doubt, and belief unlocks agency. Uncertainty often reveals underlying identity shifts or life transitions, and coaching provides a powerful space for processing them. Coaches must also embrace uncertainty, sitting in silence, letting go of “having a plan,” and allowing the unknown to unfold naturally. Client language reveals discomfort with uncertainty, especially when they seek excessive reassurance or avoid decision-making. 5 Coaching Questions for Coaching Uncertainty: What does uncertainty feel like for you in this moment? What do you know for sure right now, no matter how small? Where in your life do you most crave certainty, and why? What strengths or past experiences remind you that you’ve handled uncertainty before? What would trusting yourself look like in this situation? Timestamps: 00:00 – 02:00 – Why we’re talking about uncertainty 02:01 – 05:30 – What is uncertainty and how do clients express it? 05:31 – 08:45 – Emotional foundations: Fear, sadness, anxiety, and powerlessness 08:46 – 12:20 – Exploring decision-making when everything feels unclear 12:21 – 15:35 – Creating “scaffolding” from what clients do know 15:36 – 19:00 – Holding uncertainty in the coaching relationship itself 19:01 – 22:40 – Signs of discomfort with uncertainty in everyday client language 22:41 – 26:00 – Self-trust, strengths and belief work to support navigation 26:01 – 29:45 – Identity, values and uncertainty through life transitions 29:46 – 33:00 – Capacity, wellbeing and when uncertainty signals burnout 33:01 – 36:10 – Coach maturity and your relationship with uncertainty 36:11 – End – Final reflections and next steps Keywords: Coaching through uncertainty, How to coach clients facing uncertainty, Coaching emotional decision-making, Helping clients trust themselves, Coaching tools for uncertain times, Self-trust in coaching, Coaching transitions and change, Working with client doubt, Coaching when outcomes are unclear, Coaching for clarity and confidence,   Links: Take the Coaching Course Quiz: www.mycoachingcourse.com COACHING TRAINING LEVEL 5 https://www.igcompany.co.uk/l5-diploma COACHING TRAINING LEVEL 7 https://www.igcompany.co.uk/l7-diploma Purchase our bestselling book ”Deciding to Coach”: https://amzn.to/3UvUe9r Join The Coaching Crowd Community on Facebook https://www.facebook.com/groups/TheCoachingCrowd/ In Good Company (UK) https://www.igcompany.co.uk/ Check out our YouTube Channel https://bit.ly/378rY9a
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  • Parenting and Coaching
    Have you ever wondered how coaching tools could completely transform the way you parent? This episode is an honest look at the realities of parenting, the guilt we carry, the mistakes we make, and the tools coaching gives us to navigate it all. We're not perfect parents, and we’re not trying to be. But through coaching, we’ve found more compassion for ourselves, more connection with our children, and more courage to parent in alignment with who we are. As coaches and as parents, we often find ourselves reflecting on how deeply intertwined those two identities have become. In this episode, we explore how coaching has shaped the way we parent, and how those tools have helped us not only survive the hard days, but show up more consciously, compassionately, and confidently for our children. We dive into how self-awareness, developed through coaching, allows us to notice our triggers, pause before reacting, and respond in ways that align with our values rather than our overwhelm. we shared stories of bedtime meltdowns and spaghetti bolognese disasters, and how coaching has taught me to stop, breathe, and ask myself: What’s really going on for me in this moment? We talked about how coaching allows us to support our children in developing emotional literacy, self-awareness, and resilience. Rather than jumping in to fix things when our children face challenges at school or with friends, we’re now more likely to ask thoughtful questions, ones that invite them to explore their feelings, make decisions, and develop their own solutions. We also explored the value of affirmations and belief work with our kids, how just shifting internal messaging from “I can’t do this” to “I can do this” has helped our children succeed in big and small ways, like learning to ride a bike or preparing for cross country races. If today’s episode resonated with you and you’re curious about how coaching could support your own parenting journey, take our free quiz to find out which coaching course is the right fit for you:www.mycoachingcourse.com   Timestamps 00:00 – 02:30 – Why we’re talking about parenting on the podcast for the first time 02:31 – 05:15 – Reacting vs. Responding: Managing triggers through coaching 05:16 – 08:40 – The power of being a role model and articulating emotions 08:41 – 11:10 – The role of questions vs. solutions in parenting 11:11 – 13:58 – Bike riding, belief-shifting, and building resilience 13:59 – 16:45 – Emotional literacy and supporting our children’s self-expression 16:46 – 20:30 – Why self-care isn’t selfish and overcoming parental guilt 20:31 – 24:10 – How values-based coaching influences family life 24:11 – 26:00 – Justice, identity, and raising value-led children 26:01 – 29:15 – Coaching helps parents go from confusion to clarity 29:16 – 32:20 – Embracing imperfection and the gift of coaching in parenting 32:21 – End – Final reflections and how to get started with your coaching journey   Key Lessons: Coaching develops emotional regulation: It gives parents the tools to pause, reflect, and respond rather than react from stress or exhaustion. Kids don’t need fixing, they need listening: Coaching encourages curiosity and open questions that help children work through problems and feelings. Beliefs shape behaviour: Teaching kids to reframe limiting beliefs into empowering ones builds confidence and resilience. Modelling matters: The way we treat ourselves teaches our children how to care for their own wellbeing. Values drive connection: Naming and living family values helps children understand their emotions and actions. Self-care is not selfish: Looking after ourselves enables us to show up as the kind of parent we want to be. Coaching tools benefit the whole family: From affirmations to emotional check-ins, these techniques promote stronger, healthier relationships.   Keywords: Coaching and parenting, How coaching helps parents, Coaching tools for mums and dads, Emotional regulation for parents, Belief work with children, Parent coaching techniques, Family values and emotional literacy, Coaching for self-care, How to parent without guilt, Mindful parenting through coaching,   Links: Take the Coaching Course Quiz: www.mycoachingcourse.com COACHING TRAINING LEVEL 5 https://www.igcompany.co.uk/l5-diploma COACHING TRAINING LEVEL 7 https://www.igcompany.co.uk/l7-diploma Purchase our bestselling book ”Deciding to Coach”: https://amzn.to/3UvUe9r Join The Coaching Crowd Community on Facebook https://www.facebook.com/groups/TheCoachingCrowd/ In Good Company (UK) https://www.igcompany.co.uk/ Check out our YouTube Channel https://bit.ly/378rY9a
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  • 189 10 Essential Coaching Skills
    What does it take to truly transform conversations and empower clients as a coach? In this episode we unpack the essential coaching skills that every great coach should cultivate. These aren’t the conventional techniques you’ll find in a competency framework; they’re the often-overlooked yet powerful capabilities that create truly impactful and transformative coaching experiences. Join us as we share insights and personal reflections from our own coaching journeys, exploring both the obvious and under-the-radar skills that can elevate your coaching practice. As we kick off the conversation, we reflect on what makes the art of coaching so unique. One of the first skills we explore is attunement and loving presence—the ability to tune into a client’s energy, emotions, and worldview. This skill allows coaches to create a safe, intimate space where clients can open up, share their vulnerabilities, and feel fully seen. We recount how, over time, we’ve learned to attune to the “energy field” of our clients, connecting with their inner worlds in deeply meaningful ways. Next, we delve into pattern spotting, a skill that extends beyond just noticing what clients say in the moment. It’s about drawing connections across multiple conversations and identifying themes that clients themselves may not yet recognise. We share how this skill enhances self-awareness and helps clients unlock breakthroughs. Time management comes into focus as we discuss its role in maintaining session boundaries and ensuring clients derive maximum value. It’s a practical yet essential skill—one that’s vital for closing sessions effectively while allowing both coach and client to leave the coaching “bubble” ready to engage with the wider world. From there, we explore cultural awareness and the importance of understanding the systemic challenges and diverse lived experiences our clients may face. We reflect on our own growth and commitment to educating ourselves, creating inclusive spaces, and embracing the complexities of coaching within a multicultural landscape. We also dive into creativity and agility, sharing how “dancing in the moment” helps us respond to clients’ needs without rigidly adhering to structures or models. This is complemented by our exploration of keeping ego in check, reminding ourselves as coaches to stay client-centred and avoid the temptation to impose our own agendas. Towards the end of the episode, we discuss two transformative skills: lifelong learning and courage. We share how embracing a learner’s mindset keeps us open to growth, while courage allows us to navigate the often vulnerable space of coaching conversations with authenticity and boldness. Throughout the episode, we reflect on our personal experiences and offer practical insights that you can apply to your own coaching practice. Whether you’re just starting out or looking to deepen your skills, we hope this episode provides inspiration and guidance on your journey as a coach.   10 Essential Coaching Skills: Attunement & Loving Presence Pattern Spotting Time Management Boundary Setting Cultural Awareness Creativity & Agility Keeping Ego in Check Business Acumen Lifelong Learning Courage   Timestamps 00:00: Introduction 02:15: Skill 1 - Attunement 09:45: Skill 2 - Pattern Spotting 15:30: Skill 3 - Time Management 22:00: Skill 4 - Boundary Setting 27:40: Skill 5 - Cultural Awareness 33:10: Skill 6 - Creativity 38:25: Skill 7 - Keeping Ego in Check 45:00: Skill 8 - Business Acumen 50:20: Skill 9 - Lifelong Learning 56:40: Skill 10 - Courage   Keywords: Essential coaching skills, Coaching attunement, Pattern spotting in coaching, Coaching time management, Setting boundaries as a coach, Cultural awareness in coaching, Coaching creativity and agility, Keeping ego in check coaching, Business skills for coaches, Lifelong learning for coaches, Coaching courage, Breakthrough coaching conversations, Coaching competency frameworks, Coaching CPD programs, Becoming a great coach, Links: Take the Coaching Course Quiz: www.mycoachingcourse.com COACHING TRAINING LEVEL 5 https://www.igcompany.co.uk/l5-diploma COACHING TRAINING LEVEL 7 https://www.igcompany.co.uk/l7-diploma Purchase our bestselling book ”Deciding to Coach”: https://amzn.to/3UvUe9r Join The Coaching Crowd Community on Facebook https://www.facebook.com/groups/TheCoachingCrowd/ In Good Company (UK) https://www.igcompany.co.uk/ Check out our YouTube Channel https://bit.ly/378rY9a  
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About The Coaching Crowd® Podcast with Jo Wheatley & Zoe Hawkins

The Coaching Crowd® Podcast is a weekly podcast for compassionate, courageous leaders, HR professionals and high achievers who are passionate about helping others to find alignment in their lives through coaching, and who are thinking of training and developing as a coach. Hosted by Zoe Hawkins and Jo Wheatley, Founders of Global Coaching Training Company “In Good Company” (https://www.igcompany.co.uk). Zoe and Jo are Master Accredited, Award Winning and Multi Award Nominated coaches, coach trainers and coach supervisors. They are authors of the best selling book ‘Deciding to Coach: The Mindset & Business Strategy For Aspiring Coaches’. Each episode focuses on a different element of what it is to be a coach and you’ll listen in as Zoe and Jo discuss the topic through different lenses. You’ll discover practical tools and resources you need to support your coaching as you learn all about becoming a qualified and certified coach. This podcast is a go-to resource for learning more about coaching and the mindset needed to be a world class coach. You’ll learn how to enable clients to truly know who they are, what their hearts call for and how to understand their values, beliefs and unconscious needs. Coaching goes beyond professional success and personal fulfilment and focuses on supporting everyday mental health. As you learn more about coaching, you learn to coach yourself. You are In Good Company with The Coaching Crowd®. In Good Company offers accredited coaching qualifications for individuals and organisations around the world, as well as ground breaking accredited CPD for coaches such as the trade marked Emotions Coaching Practitioner Training. You can join our courses and learn more about our communities here www.igcompany.co.uk and take our free quiz to find out which coaching course is right for you www.mycoachingcourse.com.
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