Business Class

How do you take a business from an idea to a brand stocked internationally, with thousands of customers and a growing team?
This week on Business Class, Vicky sits down with Suzanne Cooper, founder of Glowwa, for an incredibly honest conversation about what really happens when your business starts to grow.
Suzanne shares the journey behind building her supplement brand, from creating the idea after struggling with her own hair and skin concerns to developing a product, launching the business and scaling it far beyond those early days.
But this episode isn't just about the success.
They talk about the pressure that comes with growth, building and managing a bigger team, stepping outside of your comfort zone, comparing yourself to other people and navigating the parts of business that don't always look as glamorous from the outside.
If you're in the middle of building something, dreaming of scaling or wondering whether success actually makes business easier, this is a refreshingly honest conversation you won't want to miss.
Follow Business Class for more honest conversations with the people behind brilliant businesses. Sharing the ups, the downs and everything in between.
Send us Fan Mail
Produced by TAEPodcast www.taepodcast.co.uk

What does it actually look like to build a business from scratch?
In this solo episode of Business Class, Vicky takes you through the real story of building her business from the very beginning starting in 2021 charging just £100 a month for social media management, to building a team, landing huge clients, going viral, growing her personal brand to 250,000+ followers and becoming a professional speaker.
But this isn't a highlight reel.
Vicky talks honestly about the mistakes, difficult clients, lack of boundaries, hiring and firing, burnout, business growth, money, friendship breakdowns, legal issues and the realities of managing a growing team.
She shares what she learned at each stage of the journey, what she would do differently now, and why success isn't always as straightforward as it looks from the outside.
If you're starting a business, growing a team, freelancing, building a personal brand or simply feeling like you're nowhere near where you "should" be yet, this one's for you.
Because five years can change everything.
🎧 Listen now and follow Business Class for more honest conversations about business, money, ambition and everything in between.
Send us Fan Mail
Produced by TAEPodcast www.taepodcast.co.uk

What does it really take to build a successful career and how do you know when it's time to make a change?
In this episode of Business Class, Vicky is joined by Isobelle Panton, career strategist, speaker, content creator and commercial lead at The Overlap, where she works alongside Gary Neville.
Isobelle has built an incredible career across sales, commercial leadership and business, while also growing an online community of more than 200,000 people through her honest, straight-talking career advice. 
Vicky and Isobelle get into the realities of career progression, leadership, networking, personal branding, goal setting and finding work that actually aligns with your purpose.
They also have a very honest conversation about motherhood, ambition and balancing a successful career with having a life outside of work.
Isabel shares how her early experiences — from working in a shoe shop and even working as a stable hand in exchange for riding lessons — shaped the person and professional she became. She also talks about working incredibly hard early in her career, moving between industries and learning the importance of backing yourself. 
In this episode, Vicky and Isabel discuss:
• Career progression and how to move forward in your career
• Leadership and managing people
• Finding your purpose at work
• The importance of networking and building relationships
• Personal branding and becoming known for what you do
• Goal setting and ambition
• Backing yourself and taking opportunities
• Navigating different industries and career changes
• Motherhood and career ambition
• Work-life balance
• The pressure to constantly achieve
• Lessons from early career mistakes
• Building a personal brand alongside your career
• How to create opportunities for yourself
If you're building your career, considering a career change, stepping into leadership, growing your personal brand or simply questioning what you actually want from work, this is an episode you'll want to listen to.
🎧 Listen to Business Class now.
Send us Fan Mail
Produced by TAEPodcast www.taepodcast.co.uk

What happens when your dream client turns into a nightmare? In this solo episode of Business Class, Vicky Owens dives into the anonymous client, customer and business horror stories that prove one thing: if you own a business, at some point, something will go spectacularly wrong.
From difficult clients and unpaid invoices to legal disputes, employee theft, shoplifting, dodgy collaborations and some truly unbelievable customer behaviour, this episode is packed with the kind of business stories that will make you laugh, cringe and probably check your contracts twice.
Vicky also shares some of her own experiences, including dealing with difficult clients, being burned by people she trusted and the importance of keeping a paper trail in business.
Plus, she discusses some seriously worrying business scams, including an entrepreneur who lost over £20,000 after scammers impersonated a supplier, how AI-generated images are being used to fake damaged products, and why changing bank details should always be verified directly.
In this episode:
• Anonymous client and customer horror stories
• How to deal with difficult clients
• Business scams and supplier fraud
• Losing £20,000 to a sophisticated scam
• Why business owners need strong cybersecurity
• Legal disputes and the importance of contracts
• Keeping evidence and paper trails in business
• Employee theft and broken trust
• Shoplifting and protecting a retail business
• AI-generated images and fake product damage claims
• The problems with “collaboration” and working for free
• Crazy customer complaints and unrealistic expectations
• Why Google reviews can tell you more than website testimonials
• Setting boundaries with clients and customers
• Knowing when to slow down and say no in business
And, of course, there are some stories that are so ridiculous you genuinely have to question whether they're real — including the customer who claimed she could detect dairy in coffee “by the energy” and left a one-star review because the coffee's aura was disappointing.
If you're a business owner, freelancer, entrepreneur, creator or anyone who works with clients or customers, this episode will probably feel far too relatable.
🎧 Listen to Business Class for honest conversations about entrepreneurship, running a business, growing a personal brand, business mistakes, mindset, success and everything in between.
Send us Fan Mail
Produced by TAEPodcast www.taepodcast.co.uk

In this episode of Business Class, Vicky Owens sits down with Giselle Boxer, founder of East Healing, the award-winning wellness brand that's become one of the UK's fastest-growing holistic businesses, selling a product every few minutes and making history on Dragon's Den by receiving six offers from the Dragons.
Giselle shares the incredible story behind East Healing, how severe burnout changed the direction of her life, and why protecting your nervous system is one of the biggest competitive advantages any entrepreneur can have.
You'll also hear practical techniques that business owners can implement immediately to reduce stress, improve focus, and create long-term sustainable success—without sacrificing your wellbeing.
Whether you're an entrepreneur, freelancer, creative or small business owner, this conversation is packed with practical advice on balancing ambition with health.
In this episode we discuss:
• Giselle Boxer's journey from burnout to building East Healing
• What really happened behind the scenes on Dragon's Den
• The importance of nervous system regulation for entrepreneurs
• Simple daily wellness habits that actually work
• Managing stress whilst growing a successful business
• Avoiding burnout without slowing your business growth
• Building a purpose-led brand
• Sustainable success and entrepreneurship
If you enjoyed this episode, don't forget to follow Business Class, leave a review and share it with another entrepreneur who needs to hear it.
Send us Fan Mail
Produced by TAEPodcast www.taepodcast.co.uk