In this episode of Frequency, hosts Chuck Gose and Jenni Field kick things off with a discussion about whether you can call a podcast a ‘pod’ and the songs of summer according to Spotify!
Join this discussion where Chuck challenges the approach suggested by Harvard Business Review (HBR) on how to achieve DEI goals without DEI programs. The conversation stays with HBR as they look at how busy people find joy and the role of the organization in creating it for employees.
After a sneak preview from Ipsos Karian and Box into the latest UK IC Index, they discuss the findings as well as some other research into our need for digital silence in a world full of distraction and digital noise.
Links and articles mentioned in this episode
Achieve DEI goals without DEI programmes
How the busiest people find joy
‘Always on’ culture is harming productivity, so workers are demanding ‘digital silence’ to get on with tasks
IC Index 2025: A closer look
🎶 Theme music for Frequency is “Blessed Be the Weary," produced by Poet Ali. You can find the track on Spotify, Apple Music, and wherever you stream music. We're grateful to Poet for setting the tone with his powerful, reflective sound.
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46:34
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46:34
Positivity, Pressure & Professional Milestones
In this episode, Chuck Gose and Jenni Field discuss the pervasive negativity on platforms like LinkedIn, challenging the narrative and advocating for a more positive approach - the challenge is on!
They explore recent leadership accountability trends, particularly in light of whistleblower reports at Nestle, and examine the shifting dynamics in workplace structures, including the thinning of middle management and the impact on employee direction and engagement.
The conversation also delves into the complexities of workplace culture and the impact of working from home - what do leaders need to focus on to get it right? Is it more about supportiveness and transparency? And when it comes to supporting employees, what is the role of the manager when it comes to mental health and wellbeing? The pair offer advice to help managers trying to get this right.
Links and articles mentioned in this episode
Nestlé CEO fired
Korn Ferry Workforce 2025 report
Does WFH kill company culture?
Spring Health × Forrester — Mental Health “Benefits Gap”
🎶 Theme music for Frequency is “Blessed Be the Weary," produced by Poet Ali. You can find the track on Spotify, Apple Music, and wherever you stream music. We're grateful to Poet for setting the tone with his powerful, reflective sound.
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34:47
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34:47
Books, Brands & Building Connections
In this episode, Chuck Gose and Jenni Field share their personal recommended reading for communicators - all 10 are listed below.
They discuss the dynamics of employee relations and unions, how that differs in the UK and USA and what you can do to improve relationships if they are tough. They discuss the importance of leadership visibility and what a lack of it leads to before delving into the effectiveness of video in internal communications.
After Jenni finished reading Gallup's 'Culture Shock,' the pair discuss some of the data from the book and what that means for professionals working in HR and communications.
Links and articles mentioned in this episode:
Tube staff to strike over pay and work conditions
How Opendoor’s CEO resignation underscores the power of visibility
Can we have a healthy discussion (debate?) about video for internal comms?
Recommended reading:
Soundtracks - Jon Acuff
Art of Gathering - Priya Parker
Checklist Manifesto - Atul Gawande
Playful Rebellion - Gary Ware
Digital Body Language - Erica Dhawan
Busy: how to thrive in a world of too much - Tony Crabbe
Drive: the surprising truth about what motivates us - Daniel Pink
Unleashed: The Unapologetic Leader’s Guide to Empowering Everyone Around You - Frances Frei and Anne Morriss
Remote not Distant - Gustavo Razzetti
Leading with cultural intelligence - David Livermore
🎶 Theme music for Frequency is “Blessed Be the Weary," produced by Poet Ali. You can find the track on Spotify, Apple Music, and wherever you stream music. We're grateful to Poet for setting the tone with his powerful, reflective sound.
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41:48
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41:48
Reporting, Resilience & Remote Realities
The discussion about working remotely, away from offices and the current trend to return to office (RTO) is still rumbling on and in this week’s episode, Chuck Gose and Jenni Field dive back into the conversation about the reasons behind the call back to the cubicle.
The themes this week focus in on some recent AI stories: The memo from Duolingo CEO stating it’s going “AI-first”, a recent MIT report that shows corporate AI pilots are already failing to deliver results and a real watch out for leaders and comms professionals about data poisoning.
The conversation wraps up with the age old debate about where the internal communication function should report to in organisations - spoiler, it doesn’t matter.
Links and articles behind the conversation this week
Duolingo clarifies “AI-first” memo
The hidden risk: AI data poisoning
MIT: 95% of generative AI pilots failing
Remote work wins despite executive obsession with offices
Where should internal comms report?
🎶 Theme music for Frequency is “Blessed Be the Weary," produced by Poet Ali. You can find the track on Spotify, Apple Music, and wherever you stream music. We're grateful to Poet for setting the tone with his powerful, reflective sound.
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41:39
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41:39
Streamlining, Strategy and Staying Focused
In this episode of Frequency, Jenni Field and Chuck Gose discuss the impact of attention spans on employee engagement, and the evolving role of internal communications in a changing work environment.
They are asking questions about the role of internal comms in a world where leaders are being more open about the fact work is work and Gen z are ok with these boundaries - what does this mean for the employee engagement agenda?
They bring in some advice to help with all employee meetings to help sift from content agendas to outcome agendas and they discuss the remit of internal comms as organisations explore streamlining communication to create more efficient workplaces.
Links and articles that inspired this episode
It’s Time to Streamline How We Communicate at Work
The attention apocalypse
Revolutionize Your Company Meetings: A Case Study on How Launch Darkly Improved Communication and Engagement
What is the role of internal comms in the new era of work?
🎶 Theme music for Frequency is “Blessed Be the Weary," produced by Poet Ali. You can find the track on Spotify, Apple Music, and wherever you stream music. We're grateful to Poet for setting the tone with his powerful, reflective sound.
Frequency is where internal comms, HR, leadership and employee experience come together with lively conversation, expert insights, and plenty of friendly debate. Hosted by industry firestarters Chuck Gose and Jenni Field, this podcast tackles the big workplace challenges—from reaching frontline employees to shaping a strong company culture—all with a mix of sharp opinions, candid stories, and discussion.
Chuck and Jenni bring their unique perspectives and personalities to every episode, ensuring you get more than just the usually-tedious industry insights. Whether it’s sparking new ideas or challenging the status quo, Frequency is the conversation you didn’t know you needed.
Tune in for a weekly dose of everything you need to know about leadership, workplace culture and employee engagement.
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