Frequency

• Purpose, Profit & Proper Internal Comms

  In this episode, Chuck Gose and Jenni Field dig into the latest report into the value of internal communication. It’s a report authored by Jenni with Dr Kevin Ruck and published by the Internal Comms Research Hub. They go on to debate the role of HR inside organizations and tackle the big question of the purpose of workplaces in general. Middle managers are back on the agenda and this time discussing what we can learn from the history of the 1990’s reengineering approach. The episode wraps up with a discussion about a new report into female entrepreneurship and the systemic issues impacting women in the workplace.  Articles and reports in this episode: The value of internal comms  How HR took over British business and got in the way of actual work Bonfire of the middle managers Female Entrepreneurship Missing Women Report   🎶 Theme music for Frequency is “Blessed Be the Weary," produced by Poet Ali. You can find the track on Spotify, Apple Music, and wherever you stream music. We're grateful to Poet for setting the tone with his powerful, reflective sound.

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• Meetings, Microshifting & Managing Boundaries

  In this episode of Frequency, hosts Chuck Gose and Jenni Field delve into the complexities of workplace dynamics, focusing on the challenges of meetings, the benefits of in-person connections, and the emerging concept of ‘microshifting’ in work patterns.  They explore the integration of AI in the workplace, sharing the differences in how they both use AI every day in their work. They also discuss the impact of AI on comms specifically, after reports show 80% of a communicator's role can be replaced with the technology.  The episode wraps up with a discussion about the importance of setting boundaries with the phrase 'I don't', rather than ‘I can’t’, to foster a healthier work-life balance.    Articles mentioned in this episode: Microshifting ends the 9-5 How people actually use ChatGPT at work BCG’s take on GenAI productivity and cost in communications The two words you need to help you push back at work Find our more about Jenni’s Leaders Reboot     🎶 Theme music for Frequency is “Blessed Be the Weary," produced by Poet Ali. You can find the track on Spotify, Apple Music, and wherever you stream music. We're grateful to Poet for setting the tone with his powerful, reflective sound.

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• ROI, Recognition & Reaching Frontline Workers

  In this episode of Frequency, hosts Jenni Field and Chuck Gose reflect on their recent experiences in Nashville for the #Unite25 conference and discuss various topics related to internal communications, including the challenges of proving ROI, the shift from engagement to effectiveness, and the importance of communication for frontline workers. They delve into some recent research reports from Dewpoint Communications and Workvivo by Zoom and they explore the implications of being recognized as a 'best place to work' and the employee expectations that come with it. The conversation emphasizes the need for effective internal communication strategies that align with organizational goals and the importance of understanding employee experiences.   Links to articles mentioned in this episode: Internal Comms ROI Report | Workvivo Survey of 5,000+ Leaders The Big Shift - A Pivot from "Engaged" to "Effective" - Strategic Connecting the Frontline: Current Trends, Challenges, and Strategic Opportunities in Workforce Communication - a report from Dewpoint communications Do we really want to work in one of the top places to work?      🎶 Theme music for Frequency is “Blessed Be the Weary," produced by Poet Ali. You can find the track on Spotify, Apple Music, and wherever you stream music. We're grateful to Poet for setting the tone with his powerful, reflective sound.

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• Promotions, Post-Layoff & Presence Policies

  In this episode, Jenni and Chuck explore the controversial trend of 'quiet promotions,' the challenges of maintaining morale after layoffs, and the evolving expectations around hybrid work.    It turns out people are being asked to do more without the salary increase, but the pair question whether this is new.    The conversation also highlights insights from a senior internal communications roundtable Jenni hosted in London, emphasizing the need for deeper discussions at industry events and the vital role of senior leaders in turning up to industry events to help the more junior folks learn and grow.  Links to articles mentioned in this episode: Employers are dishing out quiet promotions: fancy new job roles without the title or pay—and experts say it ‘practically guarantees burnout’ How to Keep Teams on Track After Layoffs UK job ads are quietly tightening hybrid expectations What do senior comms leaders want from industry events? Email to find out more: [email protected]   🎶 Theme music for Frequency is “Blessed Be the Weary," produced by Poet Ali. You can find the track on Spotify, Apple Music, and wherever you stream music. We're grateful to Poet for setting the tone with his powerful, reflective sound.

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• Scope, Stress & Supporting Growth

  In this episode, Chuck Gose and Jenni Field discuss the evolving role of the chief communications officer and the extra demands being placed on them. They explore the declining interest in management roles among employees, the challenges faced by Gen Z in securing entry-level positions, and the importance of emotional regulation in response to workplace pressures.    They both reflect on their own careers, how they moved up the corporate ladder and the reality of jobs changing as technology evolves.   Links to articles mentioned in this episode:   Chief communications officers are absorbing more corporate functions, report says Fewer workers want to be managers Gen Z’s employability problem The over-reaction pandemic and what to do about it   Join Chuck and Jenni at their speaking events in October:   Unite25 in Nashville on October 7 and 8: Unite 25 | The #1 Employee Experience Conference Who owns employee experience? Chuck debates with Hebba Yousef online, hosted by Workvivo on October 9 : Who owns Employee Experience: Internal Comms or HR? Jenni’s online Quarterly Workplace Huddle, on October 14 https://redefiningcomms.com/huddle/  Jenni’s in person Leaders Reboot in London on October 21 https://redefiningcomms.com/leaders-reboot   🎶 Theme music for Frequency is “Blessed Be the Weary," produced by Poet Ali. You can find the track on Spotify, Apple Music, and wherever you stream music. We're grateful to Poet for setting the tone with his powerful, reflective sound.

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