Public Sector Podcast

• How to be Agile in Government Procurement: The Test and Buy Innovation - Mark Lenzner - Episode 144

  This episode features Mark Lenzner, Executive Director, ICT / Digital Sourcing, Digital.NSW, NSW Department of Customer Service, who explores how the Test and Buy Innovation model is transforming public sector procurement. Learn how agencies can adopt more agile, outcome-focused approaches to tackle community challenges—by prioritising the problem rather than prescribing the solution. From fostering procurement flexibility to unlocking access to a wider pool of tailored, innovative offerings, the discussion dives into strategies that drive better results in public service delivery. A must-listen for public sector leaders and innovators rethinking how government buys and builds. Mark Lenzner, Executive Director, ICT / Digital Sourcing, Digital.NSW, NSW Department of Customer Service.   For more great insights head to www.PublicSectorNetwork.co  

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• Customer-Obsessed Cyber Security - Joshua McKenzie - Epsode 143

  In this episode, we hear from Joshua McKenzie, Manager, Cyber Governance, Risk and Assurance, Parliament of NSW who explores how government service providers can strike the right balance between compliance, cost-effectiveness, and risk management—without compromising on safety or service delivery. Listeners will gain insights into prioritising tasks through a people-centric lens, applying threat-based risk strategies, and implementing practical, scalable approaches to achieve compliance. Whether you're in operations, policy, or cyber risk, this conversation offers actionable takeaways for building safer, more effective government services. Joshua McKenzie, Manager, Cyber Governance, Risk and Assurance, Parliament of NSW For more great insights head to www.PublicSectorNetwork.co  

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• OPOR by Design: Building Resilient and Trusted Health Systems - Jamey Martell - Episode 142

  In our latest episode, Jamey Martell, Senior Director, One Person One Record, Nova Scotia Health Authority, Dr. Julie Maranda, Chief Medical Information Officer, One Person One Record, Nova Scotia Health Authority highlight that as healthcare systems go digital, trust and security must be built in from the start. Our healthcare leaders from Nova Scotia Health and its OPOR (One Person One Record) share how they’re designing a unified, province-wide health record system that puts governance, privacy, and user needs at the centre. Find out how OPOR is embedding protections throughout system design, aligning clinical and technical teams, and safeguarding sensitive health data—while also building public trust in the future of digital care.   Jamey Martell, Senior Director, One Person One Record, Nova Scotia Health Authority, Dr. Julie Maranda, Chief Medical Information Officer, One Person One Record, Nova Scotia Health Authority For more great insights head to www.PublicSectorNetwork.co  

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• Practical Application of AI - How Do You Get the Right AI Tools, What Do These Look Like in Action, And How Do You Embed Them to Serve? - Nicholas Davis - Episode 141

  This episode, Nicholas Davis, Co-Director, UTS Human Technology Institute takes listeners on a deep dive into the transformative world of Artificial Intelligence and the essential guardrails needed to ensure its safe, ethical, and effective application. Drawing on global best practices, emerging domestic trends, and state-level strategies, the conversation explores how NSW and the broader Australian public sector can harness AI’s potential while maintaining public trust and navigating complex regulatory landscapes. From understanding the technology and building a clear strategy, to implementing governance frameworks and operationalising AI at scale, this episode unpacks every layer of the journey. Whether you're exploring use cases or managing risk, it offers a roadmap for safely accelerating AI adoption across government. Nicholas Davis, Co-Director, UTS Human Technology Institute   For more great insights head to www.PublicSectorNetwork.co    

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• The Future of Ontario: Digital Twins, Secure ID, and Citizen-Centric Innovation - Infrastructure Ontario - Episode 140

  The future of government is being rewritten—and it’s digital. In this insightful episode, we sit down with Aneesh Joshi and Omar Shabbir from Infrastructure Ontario (IO) to explore how cutting-edge technologies like Digital ID systems, AI, and Digital Twins are revolutionizing public services. From eliminating bureaucratic silos to creating seamless, citizen-centric experiences, Aneesh (Technology Advisory Lead) and Omar (Growth Practice Lead) break down: - Why Ontario needs a secure Digital ID—and how it could transform everything from healthcare to transit. - The game-changing potential of Digital Twins—virtual replicas of infrastructure that optimize urban planning, healthcare, and more. - Overcoming barriers to innovation in government—from privacy concerns to fostering cross-sector collaboration. - Lessons from global leaders and actionable steps for public-sector leaders to accelerate change. Whether you’re a policymaker, tech enthusiast, or simply curious about the future of government services, this conversation offers a bold vision for a smarter, faster, and more connected Ontario. Tune in and discover how emerging tech is turning bureaucracy into breakthroughs.   Aneesh Joshi and Omar Shabbir from Infrastructure Ontario.   For more great insights head to www.PublicSectorNetwork.co        

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