š§ Roleplay Time! 3 Common Work Calls in Perfect British English - How to Say āI Donāt Knowā Like a True Brit š¬š§ - 10 British Questions That Arenāt Looking for Answers - ā How to Speak Up in a Meeting (Without Sounding Pushy)
š Scenario 1: Confirming an Order Receptionist: "Good morning, Thames Supplies, this is Maria speaking." Caller:Ā "Hi Maria, itās Imogen from Hamilton Creative. Iām just calling to confirm our stationery order for next week." Receptionist:Ā "Of course ā let me just check that for youā¦ Yes, weāve got you down for delivery on Tuesday the 18th, before midday." Caller:Ā "Brilliant. And can I just double-check itās going to our Bishopsgate office?" Receptionist:Ā "Yes, thatās what Iāve got here. Is there anything else I can help with?" Caller:Ā "No, thatās all. Thanks very much ā appreciate your help!" Receptionist:Ā "My pleasure. Have a great day!" š¬Ā Useful phrases: "Iām just calling to confirm..." "Can I double-checkā¦" "Is there anything else I can help with?" Ā š Scenario 2: Chasing a Late Payment Caller: "Good afternoon, this is Zoe from AllPoints Marketing. Could I speak to someone in accounts, please?" Receptionist:Ā "Certainly ā one moment." (pause) Accounts:Ā "Hello, Janet speaking." Caller:Ā "Hi Janet, Iām just chasing up an invoice we sent over last month ā number 3945. It looks like paymentās still outstanding." Accounts:Ā "Let me bring that upā¦ Yes, I see it here. Apologies ā itās queued for processing this week." Caller:Ā "Thanks for checking. If thereās any issue, just drop me an email." Accounts:Ā "Will do. Thanks for your patience!" Caller:Ā "No problem ā speak soon." š¬Ā Useful phrases: "Iām just chasing upā¦" "It looks like paymentās still outstanding." "Thanks for your patience!" Ā š Scenario 3: Following Up After a Meeting Caller: "Hi, itās Danielle from Northbridge Recruitment ā just following up on our meeting last Friday." Receiver:Ā "Oh hi Danielle, yes ā thanks for calling." Caller:Ā "No problem. I just wanted to check if you had a chance to review the proposal we discussed?" Receiver:Ā "Yes, I did. I actually had a couple of questions I was hoping to email you about." Caller:Ā "Perfect ā feel free to send those over. Iām happy to arrange another call if thatās easier." Receiver:Ā "Great, Iāll get those over later today." Caller:Ā "Lovely ā thanks again, and speak soon!" š¬Ā Useful phrases: "Just following up onā¦" "I just wanted to checkā¦" "Feel free to send those over." Want to get in touch ? Email:
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