🎧 Roleplay Time! 3 Common Work Calls in Perfect British English - How to Say “I Don’t Know” Like a True Brit 🇬🇧 - 10 British Questions That Aren’t Looking for Answers - ☕ How to Speak Up in a Meeting (Without Sounding Pushy)
📞 Scenario 1: Confirming an Order Receptionist: "Good morning, Thames Supplies, this is Maria speaking." Caller: "Hi Maria, it’s Imogen from Hamilton Creative. I’m just calling to confirm our stationery order for next week." Receptionist: "Of course – let me just check that for you… Yes, we’ve got you down for delivery on Tuesday the 18th, before midday." Caller: "Brilliant. And can I just double-check it’s going to our Bishopsgate office?" Receptionist: "Yes, that’s what I’ve got here. Is there anything else I can help with?" Caller: "No, that’s all. Thanks very much – appreciate your help!" Receptionist: "My pleasure. Have a great day!" 💬 Useful phrases: "I’m just calling to confirm..." "Can I double-check…" "Is there anything else I can help with?" 📞 Scenario 2: Chasing a Late Payment Caller: "Good afternoon, this is Zoe from AllPoints Marketing. Could I speak to someone in accounts, please?" Receptionist: "Certainly – one moment." (pause) Accounts: "Hello, Janet speaking." Caller: "Hi Janet, I’m just chasing up an invoice we sent over last month – number 3945. It looks like payment’s still outstanding." Accounts: "Let me bring that up… Yes, I see it here. Apologies – it’s queued for processing this week." Caller: "Thanks for checking. If there’s any issue, just drop me an email." Accounts: "Will do. Thanks for your patience!" Caller: "No problem – speak soon." 💬 Useful phrases: "I’m just chasing up…" "It looks like payment’s still outstanding." "Thanks for your patience!" 📞 Scenario 3: Following Up After a Meeting Caller: "Hi, it’s Danielle from Northbridge Recruitment – just following up on our meeting last Friday." Receiver: "Oh hi Danielle, yes – thanks for calling." Caller: "No problem. I just wanted to check if you had a chance to review the proposal we discussed?" Receiver: "Yes, I did. I actually had a couple of questions I was hoping to email you about." Caller: "Perfect – feel free to send those over. I’m happy to arrange another call if that’s easier." Receiver: "Great, I’ll get those over later today." Caller: "Lovely – thanks again, and speak soon!" 💬 Useful phrases: "Just following up on…" "I just wanted to check…" "Feel free to send those over." Want to get in touch ? Email:
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