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Business Leader

Business Leader
Business Leader
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201 episodes

  • Business Leader

    Belron and Autoglass: How Gary Lubner built a global glass empire

    24/03/2026 | 46 mins.
    Gary Lubner, the former CEO of Belron, discusses his journey scaling the vehicle glass giant from a value of €200 million to €24 billion over 23 years. Lubner explains to Richard Harpin how the company achieved global dominance through strategic acquisitions, a standardised operational model known as 'The Belron Way', and the iconic "Autoglass repair, Autoglass replace" jingle – which Richard sings along with him! Lubner reflects on his upbringing in apartheid-era South Africa, which instilled a deep sense of social responsibility and influenced his people-centric leadership style.
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  • Business Leader

    Rentokil CEO: ‘This industry is unglamorous but gets in your blood’

    17/03/2026 | 49 mins.
    After just over 12 years as CEO of global pest firm Rentokil Initial, Andy Ransom shares what he has learned as he prepares to step down. In that time the share price has quadrupled and profits breached $1bn. Ransom discusses how he progressed from a working-class background to a legal career at ICI, where he took charge of a legal case in the US that cemented his reputation. When he joined Rentokil, it was involved in many business areas, from parcel delivery to laundry. One of his first decisive actions, he explains to Sir Richard Harpin, was to focus the business on pest control. Ransom explains how he prides himself in being a deal-maker and has used a strategy of M&A to grow the global business and make it more efficient through operational “density”. He also discusses the challenges of cracking North America, which is responsible for half the global pest-control market.
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  • Business Leader

    Dash Drinks: The challenger brand scaling patiently

    10/03/2026 | 46 mins.
    Dash Water is a UK-based, challenger drinks brand that was founded in 2017 by Alex Wright and Jack Scott. With a team of just 35 people, it sells more than 60 million cans of fruit-flavoured, sparkling water drinks a year. It focuses on a new category of mass market drinks which promise to be healthy and sustainable. In this Business Leader episode, Wright explains his growth strategy with Richard Harpin. He explains how Dash tackles food waste by using “wonky fruit”, which would otherwise go to waste – like 40% of the food globally that is made but never consumed. Wright also shares how they found investors to help them grow (with three rules for choosing them), how he’s built a healthy workplace culture while scaling and how to use a combination of coaching and mentoring to improve as a leader.
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  • Business Leader

    The Beauty Tech Group: From start-up to IPO

    03/03/2026 | 43 mins.
    The Beauty Tech Group is a British business success story. Laurence Newman founded the home-use beauty tech firm in Manchester in 2009. It’s probably best-known for its LED face masks for skincare treatments. In late 2025 it went public on the London Stock Exchange, valued at more than £300m. Newman explains to Dougal Shaw how he scaled the business, in an emerging category that not everyone had faith in. He set out by focusing on four key pillars of aesthetic technology, including LED and radio frequency, to offer clinical results at home – treatments usually associated with expensive aesthetic clinics. He shares insights on the challenges of securing investment in a niche market and the complexities of managing international regulation and manufacturing and supply chains for a global e-commerce brand.
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  • Business Leader

    Ben Askins of Gaia: Scaling and exiting with a healthy company culture

    24/02/2026 | 51 mins.
    Ben Askins is the co-founder of Gaia, a green technology company that builds online tools for companies within the environmental space. But he cut his teeth as an entrepreneur by creating a digital marketing business for luxury brands, which he scaled and successfully exited. He shares with Richard Harpin practical advice on interview techniques to hire the best candidates, building an engaged and happy workforce and how to scale a start-up with a future exit in mind.
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About Business Leader

Richard Harpin grew his business HomeServe from a single idea to a £4.1bn sale. On the Business Leader Podcast, he speaks to entrepreneurs and business leaders about the moments that shaped their success and failure, unlocking original advice and practical insights for anyone building or leading a business. Hosted on Acast. See acast.com/privacy for more information.
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