Kelly discusses how ethical considerations influence machine learning, NLP, and data quality, and how organizations can integrate human-centered thinking into technical decision-making. They also share insights from their upcoming book, The Friendly Guide to Data Science, aimed at making the field accessible, ethical, and practical.Key Highlights:Ethical AI in Practice: How to incorporate ethics and human-centered principles into data science projects.Behavioral Economics & Decision-Making: How understanding human behavior informs AI and tech strategies.Making Data Science Accessible: Kelly’s approach to mentoring, writing, and teaching the next generation of data scientists.🎧 Tune in to Episode 58 to hear Kelly Vincent’s insights on ethical AI, data science, and technology for good.Be sure to mark your calendars for the 7th annual DSS NYC on Dec 11, where we will focus on THE FUTURE OF APPLIED AI IN Finance and Banking. Join us to hear from experts on how AI is shaping the future of the enterprise. https://www.datascience.salon/newyork/
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From Code to Scale: Building SaaS and AI Products That Deliver Value
Swarnendu De dives into frameworks like the SaaS Product Success Strategy™ and TechBlueprint Architecture Framework™, and shares insights on turning product ideas into execution-ready roadmaps, designing modular and scalable systems, and creating AI-powered business automation.Key Highlights:Building Scalable SaaS & AI Products: Learn Swarnendu’s approach to designing modular, cloud-native systems that meet investor expectations and real-world demands.AI for Business Automation: Discover how AI can be integrated where it drives real value—automating workflows, improving decision-making, and enhancing product experiences.Mentoring & Leadership: Insights into coaching tech leaders and founders, aligning technology with business goals, and accelerating team performance.From Vision to Execution: Explore Swarnendu’s process for taking a concept through rapid workshops, validation, and execution-ready roadmaps.🎧 Tune in to Episode 57 to hear how Swarnendu De is turning ideas into high-performing, scalable software products, and creating frameworks and strategies that empower teams, founders, and enterprises alike.Be sure to mark your calendars for the 3rd annual DSS NYC on Dec 11, where we will focus on GENAI AND INTELLIGENT AGENTS IN FINANCE & BANKING. Join us to hear from experts on how AI is shaping the future of the finance, banking and insurance. https://www.datascience.salon/newyork/
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Always-On Customer Care: How AI Agents Are Transforming Support
In this episode of the Data Science Salon Podcast, we sit down with Nitin Kumar, Director of Data Science at Marriott International, to discuss how AI agents are transforming customer support. Nitin shares his experience designing enterprise-scale AI and Generative AI solutions across 30 global brands, creating intelligent, proactive, and human-centered customer care systems.
He dives into AI-powered pipelines that monitor incoming emails, analyze sentiment and issues, and draft contextual responses for human agents to review. Beyond individual cases, these systems continuously feed real-time trend data, helping teams identify emerging issues before they become widespread.
Key Highlights:
-AI Agents in Customer Support: Learn how AI agents automate routine processes while empowering human agents to focus on complex interactions.
-Human-in-the-Loop Design: Explore strategies for balancing AI efficiency with human oversight and empathy.
-Scaling AI Solutions: Insights into LLM integration, prompt engineering, and global deployment of enterprise AI systems.
🎧 Tune in to Episode 56 to hear how Nitin Kumar is revolutionizing customer support with AI agents and Generative AI to create more efficient, empathetic, and scalable systems.
Be sure to mark your calendars for the 3rd annual DSS SF on Nov 6 [FREE!] thanks to our amazing sponsors, where we will focus on GENAI AND INTELLIGENT AGENTS IN THE ENTERPRISE. Join us to hear from experts on how AI is shaping the future of the enterprise. https://www.datascience.salon/san-francisco/
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Responsible AI and the Future of Machine Learning
In this episode of the Data Science Salon Podcast, we sit down with Swati Tyagi, an AI/ML expert and responsible AI advocate. With deep expertise in large language models (LLMs), generative AI, and AI automation, Swati has led AI-driven innovation in FinTech, healthcare, and finance, helping organizations build scalable, ethical AI systems.
Currently at JPMorgan Chase, Swati’s work focuses on automating financial applications and leveraging LLMs for real-time inferencing. Her passion for responsible AI is central to her approach, ensuring that AI systems are not only powerful but also ethical and scalable.
Key Highlights:
-AI and FinTech: Swati discusses her work in credit risk and predictive modeling to optimize financial decision-making and risk assessment.
-Responsible AI: Insight into how to design AI systems that are both scalable and ethical, addressing challenges around bias and NLP.
-AI Automation in Finance: Learn how LLMs are transforming FinTech, and how MLOps and cloud solutions play a role in scaling these applications.
🎧 Tune in to Episode 55 to hear Swati’s insights on the future of AI/ML, responsible AI, and how AI is reshaping industries like finance and healthcare.
Be sure to mark your calendars for DSS SF on Nov 6, where we will focus on GENAI AND INTELLIGENT AGENTS IN THE ENTERPRISE. Join us to hear from experts on how AI is shaping the future of the enterprise. FREE COMMUNITY EVENT (space is limited) https://luma.com/dsssf
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Transforming the Workplace: Practical Strategies for Organizational Success with Melissa Swift
In this episode of the Data Science Salon Podcast, we sit down with Melissa Swift, Founder & CEO of Anthrome Insight, and expert in organizational transformation. With over a decade of experience, Melissa partners with organizations to tackle complex challenges using data analytics, pragmatism, and a humanist approach to leadership and workplace development.
Melissa is also the author of "Work Here Now: Think Like a Human and Build a Powerhouse Workplace", where she shares 90 actionable strategies for creating a workplace that fosters change, adapts to new demands, and builds resilient teams.
Key Highlights:
-Workplace Transformation: Learn how data analytics and humanist leadership principles are used to unlock extraordinary outcomes in the workplace.
-Practical Strategies for Success: Melissa discusses 90 strategies from her book, focusing on the skills and behaviors organizations need to thrive in a changing work environment.
-Solving Wicked Problems: Melissa shares how she’s helped organizations tackle complex challenges and create lasting change.
-Leadership in the Future of Work: What makes a great leader in today’s rapidly evolving workplace, and how can leaders prepare for the challenges ahead?
🎧 Tune in to Episode 54 to hear how Melissa Swift is helping organizations and leaders build the workplaces of the future.
Be sure to mark your calendars for DSS MIA on Sept 17, where we will focus on THE FUTURE OF APPLIED AI IN THE ENTERPRISE.
Join us to hear from experts on how AI is shaping the future of the enterprise. https://www.datascience.salon/miami/
The official podcast of Data Science Salon. We interview top and rising luminaries in data science, machine learning, and AI on the trends and business use cases that are propelling the field forward. The Data Science Salon series is a unique vertical focused conference which brings together specialists face-to-face to educate each other, illuminate best practices, and innovate new solutions in a casual atmosphere with food, great coffee, and entertainment.
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