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The Voice of Insurance

The Voice of Insurance Mark Geoghegan
The Voice of Insurance
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  • Sp Ep Matt Hicks Co-Founder Recorder: The Best People want the Best Tools
    I often wonder if we in the insurance industry have any idea how lucky we are that there are so many smart people out there looking to help make the way we do business easier, more efficient, more productive and ultimately, more profitable. Today’s guest, Matt Hicks, is one of these people. Matt is the co-founder of Recorder, a next-generation broker management system that connects producers directly with underwriters and gives those underwriters instant quote and bind capabilities. Matt is a serial entrepreneur who has already been involved in two successful fintech ventures and now has some very well-known insurance investors on board this one. The product Matt and his team have produced is laser-focused on what adds the most value in the commercial insurance value chain. It’s all about reducing admin and freeing producers, whether they are brokers, coverholders or frontline underwriters, up to do what they do best. The initial productivity gains claimed are eye-opening. The term serial entrepreneur may give you a misleading impression, so I’d say the best way of describing Matt would be that he would always be the most investable guest on an episode of Dragon’s Den or Shark Tank. By the time he had finished with them, he would have all the investors fighting to be involved. The key I think is that special humility and empathy you get with really successful entrepreneurs. In my time as an insurance journalist I have lost count of the number of entrepreneurs I have met with who have undoubtedly superb technology, but who ultimately failed because they had zero empathy or understanding of how insurance professionals actually work and therefore what help they really need. Matt and his team are in insurance for the long run and know that the sort of API-lead revolution they are proposing will take time. But at the same time they know that history is on their side if they are patient enough. So I can highly recommend a listen. Matt is incredibly easy to talk to and his experienced and down-to-earth approach means he knows exactly how to go about making Recorder the sort of tool that over time the best producers are going to be clamouring for.   LINKS:  https://www.recorder.tech/ https://www.recorder.tech/contact  
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  • Sp Ep The State of (Re)insurance 2025
    Welcome to a Special Documentary Episode of The Voice of Insurance podcast Produced in association with Stephens Rickard This is the fourth episode of its kind. The first saw a historic, chaotic, dramatic hard market renewal unfold, at the next stability and a return to orderliness was craved - and was granted. Last year animal spirits started to be talked of in hushed tones, but it was too early for anything like a full return. This year the reinsurance industry has its mojo well and truly back. Capital has been fully replenished. Profits are real and there is increasing confidence that they are to a large extent baked in for a time. Surprise multi-billion dollar loss events have been weathered and yet instead of apologising to our investors for poor results we are still set to report and project healthy profits and returns on capital. Profitable growth is still on the agenda The real questions this year are of a more philosophical nature: Can everyone grow profitably without changing the nature of the market? Is it better to buy or build? Should capital be returned or deployed in M&A? What’s different now, and what’s not? We came to Monaco knowing that reinsurers were likely to have to give a little to get a little, but the question was what and how much were they were prepared to trade in return for a little more of what they really wanted. So join me as I wander the streets, dodge the supercars, cross the squares and elbow my way through the crowded bars and lobbies to meet a representative cross-section of the reinsurance buying and selling public and find out what’s happening in the State of (Re)insurance. RECOMMENDED FURTHER READING Howden Re's Who Dares Wins report: https://www.howdenre.com/sites/howdenre.howdenprod.com/files/2025-09/Howden_Re_Who%20Dares%20Wins_Report_September_2025_EN_Final.pdf Gallagher Re Half-Year 2025: https://www.ajg.com/gallagherre/-/media/files/gallagher/gallagherre/news-and-insights/2025/september/gallagherre-resinsurance-market-report-hy-2025.pdf Swiss Re sigma 3/2025: https://www.swissre.com/institute/research/sigma-research/sigma-2025-03-property-casualty-growing-stronger-riskier-world.html LINKS We thank this year's Sponsor, Stephens Rickard https://www.stephensrickard.com/
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  • Ep270 Ken Reilly Sompo: Capturing growth
    The transformation of major Japanese insurers into genuinely global insurers has been one of the most remarkable long-term changes of the last couple of decades. Today’s guest is an embodiment of that internationalisation. Ken Reilly is CEO of Insurance for Sompo in Asia Pacific but boasts a 30-year international career that has seen him work in New York, London, Bermuda and Tokyo. Ken now splits his time between Singapore and Tokyo because, in addition to his APAC role, he now runs Sompo’s own Japanese commercial insurance division. This is a really interesting encounter because – swayed by the big numbers, we are often guilty of an over intense focus on the North American and European insurance and reinsurance Markets. In this episode I get to talk to someone who knows that world intimately to show me the nuances of the Asia Pacific market through the eyes of a global business that has been in some of those markets for 50 years. Ken is a great guest and this is a very refreshing and enlightening interview. Listen on for the dos and don’t of Asia-Pacific expansion and a lot more besides. LINKS: We thank our naming sponsor AdvantageGo: https://www.advantagego.com
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  • Ep269 Richard Brindle & John-Paul O'Hare The Fidelis Partnership: A Multi-Platform Risk Allocator
    Every year for the past four years I have been lucky enough to be given time with Richard Brindle at the opening of the Monte Carlo Rendezvous and every year we have had the sort of conversation that helps set the tone for the rest of the gathering and indeed the rest for the calendar year and into the next. This year was no exception. As ever, Richard was forceful, unambiguous and direct on all topics, from the state of the market and the growth opportunities within it to what The Fidelis Partnership has learnt from its experience with the Russia-Ukraine Aviation War losses and the California wildfires. Richard was joined by John-Paul O’Hare, the Fidelis Partnership’s Group Director of Underwriting. As the discussion took flight and encompassed subjects as diverse as the Application of Ai and algorithmic underwriting to the insurance work ethic, service levels and the return to the office, John-Paul held his own. As a result I can highly recommend this episode for an original and uncompromising view on the opportunities and threats facing the global specialty insurance and reinsurance markets in 2026 and beyond. NOTES: Pine Walk has 16 cells signed up, of which 13 are currently active and is expected to write $1.2bn in premium in 2026. LINKS: We thank our naming sponsor AdvantageGo: https://www.advantagego.com
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  • Sp Ep The New Benchmark for Quality Underwriting with Ali Shahkarami Swiss Re & Simon Fagg AdvantageGo
    Successful insurers have always been in the business of gaining a competitive edge in the form of better information and intelligence. Going right back to the days of early marine underwriters funding improved communication between global ports and ship operators, the best players have always made sure they had the clearest possible view of the risk in front of them both, at a granular, individual level and then at the portfolio level. But there’s more to it than that. The most successful underwriters today are now able to do all of their analysis and assessment at the sort of speed that would have been impossible even a decade ago. Because they can cut turnarounds from days to minutes they can hugely increase the number of submissions they can handle and therefore greatly improve their chances of selecting the best and most optimally profitable risks for their portfolios. It’s clear that with the advent of smart underwriting workbenches that enable underwriting teams and their managers to blend multiple information sources and better dissect and digest risk, we are in the middle of a revolution in the way that underwriting is handled. So join me, Ali Shahkarami Head of Risk Data Solutions - Insurance & Public Sector at Swiss Re (pictured, Bottom) and Simon Fagg, Global Head of pre-Sales Solutions at AdvantageGo (pictured, Top) as we explore what the new benchmark for quality underwriting is going to look like in the digital age. The business unit that Ali runs is at the cutting edge of risk information, providing definitive resources such as CatNet to the global market and Simon is an underwriter who has developed his career to become a pre-eminent advocate of the application of technology to the underwriting process. Between these two excellent guests we have all the expertise we need and what follows is lively and enlightening discussion that will leave you in no doubt as to the industry direction of travel and what you need to do to position your business for differentiated growth in the coming years. LINKS https://www.advantagego.com www.swissre.com
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About The Voice of Insurance

Insurance is a maze. Don’t get lost. Mark Geoghegan asks directions from all the top people in the Global Insurance and Reinsurance Industry
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