Onboarding in a dental office isn't just about policies and protocols—it's about how clearly you communicate when the pressure is on. Miss the mark, and even the most experienced hires can falter.
Training new team members starts with avoiding assumptions. Just because someone has experience doesn’t mean they understand how things are done in a new environment. Without clear instructions, even skilled workers can struggle. A strong system is built on small steps, clear language, and open communication.
The process works best when everyone is involved. Dentists, assistants, office managers—each person plays a part in helping new hires settle in. Simple tools like checklists, written guides, and regular check-ins can make a big difference. Encouraging questions, offering support, and being patient helps new team members feel more confident and capable.
Feedback matters too. It should be clear, respectful, and focused on growth. Mistakes are part of learning, and when handled well, they lead to better performance. It’s also important to recognize that people of different ages may learn differently. A flexible approach helps everyone stay on the same page.
Keeping training materials up to date and reviewing them often ensures the whole team stays sharp. When learning becomes part of the culture, the result is a stronger, safer, and more connected practice.
Connect with Monica
Website: www.truenorthtrainingandconsulting.com
Email:
[email protected]
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Hey friends—cool news! The Dental Assistant Nation Podcast was featured on Feedspot’s Top 100 Dental Podcasts and their Top Dental Assistant Podcasts list. Huge thanks to you for listening, subscribing, and supporting the show. Couldn’t have done it without you. Go check it out—we’re listed alongside some amazing shows!
100 Best Dental Podcasts - https://podcast.feedspot.com/dental_podcasts/
4 Best Dental Assistant Podcasts - https://podcast.feedspot.com/dental_assistant_podcasts/
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🎤 I’m Speaking at Accelerate: The Dental Revenue Workshop!
Accelerate is where the brightest minds in dental revenue come together — and I’m heading to Nashville to share insights that will challenge, inspire, and help practices grow.
🗓 Date: July 31 - August 1 2025
📍 Location: Nashville, TN
🎟 Grab $150 off your ticket with my code: KevinH
If you’re ready to level up your systems, strategy, and revenue, this is the event you don’t want to miss. I’d love to see you there!
Let’s make this the most impactful dental event of the year. See you in Music City! 🎶
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Attention Dental Leaders!
I'm thrilled to speak at the 2025 AADOM Conference in Round Rock, TX – AADOM's 20th anniversary celebration! Join me for my sessions:
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➡️ Wednesday, Sept 3 "DPLN Leadership Meeting" - Learn how to maximize publicity for your DPLN
➡️ Saturday, Sept 6 "Simple Steps to Help You Become an Author " - We'll dive into how you can formulate a plan for your best article and how to find your voice as an industry leader.
Early bird pricing ends 3/31! Don't wait—secure your spot now and be part of the biggest dental management event of the year! Plus, lock in your stay on-site at the Kalahari Resort before rooms fill up!
📅 September 4-6, 2025
📍 Kalahari Resort, Round Rock, TX
Register now at aadomconference.com 🔗
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