Tech World Human Skills

• EP69: Leadership 101 - Building Trust with Ben Caird

  In this episode we talk about leadership core skills. Specifically building trust. How do you build trust with a team? We talk through the 5 Ways of Being that help you build trust with a team. Ben Caird is a seasoned professional leader. He's led teams of all sizes in a variety of tech companies and has years of experience. Show Links Ben Pearce LinkedIn - https://www.linkedin.com/in/benpthoughts/ Tech World Human Skills Home - https://www.techworldhumanskills.com Ben Caird Linked In - https://www.linkedin.com/in/bcaird/ Keywords Trust, Authentic, Vulnerable, Accepting, Present, Useful, Leadership, Coaching, Results, Team Takeaways Be Authentic: Work in line with your values, own your feedback directly, be the same person at work and outside Be Vulnerable: Lead with your mistakes, make it safe for others to fail, encourage challenge even publicly Be Accepting: Delegate outcomes not activities, coach people to improve in their style not yours, accept different approaches Be Present: Put your phone away, give full attention, show up physically when possible, consider if you give or drain energy Be Useful: Stop doing the work, coach and open doors instead, pass the pen and let others own the plan Ask "What do you think?": It's powerfully empowering and helps people feel heard Efficiency vs Effectiveness: The fastest way (just telling people what to do) is often the least effective Build diverse teams: Don't hire clones of yourself - different approaches strengthen the team Leadership isn't looseness: Know what's going on, stay close enough to coach and drive results Results through people: You can be a nice human AND achieve great results - it's not either/or

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• EP68: So You Want To Be A CTO with David Crawford

  In this episode we're talking about being a CTO. People listening might have CTO career aspirations. A lot might report into a CTO, and others might be selling to CTO's. So we talk to David about all things CTO. David Crawford has spent many years as a CTO. He's also been a CTO advisor and non-executive director. He often hosts London Tech Leader panels, and also hosts the "CTO Lens" podcast. Show Links Ben Pearce LinkedIn - https://www.linkedin.com/in/benpthoughts/ Tech World Human Skills Home - https://www.techworldhumanskills.com David Linked In - https://www.linkedin.com/in/david-crawford-13679a/ CTO Lens Podcast - https://open.spotify.com/show/5aT2XrO7CTOCLPqKZmcnT9 Takeaways The role of a CTO is complex and varies by organization. CTOs are responsible for technology vision and strategy. Understanding finance is crucial for technology leaders. Soft skills in leadership are essential for success. Performance management is a critical aspect of the CTO role. Engaging with the business is vital for a CTO. Career development requires curiosity and mentorship. Fractional CTO roles are becoming more popular. CTOs must balance technical knowledge with leadership skills. Communication with non-technical stakeholders is key. Keywords CTO, CIO, technology leadership, fractional CTO, skills, career development, performance management, stakeholder management, communication, technology strategy

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• EP67: First Recall = First Call - Neuroscience of Memory, Time and Persuasion with John K Coyle

  In this episode of the Tech World Human Skills Podcast, Ben Pearce and John Coyle explore the concept of becoming more memorable and the science behind how to do it. John shares insights from his experiences as an Olympic athlete and how understanding the nature of time can enhance our lives. John is an Olympic silver medallist, best-selling author, keynote speaker and expert in Chronoception. Show Links Ben Pearce LinkedIn - https://www.linkedin.com/in/benpthoughts/ Tech World Human Skills Home - https://www.techworldhumanskills.com John Linked In - https://www.linkedin.com/in/johnkcoyle1/ John's Website - https://johnkcoyle.com/ Takeaways Memories are the currency of time. The nature of time is not linear; we experience human time, not clock time. Life begins at the edge of your comfort zone. Tiny moments often determine the trajectory of your future. Routine is the enemy of time; break it to create memories. To be memorable, recognize heightened circumstances as opportunities. Design experiences that leverage risk, uniqueness, and emotional intensity. Emotions drive human behavior; engage them to influence others. When you have trouble, you might be solving the wrong problem. Time and money are fungible; invest in creating memorable experiences. Keywords chronoception, memorable experiences, time perception, emotional engagement, storytelling, influence, personal growth, professional development, memory creation, human connection

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• EP66: Speaking At My First Big Conference with Felicity Nyan

  In this episode of the Tech World Human Skills Podcast, Ben Pearce speak to Felicity Nyan, a Cloud Solution Architect at Microsoft. She shares her journey from being a hesitant public speaker to successfully presenting at SQLBits, one of the largest data conferences in the UK. Felicity discusses why she wanted to speak at a conference, the challenges she faced, and the valuable lessons learned along the way. Show Links Ben Pearce LinkedIn - https://www.linkedin.com/in/benpthoughts/ Tech World Human Skills Home - https://www.techworldhumanskills.com Felicity Linked In - https://www.linkedin.com/in/radhika-dutt/ Oxford Microsoft Data Platform Group - https://www.meetup.com/oxford-microsoft-data-platform-group/ SQLBits - https://sqlbits.com/ Takeaways Felicity Nyan shares her journey from a hesitant speaker to presenting at SQL Bits. SQL Bits is a community-led conference that offers opportunities for all levels. Preparation is key, but life can often get in the way. Having a co-presenter can ease the pressure of presenting. Start early on proposals and keep a record of ideas. Practice makes perfect, but balance is important to avoid sounding scripted. User groups are great platforms for practicing public speaking. Engaging the audience is crucial for a successful presentation. Technical issues can arise, so have backup plans in place. Confidence can be built through small challenges outside of public speaking. Keywords public speaking, SQL Bits, data platform, conference presentation, Felicity Nyan, Microsoft, user groups, tech conferences, presentation tips, career growth

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• EP65: Rethinking Goals. The Must Be a Better Way with Radhika Dutt

  In this episode of the Tech World Human Skills podcast, Ben Pearce speaks with Radhika Dutt, a product leader and author of 'Radical Product Thinking.' They discuss the limitations of traditional goal setting and the negative impact of performance metrics on collaboration and motivation. Radhika introduces a new approach. Show Links Ben Pearce LinkedIn - https://www.linkedin.com/in/benpthoughts/ Tech World Human Skills Home - https://www.techworldhumanskills.com Radhika Linked In - https://www.linkedin.com/in/radhika-dutt/ OHL Toolkit - https://www.radicalproduct.com/toolkit/#OHLToolkit Takeaways Goals create a burden and hinder curiosity. Traditional goal setting is outdated and ineffective. Puzzle setting and solving can drive better results. Performance metrics can lead to 'performance theater.' A clear vision is essential for effective goal setting. OHLs (Objectives, Hypotheses, Learnings) provide a framework for problem-solving. Collaboration is eroded by competitive goal setting. Feedback should focus on learning and adaptation. Real-world examples demonstrate the effectiveness of puzzle solving. Accountability should be based on problem-solving, not just metrics. Keywords goals, productivity, radical product thinking, performance management, puzzle solving, business results, vision, OKRs, objectives, hypotheses, learnings

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