Podscast 78 - Driving Loyalty - Spotlight on the Automotive Industry
The $3.5 trillion automotive sector is one of the most globally significant — and one of the most loyalty-challenged. In this episode, we tackle the complex relationship between manufacturers, dealers, and aftersales networks to explore how loyalty programs can truly influence choice of car brands. Our expert panel — Emily Walker (Arnold Clark, UK), Allie Fergusson (formerly Honda, USA), and David Parsons (Ellipsis, Australia) — break down the challenges, share practical insights, and reveal lessons that apply far beyond the auto industry.
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Newscast 24 - The Nordstrom Shift
Nordstrom just made a bold move—ditching points at Nordstrom Rack in favor of a flat 5% discount. Some call it a downgrade. But is it really?
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Newscast 23 - The Loyalty Boomerang
Exploring the loyalty boomerang effect and the emotional cache of cobranded credit cards.
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Podcast 77 - Changing Customer Needs - 2025
In this podcast our panel explore how customer attitudes to loyalty and changing and what marketing professionals need to do to take account of these changes.
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Newscast 22 - Loyalty Exit Strategies
Our prestigious Loyalty Roundtable enshrines loyalty program exit strategy best practices. Plus, a Porter Airlnes interview and the next segment in our Loyalty Works series.
Loyalty industry podcasts tailored for marketing professionals. Stay ahead with the latest news and best practices from around the globe, designed to empower, inform and inspire. Brought to you by Loyalty Wired.
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