Quality Impact is a series from the Chartered Quality Institute (CQI) hosted by Rashad Issa featuring interviews with quality professionals offering insights on...
Start your year with fresh insights into the future of auditing in the latest episode of Quality Impact. Host Rashad Issa welcomes Ian Mitchell, CEO of DeepFathom, and Sandy Domingos-Shipley, ISO Consultant and business author, to explore innovative ways to simplify audits. By the end of this episode, you’ll understand how blended auditing with AI can streamline processes and enhance outcomes. Discover the power of storytelling and communication in driving organisational change. Gain insights into how auditors can shift from compliance-focused roles to strategic enablers.
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38:28
Unlocking Excellence: Why Quality Is Your Business Partner For Success
In this special video podcast episode of Quality Impact, host Rashad Issa sits down with Vince Desmond, CEO of the Chartered Quality Institute (CQI), for a candid reflection on 2024 and an inspiring look ahead to 2025.
From the challenges of embedding sustainability into business practices, to the transformative role of AI in quality management, Vince shares his bold vision for the future.
He unpacks why quality must shift from being seen as a defensive tool to a strategic enabler, discusses the evolution of the CQI Council, and calls for a global movement to elevate quality’s role in society.
With engaging listener questions and a thought-provoking wish for 2025, this is a must-watch episode for anyone passionate about quality, leadership, and innovation.
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39:17
Quality In Motion: Managing Multimillion-Pound Rail Projects
In this episode of Quality Impact, host Rashad Issa sits down with Andy Lewis, Framework Quality Manager at BAM Nuttall, to discuss the unique challenges of quality management in the rail industry. From developing robust quality plans to navigating the complex dynamics of multimillion-pound rail projects, Andy shares insights on creating a culture of continuous improvement, aligning with ISO standards, and balancing sustainability in high-stakes environments. Join us for a journey into the quality frameworks that keep our railways running smoothly.
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25:43
The New Language Of Quality And Sustainability
In this episode of Quality Impact, Dr Silvie Coutuer PCQI, Founder and Consultant of KDENZA, and IRCA QMS and EMS Associate Auditor, discusses the intersection of quality and sustainability. From addressing greenwashing to integrating sustainability into corporate strategy, Silvie shares actionable insights on transforming environmental challenges into opportunities for efficiency, cost reduction, and organisational excellence. A must-listen for quality professionals.
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36:03
Empowering Change: Quality In Disability And Social Care
Rashad Issa explores the transformative power of quality frameworks with Jill Roberts PCQI, Quality Lead at Achieve Together and Bianca Caruana PCQI, Quality Audit, Research and Innovation Manager at Agenzija Sapport. Highlighting real-world stories from the UK and Malta, the conversation covers the emotional complexities of safeguarding, the integration of technology, and the importance of stakeholder involvement. The episode highlights how different approaches can empower frontline staff, improve lives, and drive cultural change in social care, offering valuable insights into the evolving role of quality in professional and societal development.
Quality Impact is a series from the Chartered Quality Institute (CQI) hosted by Rashad Issa featuring interviews with quality professionals offering insights on the challenges, solutions and the future of their industries. Learn more about the CQI
UK