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In this episode of the Property Investors Podcast, hosts Russell Leeds and Anna Leeds discuss a memorable call from an Airbnb guest who falsely claimed their property was dirty and demanded a refund. Russell shares how his cleaner's 60-second video hack, recording the property's condition post-cleaning, provided undeniable evidence that saved them from issuing a refund. They delve into handling guest complaints effectively, emphasizing empathy, listening, and collecting evidence. The discussion extends to the need for systematic documentation in property management and the importance of maintaining customer satisfaction. They also touch on the announcement of the UK's new national housing bank initiative aiming to unlock billions in private investment and streamline planning permissions, which promises significant benefits for property developers.
Time Stamps
00:00 The Shocking Phone Call
00:15 Investigating the Complaint
01:24 Cleaner Provides Evidence
02:51 Confronting the Guest
03:36 The Importance of Documentation
05:33 Handling Complaints Effectively
07:30 Challenges with Booking Platforms
12:17 Proactive Guest Satisfaction
18:44 Final Thoughts and Tips
19:56 Refund Dilemmas and Booking.com Hacks
20:51 A Car Accident Story and Insurance Claims
27:28 Dealing with Guest Complaints Effectively
35:22 Exciting News for Property Developers
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40:33
84: Shocking Property Laws I Wish I Knew Sooner
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In this episode, we delve into seven surprising property laws and loopholes that most investors are unaware of, costing them thousands in missed opportunities. We'll discuss strategies like the uninhabitable property exemption for stamp duty, grandfather rights for HMOs in Article 4 areas, and the benefits of permitted development rights. Additionally, we cover topics such as 5% VAT on long-term empty properties, zero-rated VAT on new dwellings from commercial conversions, and capital allowances on fixtures in commercial or mixed-use properties. We'll also touch on the DIY VAT refund scheme for new builds and how you can leverage paperwork to add value to leasehold properties. Finally, we’ll discuss an intriguing news story on how a couple earned 17 million tax-free by leveraging property laws. Don't miss these valuable tips and tricks to enhance your property investment strategy!
Time Stamps
00:00 Introduction to Shocking Property Laws
00:55 Stamp Duty: Uninhabitable Property Exemption
06:44 Grandfather Rights for HMOs in Article Four Areas
11:32 Permitted Development Rights: Class MA
15:54 5% VAT on Renovating Long-Term Empty Properties
17:01 Massive Savings on VAT
18:16 Zero Rated VAT on New Dwellings
20:08 Capital Allowance on Fixtures
23:16 DIY VAT Refund Scheme
24:19 No Stamp Duty on Garden Split
26:23 Paperwork, Not Brickwork
28:12 In the News: Tax-Free Millions
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34:17
83: 7 Hacks To Spot Property Deals Nobody Else Sees
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On this week's episode of the Property Investors Podcast, Russell and Anna Leeds reveal seven powerful hacks to spot property deals that other investors completely miss. The discussion includes strategies like the 'ugly duckling principle,' leveraging weird keywords, building relationships with estate agents, and finding off-market deals. Additionally, they delve into current news regarding potential tax changes affecting landlords. To help you navigate the evolving tax landscape and maximize your property investment strategies, tune in now!
Time Stamps:
0:00 - Introduction
0:38 - Hack #1: The Ugly Duckling Principle
11:46 - Hack #2: Listings with Weird Keywords
17:27 - Hack #3: Estate Agent Fatigue
24:25 - Hack #4: Floor Plan Redraw
31:53 - Hack #5: The Postcode Next Door
38:01 - Hack #6: Probate, Repossessions, Divorce Sales
43:32 - Hack #7: Off Market Deals
50:41 - News: Tax Raid on Landlords by Labour
1:02:11 - Final Thoughts and Closing
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33:22
82: My Builder Was Almost Killed by a Painter We Fired - It's All on CCTV!
In this gripping episode of the Property Investors Podcast, hosts Russell and Anna Leeds delve into a shocking real-life event that combines elements of true crime and a cautionary tale. They are joined by builder David, who recounts his harrowing experience of nearly being killed by a disgruntled tradesman they had previously fired. Captured on CCTV and involving police intervention, David details his life-threatening injuries and the legal aftermath. The discussion also expands on valuable lessons for managing property projects, hiring builders, and ensuring safety on-site, offering insightful tips for property investors. Don't miss this intense and informative episode!
Time Stamps
00:00 Introduction: A True Crime Property Tale
00:30 Meet the Builder: Dave's Story Begins
01:54 The Incident: Firing the Painter
03:38 Confrontation and Aftermath
05:43 The Attack: Dave's Ordeal
11:03 Recovery and Reflections
14:52 Legal Proceedings and Safety Tips
23:10 Managing Team Members and Subcontractors
23:47 Importance of Background Checks
24:39 Challenges with DBS Checks for Builders
26:18 New Business Model Idea
27:14 Issues in the Building Trade
28:39 Tips for Hiring Builders
28:59 Social Media and Reputation
36:34 Payment Structures and Red Flags
45:37 Final Thoughts and Conclusion
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46:05
81: Why the Rich Pay LESS Tax Than You!
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In this episode of the Property Investors Podcast, Russell and Anna Leeds delve into how entrepreneurs and property investors can legally structure their businesses to earn significant income while minimizing tax liabilities. They cover strategies such as working from home benefits, claiming business expenses, utilizing pensions, and leveraging dividends. Examples of tax-saving techniques used by major companies like Starbucks are also discussed. This comprehensive guide aims to help business owners understand how to optimize their finances within legal boundaries.
Timestamps
00:00 Introduction to Tax Savings for Entrepreneurs
00:18 The Temptation of Dubai for Tax Savings
02:21 Starbucks' Clever Tax Strategies
04:28 The Moral Debate on Tax Avoidance
09:15 Tax Benefits of Working from Home
13:29 Claiming Home Internet and Tech Expenses
14:35 Mobile Phones: One or Two?
17:19 Business Phone and Webinar Announcement
17:42 Business Meals and Travel Expenses
21:55 Training and Education Expenses
23:31 Salary and Dividends Strategy
27:58 Pension Contributions and Tax Benefits
34:21 Final Recap and Key Takeaways
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Straight-talking conversations on property, business and what it really takes to build wealth.
Hosted by Russell and Anna Leeds, this podcast cuts through the noise with honest insights, real-life stories and practical strategies for investors at every level.
Each week, we dive into topics like:
• Raising finance and recycling cash
• Avoiding rookie mistakes
• Building systems that scale
• Developing the mindset to stay in the game
It’s honest, occasionally blunt, but always aimed at helping people make better decisions.
🎧 Thousands tune in for our mix of real stories, practical insights, and the kind of advice you wish someone gave you sooner.
UK