The Zero100 Podcast

What happens when the supply chain playbook you’ve spent decades building becomes obsolete overnight? Fresh from Zero100’s Off the Grid event in the Irish countryside, Chief Content Officer Matt Davis sits down with VP, Research & Advisory Kelly Coutinho, and Account Manager Lewis Barnes to discuss the supply chain shift to “operational sovereignty,” and why 2028 is shaping up to be a defining year for operations. They also explore why 60% of workflows belong to no single function, how AI is exposing decades of process debt, and why the biggest barrier to AI adoption isn't technological, but human.

Major companies like Meta, Google, and Amazon are increasingly pointing to AI efficiency as a primary driver for workforce restructuring. But is the narrative of “doing more with less” the whole story? This week, Zero100 VPs, Research & Advisory Lauren Acoba and Caroline Chumakov move past the headlines to explore how companies are navigating this transition. They discuss why headcount reduction is often more complicated than it appears, how to preserve vital institutional knowledge, and why forward-thinking leaders are using AI to redeploy talent into new, high-value roles that drive long-term resilience.

When Zero100 surveyed COOs, cybersecurity breaches emerged as the #1 business continuity risk for 2026, outranking geopolitics and tariffs. The driving force behind this anxiety? The rapid rise of agentic AI. Unlike traditional software, these autonomous systems learn and evolve through use, introducing a massive new risk landscape. This week, Senior Director, Research & Advisory Justin Gillebo sits down with VP, Research & Advisory Geraint John and Chief Research Officer Kevin O’Marah to unpack why agentic workflows require continuous operational governance, and how to balance fast-paced citizen innovation with strict guardrails before your supply chain misfires.

Zero100 surveyed 100 supply chain leaders to find out how they're thinking about risk, resilience, and global trade. 85% say geopolitical chaos is wrecking their operations. Cybersecurity is a top-three threat. 55% say low-cost sourcing is dead. Nearly half think China will move on Taiwan by 2030. But while most companies are stuck firefighting each new crisis, a small group of leaders is doing something fundamentally different: they're treating resilience not as insurance, but as a competitive advantage. This week, Senior Director, Research & Advisory Justin Gillebo sits down with VP, Research & Advisory Geraint John and Chief Research Officer Kevin O'Marah to unpack the findings, break down the concrete plays top performers are running, and explain why resilience is no longer about defense alone.

As coding becomes democratized, who actually owns AI implementation: operations or IT? The answer isn't either/or. This week, VPs, Research & Advisory Lauren Acoba and Kelly Coutinho, and Senior Research Analyst Jalen Thibou, tackle the difference between vibe coding prototypes and running production-scale code across geographies with proper security. They expose the hidden language barrier causing pilots to falter, reveal the specific ownership boundaries needed to scale, and explain why both roles are expanding – not competing – in ways most leaders haven't considered.