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Truth, Lies and Work

HubSpot Podcast Network
Truth, Lies and Work
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  • 241. What if meetings were the best part of your day? (Yes, really!). With Mamie Kanfer Stewart
    Welcome back to Truth, Lies & Work, the award-winning podcast where behavioural science meets workplace culture — brought to you by the HubSpot Podcast Network, the audio destination for business professionals. Hosted by Chartered Occupational Psychologist Leanne Elliott and business owner Al Elliott, this episode is a masterclass on one of the most dreaded parts of working life: meetings. Our guest is Mamie Kanfer Stewart — host of The Modern Manager podcast, author of Momentum, and founder of Meeteor — who has dedicated her career to transforming meetings from time-wasting nightmares into spaces for decision-making, creativity, and genuine collaboration. 🔥 What We Cover 📌 Why most meetings failMamie shares how growing up in a culture that encouraged open, challenging conversations gave her a unique perspective — and why most organisations get the fundamentals of meetings wrong. 📌 Feedback conversations that don’t implodeLearn Mamie’s frameworks for difficult one-to-one meetings, including how to give feedback to someone more senior without tanking your reputation. 📌 Group decision-making without the chaosFrom dominant voices to silent stakeholders, Mamie explains how to prepare for and run complex meetings that lead to real decisions instead of endless back-and-forth. 📌 The “zero to five” strategyMamie reveals a simple but powerful technique that turned a potentially hour-long battle into a 15-minute consensus — and how you can use it too. 📌 When meetings should be emails — and when they really shouldn’tWe tackle the internet’s favourite complaint. Mamie explains the real issue behind “this could’ve been an email” and why the answer isn’t fewer meetings, but better ones. 🎧 Want more from Mamie Kanfer Stewart?– LinkedIn: https://www.linkedin.com/in/mamiekanferstewart/– Meeteor: https://www.meeteor.com/– The Modern Manager: https://www.themodernmanager.com/– Mamie KS: https://www.mamieks.com/ 🧠 Support with Mental Health and Well-being – Mind UK: https://www.mind.org.uk/information-support/ – Samaritans (UK): Call 116 123 or email [email protected] 📬 Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: [email protected] – Book a call: https://savvycal.com/meetleanne/chat
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  • 240. Starbucks’ CEO fail, toxic superstars and Dubai’s Wolf of Wall Street? PLUS! Is Maslow's hierarchy a myth?
    Welcome back to Truth, Lies & Work — the award-winning podcast where behavioural science meets workplace culture, brought to you by the HubSpot Podcast Network. Hosted by Chartered Occupational Psychologist Leanne Elliott and business owner Al Elliott, every Tuesday we unpack the biggest workplace news stories, decode the psychology, and tackle real listener dilemmas. 🔥 This Week’s Stories 🍞 Breadcrumbing at WorkA new HR buzzword has arrived. Originally a dating term, “breadcrumbing” describes when managers hint at promotions, raises, or development opportunities but never follow through. In a shaky economy where pay rises and mobility are stalling, leaders may be tempted to keep talent with vague promises — but the psychology shows this kills trust and motivation. Source: Cangrade, “2025 HR Buzzwords”https://www.cangrade.com/blog/talent-management/24-hr-buzzwords-to-know-in-2025/ ☕ Starbucks’ “Fabricated Empathy” ProblemNew CEO Brian Nichol’s “Back to Starbucks” plan mandates scripted customer interactions — eye contact, cup messages, four-minute service times — alongside tighter dress codes and reduced remote work. The goal: revive sales. The risk: forcing fake connection and alienating both staff and customers. Source: Minda Zetlin, Inc.comhttps://www.inc.com/minda-zetlin/starbucks-just-announced-a-new-policy-its-a-failure-of-leadership/91243638https://x.com/mindazetlin 📞 The Dubai Sales MachineWould you make 100 calls a day for £24,000 a year? A London firm is hiring trainee wealth managers in Dubai with brutal daily quotas and little base pay. They call it “resilience.” We break down why high pressure without autonomy or purpose can wreck motivation. Source: Louis Goss, The Telegraphhttps://www.telegraph.co.uk/authors/l/lk-lo/louis-goss/ 🧠 Truth or Lie Maslow’s Hierarchy of Needs is on every business school slide, but is it actually true? We dig into the real history — including the missing “sixth level” Maslow added — and what modern psychology says about human motivation. 💬 Workplace Surgery What do you do when your top performer is destroying team morale? How can you keep remote teams genuinely connected? And how do founders protect their wellbeing when the business never switches off? 🧠 Support with Mental Health and Well-being – Mind UK: https://www.mind.org.uk/information-support/ – Samaritans (UK): Call 116 123 or email [email protected] 📬 Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: [email protected] – Book a call: https://savvycal.com/meetleanne/chat
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  • 239. Why your founder's culture dies at 50 employees (And what to do about it), with Work Futurist, Josh Levine
    Welcome back to Truth, Lies & Work, the award-winning podcast where behavioral science meets workplace culture. Hosted by Chartered Occupational Psychologist Leanne Elliott and business owner Al Elliott, this episode features Josh Levine, work futurist, author of "Great Mondays," and culture consultant who's helped companies like Credit Karma navigate the treacherous waters of hypergrowth. Episode Summary Picture this: You've built something special. Your team of 15 feels like family. Everyone knows everyone. The culture just works. But now you're staring down growth - maybe to 50, maybe to 100 employees. And there's this gnawing fear: what if scaling breaks everything we've built? What We Cover The 50-Employee Breaking Point Why founder's culture has an expiration date and the physics behind cultural breakdown From Implicit to Explicit How to transform unspoken behaviours into values that actually scale beyond personal influence The Three-Step Framework Identify, codify, and communicate the most important decisions that move the needle Why Most Values Fail The difference between values as wall decorations versus business tools that drive decisions Recognition Done Right How Wells Fargo's outcome-focused rewards destroyed trust and what to do instead Trust as Infrastructure Why relational infrastructure matters more than physical infrastructure in distributed work The WD-40 Case Study How Gary Ridge reframed failure as learning and invested in humans, not just outputs Measuring Culture at Scale Why Employee Net Promoter Score captures what matters as you grow Resources Connect with Josh Levine on LinkedIn: https://www.linkedin.com/in/akajoshlevine Follow Josh on Instagram: @greatmondays_culturedesign Great Mondays website: https://greatmondays.com Great Mondays Radio: https://radio.greatmondays.com Great Mondays YouTube: https://youtube.com/@GreatMondays Get the book "Great Mondays" at greatmondays.com Mental Health Support This episode discusses workplace stress, burnout, and the challenges of scaling culture. If you or someone you know is struggling with mental health: UK: Samaritans: 116 123 (24/7 helpline) - https://www.samaritans.org/ Mind: 0300 123 3393 or text 86463 - https://www.mind.org.uk/ US: 988 Suicide & Crisis Lifeline: Call or text 988 (24/7) - https://988lifeline.org/ NAMI Helpline: 1-800-950-NAMI (6264) - https://www.nami.org/ International: Befrienders Worldwide: https://www.befrienders.org/ (directory of crisis helplines worldwide) International Association for Suicide Prevention: https://www.iasp.info/resources/Crisis_Centres/ (global crisis center directory) Connect with Your Hosts Connect with Al on LinkedIn: https://www.linkedin.com/in/thisisalelliott/ Connect with Leanne on LinkedIn: https://www.linkedin.com/in/meetleanne Join the discussion about this episode on LinkedIn: https://www.linkedin.com/company/truthlieswork/ Email: [email protected] Follow us on Instagram: @truthlieswork Chat with us on X: @truthlieswork YouTube channel: @TruthLiesWork Check us out on TikTok: @truthlieswork Want a chat about your workplace culture? [email protected] Got feedback/questions/guest suggestions? Email [email protected]
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  • 238. Mr Beast on hiring A-players, digital hangovers and risky workplace humour. PLUS! Are tall people really more successful?
    Welcome back to Truth, Lies & Work, the award-winning podcast where behavioral science meets workplace culture. Hosted by Chartered Occupational Psychologist Leanne Elliott and business owner Al Elliott, bringing you the latest workplace stories that actually matter. News Round Up Digital Hangover - The New Workplace Epidemic That feeling when you've been on your laptop all day, mindlessly scroll Instagram, and suddenly feel wired but weirdly drained? That's a digital hangover. Psychologies Magazine article: https://pocketmags.com/us/psychologies-magazine/oct-25/articles/the-science-of-wellbeing-how-to-shake-off-a-digital-hangover?srsltid=AfmBOorVwGPxFvEpTNB5EZru-bMQUVahEMrR_Nk5KLVp4daxRgI7CV3W Is Workplace Humour Too Risky? New research from Peter McGraw, Adam Barsky, and Caleb Warren suggests workplace humour might be too risky to attempt. Research article: https://phys.org/news/2025-09-funny.html MrBeast's Vibe Check: Smart Hiring or Commitment Avoidance? The world's biggest YouTuber has introduced 90-day trial periods for all new hires, complete with temporary housing and rental cars. The goal is testing whether someone can adapt to high-speed, high-stakes production work. Business Insider article: https://www.businessinsider.com/why-mrbeast-vibe-checks-new-hires-2025-10 Truth or Lie? Are Tall People Really More Successfully The verdict: TRUE, but with massive caveats. Research shows height correlates with career success - each inch predicts about £600 more in annual earnings. Since 1900, the taller US presidential candidate has won 81% of elections. But height explains only 7% of earning variation, leaving 93% to actual skills, education, and other factors. The effect operates through perceptual bias (we see tall people as more leader-like), modest correlations with intelligence and health, and self-fulfilling prophecies from being treated like a leader from childhood. Workplace Surgery Real listener questions this week: How do you build a reliable team when you're used to doing everything yourself without losing quality control? What do you do when you have to let someone go even though they're trying their best and improving? How do you keep great people when you can't compete on pay with bigger companies? Mental Health Support This episode discusses workplace stress, burnout, and the impact of digital overload on mental wellbeing. If you or someone you know is struggling with mental health: UK: Samaritans: 116 123 (24/7 helpline) - https://www.samaritans.org/ Mind: 0300 123 3393 or text 86463 - https://www.mind.org.uk/ US: 988 Suicide & Crisis Lifeline: Call or text 988 (24/7) - https://988lifeline.org/ NAMI Helpline: 1-800-950-NAMI (6264) - https://www.nami.org/ International: Befrienders Worldwide: https://www.befrienders.org/ (directory of crisis helplines worldwide) International Association for Suicide Prevention: https://www.iasp.info/resources/Crisis_Centres/ (global crisis center directory) Connect with Your Hosts Connect with Al on LinkedIn: https://www.linkedin.com/in/thisisalelliott/ Connect with Leanne on LinkedIn: https://www.linkedin.com/in/meetleanne Join the discussion about this episode on LinkedIn: https://www.linkedin.com/company/truthlieswork/ Email: [email protected] Follow us on Instagram: @truthlieswork Chat with us on X: @truthlieswork YouTube channel: @TruthLiesWork Check us out on TikTok: @truthlieswork Want a chat about your workplace culture? [email protected] Got feedback/questions/guest suggestions? Email [email protected]
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  • 237. Is hybrid the worst of all worlds? With Professors Ina Purvanova and Alanah Mitchell, authors of The New Workplace"
    Welcome back to Truth, Lies & Work, the award-winning podcast where behavioral science meets workplace culture. Hosted by Chartered Occupational Psychologist Leanne Elliott and business owner Al Elliott, this episode features Professors Ina Purvanova and Alanah Mitchell, authors of "The New Workplace" and experts who've spent years studying remote, hybrid, and in-office work arrangements. Episode Summary What if hybrid working isn't the best of both worlds, but actually the worst? Professors Ina Purvanova and Alanah Mitchell have mapped nine different work personas - from "officers" who never want to leave the office, to "avatars" who live entirely online, to "integrators" trying to bridge both worlds. Their research reveals that 65% of workers are now aligned with their company's workplace strategy, but that still leaves 35% struggling with misalignment that affects engagement, commitment, and ultimately performance. This conversation explores what happens when work personas collide, why hybrid can create more conflict than clarity, and how leaders can move their teams from misaligned to at least half-aligned without losing their best people. You'll hear heartbreaking stories of young workers describing themselves as "soulless husks" when forced to work remotely, and female executives who prefer office work for unexpected reasons. What We Cover The Nine Work Personas How people fall into categories like "officers," "avatars," and "integrators" based on their workplace preferences Why Hybrid Creates Conflict How hybrid workplaces can become battlegrounds between opposing preferences, with officers and avatars both wanting companies to go fully their way The Alignment Problem Why 65% alignment isn't enough and what happens to the misaligned 35% who stay in jobs that don't suit them Task-Location Fit Moving from "dress for your day" to "locate for your day" based on what tasks you need to accomplish Who Decides the Strategy Whether leaders should set workplace policies or listen to what teams actually want Personas Change Over Time How life stages, from early career to parenthood to late career, can shift your workplace preferences Recruitment Reality Why honest job previews about work arrangements are crucial for avoiding misalignment from day one The Future of Work Predictions for 2050 and why hybrid might win by default Resources The New Workplace book website: https://thenewworkplacebook.com/ Connect with Ina Purvanova on LinkedIn: https://www.linkedin.com/in/ina-purvanova/ Connect with Alanah Mitchell on LinkedIn: https://www.linkedin.com/in/alanah-mitchell/ Mental Health Support The episode discusses some difficult workplace experiences, including feelings of isolation, loneliness, and depression. If you or someone you know is struggling with mental health: UK: Samaritans: 116 123 (24/7 helpline) - https://www.samaritans.org/ Mind: 0300 123 3393 or text 86463 - https://www.mind.org.uk/ US: 988 Suicide & Crisis Lifeline: Call or text 988 (24/7) - https://988lifeline.org/ NAMI Helpline: 1-800-950-NAMI (6264) - https://www.nami.org/ International: Befrienders Worldwide: https://www.befrienders.org/ (directory of crisis helplines worldwide) International Association for Suicide Prevention: https://www.iasp.info/resources/Crisis_Centres/ (global crisis center directory) Connect with Your Hosts Connect with Al on LinkedIn: https://www.linkedin.com/in/thisisalelliott/ Connect with Leanne on LinkedIn: https://www.linkedin.com/in/meetleanne Join the discussion about this episode on LinkedIn: https://www.linkedin.com/company/truthlieswork/ Email: [email protected] Follow us on Instagram: @truthlieswork Chat with us on X: @truthlieswork YouTube channel: @TruthLiesWork Check us out on TikTok: @truthlieswork
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About Truth, Lies and Work

Truth, Lies & Work is the UK's #1 Management Podcast. Brought to you by the HubSpot Podcast Network, this award-winning podcast is where behavioural science meets workplace culture. Hosted by Chartered Occupational Psychologist Leanne Elliott and business owner Al Elliott, the show has reached #2 in the UK Business Podcast Charts and consistently ranks as a Top 10 trending business podcast globally. With a unique blend of evidence-based insight and lived experience, Leanne and Al simplify the science of people and culture to help leaders attract, engage, and retain great talent. Episodes drop twice a week. Tuesdays feature a global people and culture news round-up, a hot take from an emerging or established voice, and the world-famous Workplace Surgery—where Leanne answers real listener questions with practical advice. Thursdays dive deeper with expert guests from across the business and psychology worlds, sharing fresh perspectives and actionable strategies. Whether you're scaling a startup or leading a large team, Truth, Lies & Work delivers the tools, thinking, and inspiration to build thriving, toxic-free workplaces that prioritise well-being and drive sustainable growth. Also, the hosts are married—so expect unfiltered honesty, occasional banter, and a real-life lens on work and life.
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