All Things Conflict

How do we responsibly connect with young people in an era dominated by social media, short-form algorithms, and complex mental health pressures?

In this episode of All Things Conflict, host Maria Arpa is joined by Anne Morris (former maths teacher and founder of Peer Scroller) and Claire Hiscock (Product Manager at Thrive) to examine how schools, educators, and parents can bridge the generational communication gap.

Anne and Claire break down the power of combining evidence-based social-emotional development tools with authentic, peer-created short-form video content. They explore how relatable peer voices open safe spaces for difficult conversations around critical issues—such as ADHD diagnosis, period poverty, young carers, and digital wellbeing—before tensions escalate into crisis.

Maria also shares frontline insights from her work training young peer mediators in schools, illustrating why empowering young people to support their peers creates lasting positive change.

Key Takeaways

The Power of the Peer Voice: Young people connect with and confide in relatable, near-peer role models far more readily than traditional authority figures.

Responsible Content Creation: Utilizing short-form video content formatted like TikTok and Instagram—while keeping scripts carefully reviewed and held to high educational standards—bridges the gap between modern engagement and safe learning.

Upstream Conflict Prevention: Addressing emotional tensions, bullying, or behavioral slips early prevents issues from escalating into dangerous, hidden conflicts.

Data-Driven Pastoral Insights: Tracking engagement trends on digital learning platforms allows educators to spot emerging school-wide concerns (such as period poverty or caregiving struggles) before they become crises.

Engaging Parents at Home: Equipping families with accessible, digestible tools helps bridge the communication divide between the classroom and home life.

Proper Scaffolding for Peer Mentoring: Peer support and buddy schemes require structured training in empathy and listening; without guidance, older students can inadvertently heighten anxieties for incoming pupils.

Relevant Links

https://www.peerscroller.com/

https://www.thriveapproach.com/

Social Links
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⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.peacefulsolutions.org.uk⁠⁠⁠⁠⁠⁠⁠⁠⁠
⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.workplacehuddle.com⁠⁠⁠⁠
⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://mariaarpa.com/⁠⁠

Timestamps

00:00 – Introduction: Modern Pressures & How Young People Communicate

02:34 – Anne Morris’s Journey: From Maths Teacher to Peer-to-Peer Advocate

05:28 – Claire Hiscock & Thrive: Evidence-Based Social-Emotional Support

07:22 – Inside Peer Scroller: Using 90-Second Relatable Videos in Classrooms

11:29 – Responsible Content Creation: Structuring & Safeguarding Peer Voice

13:46 – Peer Scroller Explainer: Tackling Vaping, Attendance & Wellbeing

15:12 – Moving Upstream: Preventing Conflict Before It Escalates in Secret

18:10 – Maria’s School Stories: Peer Mediation & the Year 7 Buddy Pitfall

23:05 – Bringing Parents In: Bridging the School-to-Home Communication Gap

26:36 – Real-World Impact: Uncovering Hidden Trends, ADHD & Young Carers

33:32 – The Entrepreneurial Journey: Innovating Education & Gaining Trust

40:00 – Final Takeaways & Where to Connect: Peer Scroller & Thrive Approach

Where does freedom of speech truly begin and end? In this episode of All Things Conflict, host Maria Arpa is joined by stand-up comedian and tech entrepreneur Marc Cohen to explore the complex boundaries of free expression, offence, and social responsibility.

Together, they dive into the evolving world of stand-up comedy—from venue censorship and non-disclosure guidelines to the ethical responsibility performers carry on stage. Marc and Maria examine how personal maturity and changing social norms redefine what is acceptable over time, addressing the anxiety surrounding past statements being resurfaced out of context. The conversation touches on the nuances of political satire, the gap between intention and impact, and why bridging ideological divides requires stepping outside echo chambers to engage with differing perspectives rather than demonizing them.

Key Takeaways

Venue Accountability & Freedom of Expression: While free speech permits broad expression, venue owners and event organizers maintain a right to protect their brand association and set boundaries for their audiences.

Evolution of Social Norms: As individuals mature and society evolves, language and humor that were once acceptable are often recognized as harmful and discarded—not due to social pressure, but through personal growth.

Intention vs. Impact: Honorable intentions do not negate real-world harm; jokes targeting marginalized groups can reinforce existing inequality regardless of comedic intent.

Satire and Ideological Bubbles: Preaching to aligned audiences creates echo chambers and animosity, whereas skillful satire can bridge divides by exposing absurdities across the political spectrum.

Developing an Inner Compass: Navigating comedy, dialogue, and free speech ultimately comes down to personal reflection, self-awareness, and seeking understanding rather than immediate outrage.



Timestamps

00:00 – Introduction

02:01 – Introducing Marc Cohen: Finance, Tech, and Stand-Up Comedy

04:45 – Boundaries in Stand-Up: Venue Guidelines and Brand Protection

07:20 – Free Speech vs. Changing Standards: Have We Gone Backwards?

09:23 – Social Pressure, Context, and Resurfacing Historical Content

12:08 – Inner Compass & Navigating Cultural Norms Across Eras

15:13 – Intention, Bullying, and Smart Joke Formation

16:14 – Message Sent vs. Message Received

18:28 – Stepping Outside Echo Chambers & Exposing Yourself to Different Views

23:10 – Can Humor Influence Ideological Opponents?

29:45 – The Problem with Labeling: Avoiding Defensive Reactions

33:14 – The Difficulty of "Edgy" Comedy & Master Craftsmen

38:47 – The Gap Between Intention and Action

40:10 – Satire and Character Caricatures (e.g., Al Murray)

45:30 – Final Thoughts: Why You Should Try Stand-Up Once in Your Life

Marc Cohen

Instagram: https://www.instagram.com/marcdoesgigs/

Social Links
⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.centreforpeacefulsolutions.org⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠
⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.peacefulsolutions.org.uk⁠⁠⁠⁠⁠⁠⁠⁠⁠
⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.workplacehuddle.com⁠⁠⁠⁠
⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://mariaarpa.com/⁠⁠

In this episode of All Things Conflict, host Maria Arpa is joined by entrepreneur, author, and original Dragons' Den investor Simon Woodroofe OBE (founder of Yo! Sushi and YoOTel). Simon shares his candid journey from leaving school at 16 with two O-levels to becoming a rock-and-roll roadie, launching a lighting business, and eventually founding one of the UK’s most recognizable hospitality brands.

The discussion dives deep into the realities of leadership, handling conflict, and the personal evolution required to scale a business. Simon reflects on his early reputation as "The Steam Roller," explaining how hard-driving startup energy must eventually give way to team delegation, emotional connection, and trust. He shares key leadership frameworks, including why leaders must build a "bank of goodwill," why overdelivering creates "desert island people," and how a pivotal 5-mile run in Hyde Park transformed him from a transactional manager into an authentic leader who trusts himself.

Key Takeaways

The Startup Mindset vs. Scaling: Startup founders often need a "my way or the highway" drive to turn vision into reality, but scaling a business requires stepping back and letting others lead.

People vs. Business: Technical and operational tasks in business are straightforward; managing human relationships, expectations, and conflict is where true leadership is tested.

The Bank of Goodwill: Leading effectively means building up consistent positive goodwill with your team so difficult conversations and feedback come from a place of trust.

Emotional Connection Over Rational Argument: Persuading and engaging others relies far more on emotional resonance and atmosphere than on rigid logical arguments.

Self-Trust as the Foundation of Leadership: You cannot expect others to trust your consistency until you learn to trust yourself.

The "Desert Island" Work Ethic: Consistently overdelivering builds long-term reputation and attracts high-value collaborators.

Link to Simon Woodroffe's New Book - ⁠

https://www.amazon.co.uk/YO-MAN-Robots-Reinventing-British-ebook/dp/B0H3VGLP7V/⁠

⁠https://www.waterstones.com/book/yo-man/simon-woodroffe/9781918191301⁠

Social Links ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

www.centreforpeacefulsolutions.org

⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.peacefulsolutions.org.uk⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

www.workplacehuddle.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

https://mariaarpa.com/⁠⁠ ⁠

Timestamps

00:00 – Introduction

01:50 – Transitioning from Rock Roadie to Lighting Entrepreneur

05:40 – Earning the Nickname "The Steam Roller"

07:06 – "Business Is Easy, People Are Difficult"

08:38 – Vision and Imagination in Entrepreneurship

10:43 – Knowing When to Hand Over Operational Control

14:04 – Building the "Bank of Goodwill"

15:19 – The Value of Overdelivering & "Desert Island People"

16:07 – Emotional Connection vs. Rational Argument in Leadership

18:18 – Moving Beyond Transactional Leadership to Human Values

19:29 – The Hyde Park Breakthrough: Learning to Trust Yourself

22:46 – Simon's Golden Rule: Why He Always Responds to Inquiries

What do people say about your leadership when you are not in the room? In this reflective episode of All Things Conflict, host Maria Arpa explores the core question that sparked her 30-year career in communication and conflict resolution: What is it like to be led by you?

Maria synthesizes three decades of frontline work across social housing, high-security prisons, troubled schools, and corporate environments. She explains how unaddressed tensions naturally turn into disputes when systems lose touch with empathy, compassion, and active listening. Highlighting real-world stories of former prisoners becoming master facilitators and former students becoming workplace mediators, Maria demonstrates the long-term impact of working from a paradigm of care and intimacy.

She also invites listeners to register for her upcoming webinar and outlines how leaders, entrepreneurs, and changemakers can join the 2027 Dialogue Roadmap cohort to bring authentic, de-escalating communication skills into their organizations.

Key Takeaways

Self-Reflective Leadership: True leadership requires precision of language and deep awareness of how your words and instructions are received by others.

The Escalation Spectrum: Small daily tensions naturally arise when people work together; when left unaddressed, they escalate into full-blown disputes.

Trust & Attitude: People can instinctively read your underlying attitude toward them—trust, safety, and tone dictate whether a situation escalates or heals.

Systemic Failure vs. Human Connection: Many societal and workplace disputes are caused by systems that have lost their capacity for empathy and active listening.

Leading Out of the Shadow of Greed: High-performing businesses and leaders can drive profit and progress without exploiting people or causing harm.

Register for the webinar here

https://beacons.ai/mariaarpambe

Timestamps

00:00 – Introduction

00:39 – Invitation to the Dialogue Roadmap Webinar

02:11 – Why Communication Is the Baseline of All Human Activity

03:51 – How Tensions Turn into Conflict (Workplaces, Prisons, & Housing)

04:45 – The Foundations of Healing: Trust, Safety, and Language

05:19 – Stories of Lasting Impact: Prisons, Schools, and Cafe Reunions

07:15 – 20 Years of the Center for Peaceful Solutions

08:03 – Inviting the 2027 Cohort: 20 Days of Intensive Training

10:12 – Conscious Business: Profit Without Misery or Exploitation

11:40 – How to Get in Touch with Maria & Speak with Alumni

In this series finale of Justice Redesigned on All Things Conflict, host Maria Arpa looks back on an incredible journey spanning nearly 50 episodes dedicated to examining, questioning, and re-envisioning the modern justice system. What began as an open-ended exploration became an intimate masterclass featuring defense lawyers, former heads of the Crown Prosecution Service, third-sector leaders, child abuse survivors, and individuals with lived experience of incarceration.

Maria synthesizes the overarching lessons from across the series. She tackles the crisis of legal aid, the tragic reality of wrongful convictions, the underfunded power of restorative justice, and the lifelong harm caused when society fails to listen to child victims of crime and exploitation. Ultimately, Maria highlights a vital truth: even the most enlightened, well-resourced government cannot fix a broken system alone—true healing and structural reform require grassroots community action, restorative practice, and authentic human dialogue.

Key Takeaways

The Scope of Systemic Failure: From legal aid struggles to wrongful convictions, systemic breakdowns affect every level of the criminal justice ecosystem.

The Power of Restorative Practice: Restorative justice remains critically under-resourced despite its proven ability to facilitate deep healing and genuine resolution.

The Price of Ignoring Children: Failing to listen to child victims of crime and sexual exploitation creates unhealed wounds that ripple across an entire lifetime.

Transformative Lived Experience: Formerly incarcerated individuals who transition into community leaders offer some of the most powerful insights into fixing the penal system.

Community Over Bureaucracy: Government policies alone cannot solve systemic trauma; real change depends on community initiatives, empathy, and raw, honest dialogue.

Timestamps

0:00 – Introduction

01:21 – Reflecting on 50 Episodes of Justice Redesigned

02:15 – Legal Aid, Prosecution Struggles, and the Tragedy of Wrongful Convictions

02:51 – The Underutilized Power of Restorative Justice

03:22 – Giving Voice to Child Victims of Exploitation and Abuse

04:00 – Insights from Lived Experience: Transformation After Prison

04:35 – Grassroots Leaders: Third-Sector Contributions to Justice

05:00 – Why Government Alone Cannot Fix the Justice System

05:41 – Moving Forward: The Essential Need for Dialogue, Empathy, and Connection