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All Things Conflict

Maria Arpa MBE
All Things Conflict
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  • All Things Conflict Special - Healing the Healers With Jane Stevens
    In this All Things Conflict Special episode, Maria engages in a profound conversation with Dr. Jane Stevens, a dedicated NHS doctor who shares her transformative journey from clinical practice to exploring the deeper aspects of healthcare and well-being. After experiencing burnout and resigning from her leadership role, Dr. Jane embarked on a doctoral program focused on organizational change, where she delved into the neglected "work of the soul" in healthcare. The discussion touches on the importance of self-care, compassionate communication, and the need for organizations to support their staff. Dr. Jane also highlights her initiatives during the pandemic, including retreats for NHS staff and the implementation of practices like sophrology and non-violent communication. This episode emphasizes the significance of community, gratitude, and the responsibility of healthcare systems to nurture both their employees and patients, ultimately advocating for a more humane approach to care. KEY TAKEAWAYS Importance of Staff Well-being: There is a strong belief that taking care of healthcare staff leads to better patient care. This principle emphasizes the need for organizations to prioritize the well-being of their employees to create a healthier work environment. Personal Journey and Reflection: The journey from being a passionate doctor to experiencing burnout highlights the challenges within the healthcare system. This experience led to a deeper understanding of the need for systemic change and personal reflection on the impact of organizational stress. Neglected Work of the Soul: The concept of "the necessary neglected work of the soul" emphasizes the importance of addressing emotional and psychological needs within healthcare. This involves finding language and practices to articulate and support the deeper aspects of care and healing. Community and Connection: Building community and fostering connections among colleagues is essential for creating a supportive work environment. Initiatives like retreats and open dialogues can help staff process their experiences and promote a culture of care. Focus on Salutogenesis: Shifting the focus from disease to health and well-being, known as salutogenesis, encourages healthcare professionals to consider factors that promote health. This approach can lead to a more holistic understanding of patient care and personal well-being. Maria's Training https://www.peacefulsolutions.org.uk/training/ SOCIAL LINKS www.centreforpeacefulsolutions.org www.peacefulsolutions.org.uk www.workplacehuddle.com HOST BIO Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM).   Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities. This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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  • Transforming Lives: The Oswin Project's Innovative Approach to Rehabilitation
    In this episode of "All Things Conflict," Maria Arpa welcomes Fiona Sample, the CEO of the Oswin Project, which supports individuals with criminal convictions in their reintegration into society. The conversation delves into the innovative work being done to reduce reoffending rates, particularly in the Northeast of England, where the reoffending rate stands at a staggering 67%. Fiona shares inspiring success stories of individuals who have transformed their lives through the project's mentoring and training initiatives, including a café and bakery established within a prison. The discussion also highlights the challenges of securing funding and navigating bureaucratic hurdles in the criminal justice system, emphasizing the need for a shift in societal attitudes towards rehabilitation. With a focus on the importance of human kindness and the potential for change, this episode offers a thought-provoking exploration of justice reform and the complexities of the prison system. KEY TAKEAWAYS Importance of Rehabilitation: The conversation emphasizes that rehabilitation is crucial for reducing re-offending rates, with the Oswin Project achieving a remarkable 4% re-offending rate compared to the Northeast's average of 67%. Challenges in Funding and Innovation: Establishing projects like the Oswin Project faces significant hurdles, including difficulties in securing funding and navigating bureaucratic processes, which often stifle innovation in the criminal justice sector. Human Kindness vs. Risk Management: The discussion highlights the balance between human kindness and risk management, suggesting that fostering supportive relationships can mitigate risks while providing second chances to individuals with criminal convictions. Need for Systemic Change: There is a call for a clearer definition of the purpose of prisons, advocating for a shift towards rehabilitation rather than mere punishment, and for the government to take a more proactive role in supporting innovative rehabilitation programs. Stigma Around Offenders: The conversation addresses the stigma associated with sex offenders, arguing for a reclassification of these individuals to provide them with better opportunities for rehabilitation and reintegration into society, thereby reducing recidivism. Maria's Training https://www.peacefulsolutions.org.uk/training/ SOCIAL LINKS www.centreforpeacefulsolutions.org www.peacefulsolutions.org.uk www.workplacehuddle.com The Oswin Project https://oswinproject.org.uk/ HOST BIO Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM).   Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities. This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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  • Transforming Lives: Rosie Brown on Empowering the Disadvantaged Through Cook's Raw Talent Program
    In this episode of "All Things Conflict," Maria Arpa welcomes Rosie Brown co-CEO of Cook, a food brand known for its home-cooked frozen meals. Rosie shares her passion for creating positive change in society through her company's impact programs, particularly the Raw Talent initiative, which helps individuals facing barriers to employment, such as those with a history of prison, homelessness, or mental health issues. The conversation delves into the importance of building healthy relationships and community support in the workplace, as well as the need for intentional healing and rehabilitation within the justice system. Rosie emphasizes that true transformation requires not just job placement but also addressing the complex human needs of individuals, fostering a culture of accountability, and creating an environment where everyone can thrive. The episode highlights the interconnectedness of society and the collective responsibility to uplift the most disadvantaged, ultimately benefiting all. KEY TAKEAWAYS Business as a Force for Good: Cook, co-led by Rosie Brown, emphasizes that businesses can positively impact society by supporting community initiatives and employing individuals facing barriers to employment. Raw Talent Program: This initiative focuses on helping people with barriers such as addiction, homelessness, and mental health issues reintegrate into the workforce through training, support, and job placements, aiming for sustainable employment. Holistic Approach to Employment: The program not only provides job training but also addresses personal development aspects like confidence, conduct, and goal-setting, recognizing that trauma and complex life experiences can hinder job retention. Community and Relationships: Building a supportive workplace culture is essential for success. The importance of community, relationships, and feeling valued is highlighted as crucial for individuals transitioning back into work. Call for Systemic Change: There is a need for more intentional healing and rehabilitation within the justice system, ensuring that individuals leave prison in a better position than when they entered, which could help reduce re-offending rates. BEST MOMENTS "We really believe that business can be a force for good in the world." - Rosie Brown "It's not just jobs and a rotating door but actually we're doing the proper rehabilitation and healing towards sustainable lives." - Rosie Brown "You can't just start on a day job and have that community relationships, feeling seen, feeling valued on day one." - Rosie Brown "I think we need to recognize that a huge number of people in prison are there because of very complex lives." - Rosie Brown "I think the word that's missing from our justice system is mercy, and you can't have justice without mercy." - Maria Arpa Maria's Training https://www.peacefulsolutions.org.uk/training/ SOCIAL LINKS www.centreforpeacefulsolutions.org www.peacefulsolutions.org.uk www.workplacehuddle.com HOST BIO Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM).   Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities. This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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  • From Prison to Purpose: John Burton's Journey of Transformation and Empowerment
    In this episode of "All Things Conflict," Maria Arpa welcomes John Burton, a former prisoner turned social entrepreneur, who shares his remarkable journey from a life of crime to founding Inside Connections, a company dedicated to helping individuals reintegrate into society after incarceration. John discusses his experiences growing up in Liverpool, his struggles with drugs and crime, and the transformative moments that led him to change his life. He emphasizes the importance of employment in reducing reoffending rates and highlights the innovative training programs his organisation offers to support those coming out of prison. Throughout the conversation, John reflects on the power of lived experience in shaping effective rehabilitation strategies and advocates for more inclusive approaches within the justice system. This inspiring dialogue showcases the potential for change and the impact of compassion in addressing societal challenges. KEY TAKEAWAYS Transformative Journey: The individual shared a powerful personal story of transformation from a life of crime and imprisonment to one dedicated to helping others reintegrate into society and find employment. Importance of Employment: Emphasizing that stable employment is crucial for reducing recidivism, the individual developed an app and a training program to connect ex-offenders with job opportunities and essential services. Lived Experience in Justice Reform: There is a strong belief that individuals with lived experience in the criminal justice system should be involved in shaping policies and practices, as they can provide valuable insights that policymakers may lack. Focus on Rehabilitation: The need for more open conditions and rehabilitation programs in prisons was highlighted, advocating for a system that prioritizes preparing inmates for successful reintegration into society. Consequences of Actions: The individual stresses the importance of thinking before acting, particularly in high-stress situations, and encourages others to consider the long-term consequences of their choices to avoid repeating past mistakes. BEST MOMENTS "The biggest threat to progress and growth is often the internal conflict and the poor communication between team members." - Maria Arpa "I knew at an early age we couldn't get work... sometimes you've just got to fend for yourself." - John Burton "If we've got employment going out the gate, then it's going to reduce the risk of anyone reoffending." - John Burton "You have to think of the consequences... hitting him is just going to take all that away." - John Burton "I would start building more Cat D open estates and start doing closed conditions and give more rehabilitation time for people." - John Burton Maria's Training https://www.peacefulsolutions.org.uk/training/ SOCIAL LINKS www.centreforpeacefulsolutions.org www.peacefulsolutions.org.uk www.workplacehuddle.com HOST BIO Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM).   Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities. This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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  • Exploring the Depths of Shadow Work: Conroy Harris on Embracing Our Hidden Selves
    In this episode of "All Things Conflict," Maria Arpa welcomes Conroy Harris, a shadow work therapist and former CEO of a mentoring organization called Band of Brothers. Their conversation delves into the concept of shadow work, which involves exploring the hidden aspects of our psyche, particularly emotions like anger and grief, to achieve a sense of wholeness. Conroy shares insights on how societal norms often suppress these emotions, leading to destructive behaviors and disconnection. They also discuss the shadow work needed within organizations, particularly in the context of power dynamics and ethical practices, highlighting the importance of self-reflection for individuals in positions of authority. The episode emphasizes the need for safe spaces to express and integrate our darker emotions, ultimately fostering healing and understanding in both personal and organizational contexts. KEY TAKEAWAYS Understanding Shadow Work: Shadow work involves exploring the hidden parts of our psyche, particularly the emotions and traits we often suppress, such as anger and grief. By integrating these aspects, individuals can achieve a sense of wholeness and healing. Safe Expression of Emotions: There is a critical distinction between expressing anger and acting it out destructively. Safe spaces for expression allow individuals to confront their emotions without fear of humiliation or punishment, which is essential for personal growth. Cultural and Organizational Shadows: Organizations have their own collective shadows, which can manifest in power dynamics and ethical failures. The culture within organizations often reflects unspoken rules and can lead to harmful behaviors if not addressed. Individual Responsibility for Change: Change within organizations and society begins with individuals taking responsibility for their own shadows. Self-reflection and acknowledgment of personal issues are crucial for fostering a healthier environment. Need for Trauma-Informed Practices: There is a gap in trauma-informed practices for those in positions of power. Understanding the trauma that may drive individuals to seek power is essential for creating a more ethical and effective system, particularly in fields like law enforcement and justice. SOCIAL LINKS www.centreforpeacefulsolutions.org www.peacefulsolutions.org.uk www.workplacehuddle.com https://www.peacefulsolutions.org.uk/training/ HOST BIO Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM).   Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities. This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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About All Things Conflict

Who doesn't have conflict in their lives? Whether at work, at home or somewhere out in the world we are all affected by conflict even when it is indirect. The impact of poorly managed conflict can devastate lives. With 30 years’ experience mediating conflict and training peacemakers, Maria has held people’s hearts through everything from workplace hostility, board room battles, belligerent teenagers, separated parents at loggerheads to neighbours at war, street gang rivalries, threats to life and business deals gone wrong. In this podcast Maria lifts the lid on why we fight and how we can resolve conflict and design it out of our lives. Maria’s mission is to reduce unnecessary human suffering through conscious awareness, facilitated dialogue and trauma healing, using her communications tool, the Dialogue Road Map.
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