In this episode of Gartner ThinkCast, we explore how HR leaders can meet the moment in 2025, where AI acceleration, evolving employee expectations and cultural fragmentation are redefining work. Pulled from the Gartner HR Symposium/Xpo™ Opening Keynote, Gartner experts Jessie Knight and Russ McCall uncover the critical role HR must play in addressing widening performance gaps — and how guided collaboration, collective intelligence and a human-first approach to AI can reset the workplace for what’s next.  Tune in to discover: Why traditional talent strategies are falling short What’s behind the collaboration, skills and technology gaps How leading HR teams are using AI-powered nudges How to future-proof your workforce with smarter learning Dig Deeper: Buy tickets to Gartner HR Symposium/Xpo™ Download the Future of Work Toolkit Watch the full Opening Keynote
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The GenAI Productivity Trap: Why Faster Isn’t Always Better
In this episode of Gartner ThinkCast, we dive back into one of the most urgent questions facing enterprise leaders in 2025: How can organizations turn GenAI initiatives into measurable business value?  Recorded from a recent Gartner webinar, Gartner Senior Director Analyst Nate Suda walks through how productivity does not automatically equal value, and the often-misunderstood link between the two. From productivity leakage and task-level blindspots to bottlenecks, prioritization strategies and use case misfires, Suda delivers a clear framework for where to focus — and who to focus on — to get the most out of GenAI.  Tune in to discover: Why productivity does not equal value What productivity leakage looks like and how to stop it How to match GenAI use cases to employee experience Four ways to define productivity beyond just speed or time saved   Dig Deeper: Buy tickets to Gartner IT Symposium/Xpo Register to watch Beyond Productivity: How CIOs Can Cut Costs with Generative AI Read For AI Value, Focus on Your Use Cases Â
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How to Create Business Value With AI
In this episode of Gartner ThinkCast, we explore the challenges and opportunities around creating value with AI — especially as generative AI enters the Trough of Disillusionment. As part of our Top of Mind video series, Gartner Global Chief of Research Chris Howard is joined by Distinguished VP Analyst Rita Sallam to discuss how leaders should align investments with business priorities, manage productivity and balance risk with ambition in today’s AI environment. Dig Deeper Buy Tickets: Gartner IT Symposium/Xpo Download: Map Your AI Use Cases Watch Now: Top of Mind Video Series Â
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Still Running Your AI Race? How to Keep Pace for the Rest of 2025
In this episode of Gartner ThinkCast, we return to the AI races with a mid-year reminder on how to keep setting your own pace. Where does your organization stand halfway through the year? And what do you need to keep pursuing? Just as we started the year laying out the AI races, we’ll once again hear from Gartner Distinguished VP Analysts Mary Mesaglio and Hung LeHong from their Gartner IT Symposium/Xpo Opening Keynote. They’ll expand on the AI tech sandwich framework, the 3 AI outcomes that matter, what happens when tools become our teammates and how to focus on your own AI race — whether it's AI-steady, or AI-accelerated.  Tune in to discover: How to align your AI governance strategy with your current AI pace What makes a tech sandwich a smarter alternative to a tech stack Why TRiSM technologies are essential to mitigate risk in real time How to anticipate and manage AI tools becoming our teammates What agentic AI and guardian agents mean for the future of work  Dig deeper: Register to attend Gartner IT Symposium/Xpo Watch the Opening Keynote: Pacing Yourself in the AI Races Learn more about the 3 Types of AI Tech Stacks Â
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Inside the 9 Future of Work Trends for 2025
In this episode of Gartner ThinkCast, we discuss the key trends shaping the future of work in 2025 and beyond. Gartner Senior Director Analyst Emily Rose McRae joins host Alexis Wierenga to examine how organizations are rethinking talent strategies, integrating AI into daily workflows and redefining the employee experience. Tune in to discover: Why AI investments may be falling short — and how to unlock greater value What the growing expertise gap means for entry-level and retiring talent How performance management is evolving as employees lean into AI feedback Why loneliness has evolved from a personal issue to a business risk Next steps leaders should take this quarter to future-proof their teams Dig deeper: Read all 9 Future of Work Trends for 2025 Register to attend Gartner HR Symposium/Xpo Watch the Opening Keynote: Making Work Better Â
Gartner ThinkCast puts you at the intersection of business and technology with insights from the top experts on how to build a more successful organization, team and career in the Digital Era. Join us every other Tuesday to get your competitive advantage. View all Gartner ThinkCast episodes at https://www.gartner.com/en/podcasts/thinkcast
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