Transformation Every Day

• Episode 22: “Stop Talking Tech, Start Talking Outcomes” — SAP Board Member Jan Gilg on Transformation That Matters

  Guest:  Jan Gilg - Ext. Board Member, CRO Business Suite and Head of SAP Americas, SAPHosts: Alexander Greb - Consulting Director - cbs corporate business solutionsJohannes Langguth - Head of Business Transformation and Architecture - SAP SEIn this episode, we sit down with one of SAP’s most influential leaders — Jan Gilg, Member of the Extended Board, Chief Revenue Officer, and Head of SAP Americas — to explore how transformation, innovation, and customer success are reshaping SAP from the inside out.From starting his new role at the Super Bowl to steering SAP’s largest and most competitive market, Jan shares an inside look at:How SAP is uniting North and Latin America into a powerful “super region”Why customer success has become SAP’s central mantraHow a product-led mindset and cloud innovation are transforming the company’s DNAThe evolving roles of the CIO, CFO, and supply chain leaders in the age of AIWhat differentiates true business transformation from simple technical modernizationAnd how SAP partners — and consultants — can stay relevant in this new landscapeJan also reflects on his journey from Chief Product Officer for S/4HANA to leading global revenue, revealing how that perspective helps him connect strategy, technology, and customer value in a rapidly changing world.Whether you’re an SAP professional, customer, or partner, this episode offers a candid, forward-looking view of where SAP — and enterprise transformation itself — is heading next.takeawaysHe has global responsibility for SAP's revenue, focusing on the Americas.There are significant opportunities for SAP to grow market share in the Americas.Cultural differences affect technology adoption between Europe and the US.Industries are at different maturity levels in adopting AI.Innovation discussions are becoming more prominent in customer conversations.Key personas in business transformation include CIOs and CFOs.Use cases for AI include automating finance and supply chain processes.Digital transformation should start from business processes, not just technology.Customer success is now a central focus for SAP.Follow Jan: https://www.linkedin.com/in/jan-gilg/Follow Alexander: https://www.linkedin.com/in/alexandergreb/Follow Johannes: https://www.linkedin.com/in/johanneslangguth/Thanks to Steven Spears for lending his voice for our podcast intro.Theme music by Luis Álvarez a.k.a. Fourth Dogma

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• Episode 21: No Monkey Business. The Truth About SAP Security - Jochen Fischer

  Guest:  Jochen Fischer - CEO - No MonkeyHost: Alexander Greb - Consulting Director - cbs corporate business solutionsSummaryIn this conversation, Jochen Fischer shares his journey from being a TSG Hoffenheims hottest asset to becoming a key account manager at SAP and finally founder and CEO of NO MONKEY, one of the leading consulting companies for SAP security, emphasizing the importance of security in SAP systems. He discusses the three lines of defense in cybersecurity, the role of people, processes, and technology, and the responsibilities that come with cloud computing. Jochen highlights real-world security breaches, the human element in cybersecurity, and common misconceptions about security. He stresses the need for change management and building a security culture within organizations, while also addressing the future of cybersecurity in the context of AI. The conversation concludes with a call to action for organizations to prioritize security awareness and take proactive steps to mitigate risks.takeawaysHe emphasizes the importance of security in SAP systems.The three lines of defense in cybersecurity are crucial for protection.People, processes, and technology must work together for effective security.Cloud computing does not automatically ensure security.Real-world breaches highlight the need for vigilance.Human error is a significant factor in successful cyber attacks.Change management is essential for improving security practices.Building a security culture is vital for organizational success.Organizations must prioritize security awareness and proactive measures.Follow Jochen: https://www.linkedin.com/in/jochen-fischer%F0%9F%9A%AB%F0%9F%99%8A%F0%9F%99%88%F0%9F%99%89%F0%9F%9A%AB-34132923/Follow Alexander: https://www.linkedin.com/in/alexandergreb/Follow Johannes: https://www.linkedin.com/in/johanneslangguth/Thanks to Steven Spears for lending his voice for our podcast intro.Theme music by Luis Álvarez a.k.a. Fourth Dogma

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• Episode 20: End-to-End or Dead-End? Deconstructing SAP's 2025 strategy - Josh Greenbaum

  Guest:  Joshua Greenbaum - Principal - Enterprise Applications ConsultingHosts: Alexander Greb - Consulting Director - cbs corporate business solutionsJohannes Langguth - Head of Business Transformation and Architecture - SAP SEIn this episode, Josh, Alex and Johannes deconstruct SAP's 2025 strategy, explore the evolution of SAP and the enterprise software landscape, discussing the importance of user experience, the role of enterprise architects, and the need for alignment between business and IT. They highlight the significance of ecosystem partners and the challenges of project implementation, particularly in data management. The discussion also delves into the impact of AI on business processes and the necessity for end-to-end solutions. Ultimately, the speakers emphasize the need for a shift in focus towards solving substantial business problems and the evolving role of technology in achieving these goals.Takeaways:Key moments in SAP's history shaped the enterprise software landscape.Incremental changes dominate the software industry today.User experience must evolve with technology advancements.Enterprise architects play a crucial role in business transformation.Business and IT alignment is essential for project success.Ecosystem partners are vital for effective implementation.Data management is a common challenge in projects.End-to-end solutions are necessary for comprehensive business processes.AI can solve significant business problems beyond simple tasks.Follow Josh here: https://www.linkedin.com/in/joshuagreenbaum/Follow Alexander: https://www.linkedin.com/in/alexandergreb/Follow Johannes: https://www.linkedin.com/in/johanneslangguth/Thanks to Steven Spears for lending his voice for our podcast intro.Theme music by Luis Álvarez a.k.a. Fourth Dogma

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• Episode 19: From Stuck to Smart: Navigating SAP Legacy and Leading Change - Christine Grimm

  Guest: Christine Grimm - Ex-DSAG Board Member, Founder dxfrontierHost: Alexander Greb - Consulting Director - cbs corporate business solutionsIn this conversation, Alexander Greb and Christine Grimm discuss the critical need for transformation in business, particularly in the context of legacy systems and technology adoption. They explore the cultural mindset that often hinders progress, the role of technology in enhancing user experience, and the urgency to adapt to AI and new technologies. The importance of consulting partners in guiding companies through transformation is emphasized, along with the need for a focus on customer experience. Christine also shares insights about her new venture aimed at bridging gaps in the SAP ecosystem.takeawaysTransformation is essential for adapting to changing business environments.Legacy systems often hinder progress and innovation.Cultural mindset is a significant barrier to technology adoption.Technology should serve to enhance user experience, not complicate it.Consulting partners play a crucial role in guiding companies through transformation.The urgency to adapt to AI and new technologies is greater than ever.Customer experience should be prioritized in technology implementations.Leadership is critical in driving successful transformation initiatives.User groups can bridge the gap between SAP and its customers.Christine's new venture aims to simplify the SAP ecosystem.Follow Christine: https://www.linkedin.com/in/christine-grimm-422b3311a/Follow dxfrontier: https://www.linkedin.com/company/dxfrontier/Follow Alexander: https://www.linkedin.com/in/alexandergreb/Follow Johannes: https://www.linkedin.com/in/johanneslangguth/Thanks to Steven Spears for lending his voice for our podcast intro.Theme music by Luis Álvarez a.k.a. Fourth Dogma

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• Episode 18: The New Rules of SAP Selling: From Licenses to Subscriptions and Services - Eric Shaver

  Guest: Eric Shaver - Managing Director - Kensei Partners Host: Alexander Greb - Consulting Director - cbs corporate business solutionsSummaryIn this conversation, Alexander Greb and Eric Shaver explore the evolving landscape of sales, particularly the transition from license-based sales to subscription models. They discuss the importance of financial literacy for sales professionals, the need for a strategic approach when engaging with executives, and the balance between educating customers and avoiding condescension. The conversation also touches on the role of AI in sales and the essential skills required to build an effective B2B salesperson. Ultimately, the discussion emphasizes the need for salespeople to focus on delivering value and understanding customer KPIs to drive successful outcomes. In this conversation, Eric Shaver and Alexander Greb discuss the complexities of navigating financial uncertainty in business, the evolving role of ERP systems in crisis management, and the importance of building trust through specificity in sales. They explore the impact of AI on sales processes, the shift from budget-focused discussions to value realization, and the future of digital selling versus traditional methods. The dialogue emphasizes the need for consultative selling skills and the challenges of selling services compared to software, ultimately highlighting the importance of collaboration between sales and services teams to drive revenue realization.TakeawaysSales dynamics are shifting from license to subscription models.Understanding financial KPIs is crucial for effective selling.Salespeople must engage with executives on a strategic level.Educating customers should be done gracefully and without condescension.Building a B2B salesperson requires a mix of skills and knowledge.Sales skills should be secondary to understanding business value.The conversation should focus on financial returns, not just features.AI can enhance sales processes but should not replace human engagement.Salespeople need to listen more than they speak to understand customer needs.Navigating the sales conversation requires a balance between features and value. Experience can be cool; stability can be depth of networks.When money gets smart, investment strategies must adapt.Budgets should focus on optimizing margins, not just costs.ERP systems may not be the right tools for current crises.Guidance from software vendors is crucial during uncertainty.Salespeople need to demonstrate competency with specific examples.Killing the word 'budget' can shift sales conversations.AI is making repetitive tasks obsolete in sales.Digital selling models are becoming more prevalent.Consultative selling skills are essential for modern sales professionals.This is Glengarry Glen Ross: https://en.wikipedia.org/wiki/Glengarry_Glen_Ross_(film)Follow Eric: https://www.linkedin.com/in/eshaver/Listen to Eric's own podcast here: https://open.spotify.com/show/5lZ0ZSODcYak8lt07MakG3Follow Alexander: https://www.linkedin.com/in/alexandergreb/Follow Johannes: https://www.linkedin.com/in/johanneslangguth/Thanks to Steven Spears for lending his voice for our podcast intro.Theme music by Luis Álvarez a.k.a. Fourth Dogma

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