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Trust Matters: Lessons in Leadership

The Key
Trust Matters: Lessons in Leadership
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29 episodes

  • Trust Matters: Lessons in Leadership

    Evidence-informed practice, teacher autonomy and what it will take to rebuild teaching as a profession | Dame Alison Peacock

    15/07/2026 | 58 mins.
    In this episode, we’re joined by Dame Alison Peacock, Chief Executive of the Chartered College of Teaching and one of the UK’s leading voices on teacher expertise, professional trust and the future of teaching.

    Across her career as a teacher, headteacher, researcher and system leader, Alison has consistently argued that teaching is not simply a job of delivery or compliance, but a deeply skilled, intellectually demanding profession. From her work on Learning Without Limits to her leadership of the Chartered College, she has spent years championing teachers as experts and challenging the systems, assumptions and accountability pressures that can stop the profession from being treated that way.

    In this conversation, Alison reflects on her career journey so far and why she believes teaching must be recognised as an expert profession if we want schools to thrive. She shares what still needs to change for teachers to feel genuinely respected and trusted, why professional growth and intellectual stimulation matter so much for retention, and what society still misunderstands about the complexity of great teaching.

    We also explore what teacher voice should look like in policymaking, how accountability pressures can narrow both professional autonomy and children’s opportunities, and why inclusive teaching and high expectations should sit at the heart of an ambitious school system. Along the way, Alison discusses SEND, evidence-informed practice, AI, and what gives her hope for the next generation entering the profession.

    We explore:

    Alison’s career journey so far, from classroom teacher to Chief Executive of the Chartered College of Teaching

    Why she believes teaching must be treated as an expert profession and what people outside education still misunderstand about the job

    What practical changes would genuinely make teachers feel more respected, professionally trusted and valued

    Why teacher retention is about more than pay and workload and how professional growth, agency and intellectual stimulation all shape whether teachers stay

    What teachers might change first if they had more influence over education policy

    How accountability culture and performance pressures can constrain teachers and narrow what education becomes

    Why Alison believes schools need the space to prioritise both academic achievement and children’s wider flourishing

    What genuinely inclusive teaching looks like in practice, and why SEND and inclusion have become such difficult policy issues

    The core ideas behind Learning Without Limits and why Alison has spent so much of her career challenging fixed ability labels

    How schools can maintain high expectations without narrowing success to a single definition

    What role evidence-informed practice should play in everyday teaching  and how to stop it becoming another education buzzword

    Why Alison believes AI should support teaching, not diminish the uniquely human parts of it

    What gives her optimism about the future of teaching and the next generation entering the profession

    This is a thoughtful and timely conversation for trust leaders, school leaders and teachers interested in teacher professionalism, retention, evidence-informed practice and what it will take to build a school system that genuinely values teaching as an expert profession.

    LINKS

    Teacher Agency: https://chartered.college/research-and-policy/policy-and-advocacy/teacher-agency-working-group/ 

    Chartered Status: https://my.chartered.college/store/ 

    Safe and Effective AI in Education: https://chartered.college/safe-and-effective-use-of-ai-in-education/ 

    Early Years: https://my.chartered.college/early-childhood-hub/

    For more on how The Key can support your trust, visit: key.sc/trustsupport 

    Subscribe to our newsletter, Trust Matters: key.sc/trustmatters 

    Connect with Dame Alison on LinkedIn. 

    All views expressed in this episode are the guest’s own. Any mention of commercial providers, resources or products is on the guest’s recommendation and should not be considered an endorsement by The Key.
  • Trust Matters: Lessons in Leadership

    Creating inclusive school communities: belonging, opportunity and the Oasis model | Steve Chalke MBE

    08/07/2026 | 54 mins.
    In this episode, we’re joined by Steve Chalke MBE, founder of Oasis and one of the UK’s most influential voices on community, inclusion and tackling disadvantage.

    Across decades of work in education, housing, anti-trafficking, youth work and community leadership, Steve has focused on one central idea: if we want children and young people to thrive, we have to go beyond isolated interventions and start building communities where people feel they belong.

    In this conversation, Steve reflects on the experiences that first shaped his vision for Oasis, from growing up in poverty and experiencing racism to realising, as a teenager, that schools, homes, healthcare and community all shape opportunity in interconnected ways. He explains why Oasis was never just about starting schools, but about creating a more holistic response to disadvantage – one rooted in dignity, belonging, opportunity and long-term flourishing.

    We also explore the Oasis Hub model, what it means to build genuinely inclusive communities around children and families, and why schools are increasingly being asked to respond to challenges they cannot solve alone. Along the way, Steve shares his thoughts on attendance, Ofsted, teacher retention, social fragmentation, and the kind of hopeful, courageous leadership communities need now.

    We explore:

    What first drove Steve to found Oasis, and how his own childhood experiences shaped that vision

    Why lasting change in communities has to tackle the root causes of disadvantage, not just the symptoms

    Why Oasis has always focused on schools, housing, youth work, healthcare and community together, rather than in isolation

    How Steve’s own experience of school shaped his view of what education should feel like for children

    What it takes to scale a mission-led organisation like Oasis without losing sight of its core values

    What the Oasis Hub model looks like in practice, and why local partnership matters so much

    Why schools are being placed in an “impossible situation” as more and more social responsibilities are pushed onto them

    Where Steve thinks the limits of schools’ responsibilities should lie – and what needs to sit alongside them instead

    What true inclusion means in practice, and why it has to be about belonging, not just attendance

    Why schools serving disadvantaged communities can be penalised for being more inclusive

    What it will take to keep great teachers and leaders in the profession, especially in the most challenging communities

    Why community, volunteering and human connection matter more than ever in an increasingly fragmented society

    What Steve means when he talks about hope as action, strategy and collective responsibility – not just optimism

    What still gives him hope after decades of working in some of the country’s most disadvantaged communities

    This is a powerful and deeply human conversation for trust leaders, school leaders and anyone interested in what it really takes to build communities where children, families and staff feel they truly belong.

    LINKS

    For more on how The Key can support your trust, visit: key.sc/trustsupport 

    Subscribe to our newsletter, Trust Matters: key.sc/trustmatters 

    Connect with Steve on LinkedIn. 

    All views expressed in this episode are the guest’s own. Any mention of commercial providers, resources or products is on the guest’s recommendation and should not be considered an endorsement by The Key.
  • Trust Matters: Lessons in Leadership

    The attainment gap, curriculum and why schools can’t tackle inequality alone | Professor Becky Francis CBE

    01/07/2026 | 46 mins.
    In this episode, we’re joined by Professor Becky Francis CBE, Chief Executive of the Education Endowment Foundation (EEF) and one of the leading voices in England on educational inequality and the attainment gap.

    Across her career in research, policy and education leadership, Becky has focused on one central question: why do educational outcomes remain so closely tied to disadvantage – and what would it actually take to change that?

    In this conversation, Becky reflects on what first drew her to this work, why the attainment gap remains so stubborn, and what it would mean for the system to genuinely treat closing it as its “north star”. She explains why high-quality teaching remains the single biggest lever schools have to improve outcomes for disadvantaged pupils, but also why schools cannot tackle educational inequality alone when poverty, attendance, language development and wider family hardship sit outside the school gates.

    We also explore the Curriculum and Assessment Review that Becky chaired, including the idea of “high standards for all”, the challenge of curriculum overload, and why England needs an education system that offers both excellence and equity.

    We explore:

    What first drew Becky to the issue of educational inequality, and why it has remained central to her work

    Why the attainment gap narrowed for a period, but has since stalled and widened again

    What it would mean for closing the attainment gap to become the education system’s true “north star”

    Why high-quality teaching has the biggest impact on outcomes for disadvantaged pupils

    What great teaching looks like in practice – and the misconceptions schools need to avoid

    Why disadvantaged schools face a “double penalty” when it comes to teacher recruitment and retention

    What the evidence says about attracting and retaining excellent teachers in the schools that need them most

    Why early language development and early intervention are so crucial in tackling inequality

    How much schools can realistically do on their own when child poverty and wider disadvantage are driving educational outcomes

    What Becky has learned about the relationship between research, policy and political decision-making

    The key themes that emerged from the Curriculum and Assessment Review, including curriculum overload and the balance between breadth and depth

    What Becky means by “high standards for all” – and why different routes for disadvantaged pupils can risk entrenching inequality

    How the attainment gap grows from early years through to secondary school, and why acting early matters so much

    Why attendance is such an important part of the picture for disadvantaged pupils

    Looking ahead to 2035: what success would look like if England genuinely began to shift educational inequality

    This is a thoughtful and timely conversation for trust leaders, school leaders and anyone interested in what the evidence really tells us about educational inequality and what it will take to build a system that delivers both excellence and equity for every child.

    LINKS

    For more on how The Key can support your trust, visit: key.sc/trustsupport 

    Subscribe to our newsletter, Trust Matters: key.sc/trustmatters 

    Connect with Becky on LinkedIn.

    All views expressed in this episode are the guest’s own. Any mention of commercial providers, resources or products is on the guest’s recommendation and should not be considered an endorsement by The Key.
  • Trust Matters: Lessons in Leadership

    Misinformation, conspiracy theories, AI and the growing challenge facing schools | Michael Kane

    24/06/2026 | 48 mins.
    In this episode, we're joined by Michael Kane, Policy Manager at Public First and one of the lead researchers behind the Commission into Countering Online Conspiracies in Schools.

    Drawing on new national research with pupils, parents and teachers, Michael explores the growing spread of misinformation, disinformation and conspiracy beliefs among young people, and what this means for schools.

    From deepfakes and AI-generated content to online conspiracy theories and extremist narratives, schools are increasingly finding themselves on the front line of a rapidly changing digital landscape. As smartphones become more common at younger ages and social media continues to shape how young people consume information, teachers are being asked to navigate complex conversations that many feel underprepared for.

    Michael shares insights from the Commission's latest report, including the impact misinformation is having on classrooms, the challenges teachers face when responding to false or misleading content, and why media literacy is becoming an increasingly important part of education.

    We explore:

    Why young people are finding it harder than ever to tell what's real and fake online

    The growing influence of AI-generated content, deepfakes and misinformation

    What teachers are hearing from pupils in classrooms across the country

    Why misinformation and conspiracy theories are becoming a bigger issue in schools

    The impact smartphones and social media are having on younger children

    Why many teachers feel underprepared to tackle these conversations

    The challenges schools face around political impartiality and safeguarding

    What the latest updates to Keeping Children Safe in Education mean for schools

    The role parents play in helping young people navigate online information

    Why media literacy needs to be a whole-school priority

    What practical steps leaders can take to better support staff and pupils

    This is a timely and thought-provoking conversation for trust leaders, school leaders and anyone interested in helping young people navigate an increasingly complex digital world.

    LINKS

    For more on how The Key can support your trust, visit: key.sc/trustsupport 

    Subscribe to our newsletter, Trust Matters: key.sc/trustmatters 

    Connect with Michael on LinkedIn.

    All views expressed in this episode are the guest’s own. Any mention of commercial providers, resources or products is on the guest’s recommendation and should not be considered an endorsement by The Key.
  • Trust Matters: Lessons in Leadership

    Can schools help prevent a NEET crisis? | John Yarham

    17/06/2026 | 41 mins.
    In this episode, we're joined by John Yarham, Chief Executive of The Careers & Enterprise Company, the national organisation working to help every young person access high-quality careers education, employer experiences and pathways into future employment.

    With more than 25 years' experience across education, skills and careers, John shares his perspective on one of the biggest challenges facing schools today: preparing young people for a future of work that is changing faster than ever.

    We discuss why traditional work experience placements are becoming harder to sustain, what a modern approach to work experience could look like, and how schools can help prevent more young people from becoming NEET (Not in Education, Employment or Training).

    John also explores the growing importance of essential skills, the role of confidence in career success, and how schools should respond to the opportunities and challenges created by AI.

    We explore:

    Why the traditional work experience model is no longer enough

    Whether the government's ambition for every young person to complete 2 weeks of work experience is realistic

    How schools can build meaningful employer encounters from Year 7 onwards

    The early warning signs that a young person may be at risk of becoming NEET

    What schools with exceptionally low NEET rates are doing differently

    The barriers SEND students and pupils in alternative provision face when accessing work experience

    Why confidence is often as important as capability when preparing young people for employment

    What employers mean when they talk about "skills gaps" and the essential skills they value most

    How AI is reshaping the future of work and what schools should prioritise in response

    The importance of helping young people see opportunities beyond their immediate surroundings

    Why careers education should be embedded into a school's wider strategy, not treated as an add-on

    This is a practical and thought-provoking conversation for trust leaders, school leaders, careers leaders and anyone interested in helping young people make successful transitions into education, employment and future careers.

    LINKS

    For more on how The Key can support your trust, visit: key.sc/trustsupport 

    Subscribe to our newsletter, Trust Matters: key.sc/trustmatters 

    Connect with John on LinkedIn.

    All views expressed in this episode are the guest’s own. Any mention of commercial providers, resources or products is on the guest’s recommendation and should not be considered an endorsement by The Key.
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About Trust Matters: Lessons in Leadership
In Trust Matters: Lessons in Leadership, we dive deep into the real-world experiences of multi-academy trust leaders, education experts, and leadership coaches. Hosted by The Key, this series explores the unique challenges and opportunities in the education sector, offering practical advice and actionable insights for trust leaders and school leaders alike. - Each episode delivers clear takeaways, concise discussions, and a holistic view on leadership, with guests who represent the diverse voices within trusts and schools. From strategic decisions to everyday challenges, we focus on relevant, real-world examples that empower trust leaders to act. - Whether you’re a CEO, COO, part of the wider central team or a school-level leader, you’ll find inspiration, expert guidance, and ideas you can implement today.
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